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Ibis London Heathrow Airport

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#7 of 12 Hotels in Hayes
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Ibis London Heathrow Airport
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4,070 Reviews from our TripAdvisor Community

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Showing 3,515: English reviews
Philadelphia, Pennsylvania, United States
Reviewed 26 August 2013

My husband and I stayed at Ibis our last night in the UK. The first room was terribly stuffy and "air cooling" (not to be confused with air conditioning) wasn't working. The reception staff let us move to a first floor room that was cooler. Hall carpets needed a good vacuuming. The rooms are tiny, barely room for 2 people...

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Helpful?
Thank Fran S
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank You for sharing your feedback and I have noted your comments. I hope that you will give us the opportunity to welcome you back to Ibis Heathrow in the future, Kind Regards, Richard Lee General Manager

Norwich, United Kingdom
Reviewed 24 August 2013

I booked this hotel for me and my GF the night before I took her to terminal 4. The first issue was the shower cord, it was leaking everywhere. Then there was the issue of how the room looked (have stayed in hostels that look and feel nicer). The parking charges are ridiculous also. If you are a paying guest...

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Thank Smithyson
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

I am sorry that you were dissapointed with your stay, and I have noted your comments accordingly. For future reference, at Ibis we have a fifteen minute gaurantee promise so if in the unfortunate event that you find something wrong in the room please let us know about it and we gaurantee to resolve the problem within 15 minutes. I...

Saint Paul, Minnesota
Reviewed 23 August 2013

With an early flight out on the weekend Bank Holiday that affects transportation in London, we just wanted to be close to Heathrow and avoid problems. So this was our last night, single night stay and I was prepared to put up with airport noise or so-so accommodations. Efficient, clean, recently updated, the rooms are well laid out to be...

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Thank MinnesotaRobin
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your review, I am pleased that you enjoyed your stay with us at Ibis London Heathrow. I hope that you will visit us again next time you fly from Heathrow Airport. Kind Regards, Richard Lee General Manager

Reviewed 23 August 2013

This hotel was nice, clean and great value for money. I have stayed in numerous ibis hotels all over Europe and none have failed in providing good service and good value for the money you pay to stay there! Beds are not exceptionally comfy but they were clean and provided extra blankets and pillows. Showers were actually quite nice and...

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Helpful?
Thank Brooke H
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank You for sharing your feedback. I am delighted that you enjoyed your stay at Ibis London Heathrow Airport, and I hope to see you again on your next trip. Kind Regards, Richard Lee General Manager

Nicaragua
Reviewed 23 August 2013

Review collected in partnership with Accorhotels.com
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Thank alacayo
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Doha, Qatar
Reviewed 19 August 2013

You get what you pay for! having stay at the Sofia Hotels who are in the same group of Hotels as Ibis, we thought that maybe they would offer the same standard as care as many of the sisters hotels within the group, we were completely wrong. Advertised as a new room design called Sweet Bed, all I could think...

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Thank Philip C
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

I am sorry that you were dissapointed with your stay, and that your room did not meet your expectations. The new "Sweet Bed by Ibis" was introduced last year when we completley redesigned our beds and replaced all beds in the hotel to provide the very best level of comfort possible. The new beds have generally been very well recieved...

Southampton, United Kingdom
Reviewed 18 August 2013

The hotel was much as any other Ibis, clean & comfortable, fairly quick check in, polite staff and a good price considering its proximity to Heathrow airport. It was well soundproofed. We had an early morning flight from terminal 5, so arrived at the hotel early enough to do a "trial run" the evening before. The bus stop for the...

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Thank Jane W
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind Regards, Richard Lee General Manager

Stratford-upon-Avon, United Kingdom
Reviewed 18 August 2013

Review collected in partnership with Accorhotels.com
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Thank grumpsonhols
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Brasilia, DF
Reviewed 17 August 2013

I,ve stayed two nights in the hotel. They are very practical and have fast service. My wife has multiple sclerosis and couldn't walk. They provided a wheel chair and were very helpful. We needed a late check-out and it was no problem - we had to pay a fee but was reasonable. If you will stay in London - and...

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Thank Gilson27
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Many thanks for your kind review. I am glad my team made your stay enjoyable. Kind Regards, Richard Lee General Manager

Tel Aviv, Israel
Reviewed 17 August 2013

The hotel is easy to get to from any terminal on the hopper bus. The price is cheep, similar in style to Holiday Inn Express, Premier Inn etc... My room was on the ground floor with a view of the car park, the curtains were 3 solid blinds that just about covered the window. The bed was comfortable if a...

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Thank IFlank
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your review, I am pleased that you enjoyed your stay with us. Kind Regards, Richard Lee General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: $63 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Reservation Options:
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, England, UK
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ours had a very small toilet room was on the 5th floor...”
 of 5 bubbles Y6418OPmikeh, 17 Feb 2017 | Read review
“I prefer the back and higher floors. But the decent windows cut out most outside nose anyway.”
 of 5 bubbles fionag648, 4 Feb 2017 | Read review
“Unsure, only stayed one night”
 of 5 bubbles BarryG93, 25 Jan 2017 | Read review
“Always ask for room on back side as front is bit noisy”
 of 5 bubbles mannie1978, 18 Jan 2017 | Read review
“Take the free bus to the hotel and save $20 on a round trip of a shuttle”
 of 5 bubbles Tap77776, 15 Jan 2017 | Read review
5 of 5