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Sheraton Skyline Hotel London Heathrow

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Sheraton Skyline Hotel London Heathrow
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2,574 Reviews from our TripAdvisor Community

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Showing 2,454: English reviews
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Shrewsbury, United Kingdom
Reviewed 2 days ago NEW

One has very low expectations of airport hotels. However as far as they go we found this one of the better ones and quality for what we paid. We ate in the sports bar and the food was ok. The room was high quality and internet is free which should be mandatory is often not the case at chain hotels!!!...

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Helpful?
Thank BarryChuckleTelford
Hertford - England
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Bang opposite the north runway at Heathrow, but the rooms are very well sound-proofed and excellent for a good night's sleep. We were there for a wedding reception the next day, so took advantage and stayed the night before at a reduced rate on offer for the wedding party. You are not guaranteed a parking space (due to the high...

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1Thank 2Sweeties
About Hotel's Favourite Review
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear 2Sweeties, Thank you for sharing your experience in details relating to your stay here at the Sheraton Skyline Hotel. We are happy to see that you enjoyed the service provided by our staff members, the various F&B outlets and the wedding function held here. Looking forward to see you soon in Hayes. Yours sincerely Thierry Henrot General Manager

Berlin, Germany
Reviewed 3 days ago NEW

I have stayed in the Sheraton a few times and it offered everything I expected a good airport hotel to have. Shuttle service to the airport, a nice room, a little cafe to get my morning coffee and a bar for a quick drink in the evening.

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Thank KayOnTheRoad
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear KayOnTheRoad, Thank you very much for your review of the Sheraton Skyline London Heathrow. We are so glad to read that you have enjoyed all aspects of your stay with us. We look forward to welcome you back in the nearest future and please do not hesitate to recommend us to your friends and family. Yours Sincerely Thierry Henrot...

Wales
Reviewed 3 days ago NEW

had a park and stay deal. Parking was no problem, there were several available parking spots. Had arranged for late checkout but on arrival was told we were to be charged for this. This was not mentioned when I asked for it. the staff were very good and allowed us the late checkout but the booking offive need to be...

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Helpful?
Thank filligirl
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear Filligirl, Thank you for taking the time to share the valuable feedback with us in regards to your recent stay. We were delighted to read the positive comments and were pleased to find out that staff over here were able to accommodate your request. I have personally shared the feedback in regards to cheddar cheese with my F&B Manager...

Reviewed 4 days ago NEW

Staying a single overnight at this hotel because we were only in London for a single night. The hotel was easy to get to as there was a shuttle right from the airport that costs five pounds if purchased on the shuttle. The hotel staff were friendly, even though we arrived late and the restaurants were mostly open, though we...

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Helpful?
1Thank Evan C
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear Evan, Thank you very much for your review of the Sheraton Skyline London Heathrow. We are so glad to read that you have enjoyed all aspects of your stay with us. Once again thank you, we are looking forward to welcome you back in the nearest future and please do not hesitate to recommend us to your friends and...

Doha, Qatar
Reviewed 4 days ago NEW

I am a Cabin Crew in a renowned Airline of Middle East and traveling the world and staying in hotels is part of my job. I come across a lot of staff in various hotels but this gentleman named Mr. Raj showed what a true customer service is all about as he was very confident and very well versed with...

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Helpful?
Thank rajatsachdeva
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear RajatSachedva, Thank you for sharing your experience in details relating to your stay here at the Sheraton Skyline Hotel. We are happy to see that you enjoyed the service provided by our staff members, we were glad to hear the service provided by Raj has exceeded your expectation. Your comments will certainly be shared with him. We look forward...

Oakham, United Kingdom
Reviewed 4 days ago NEW

Our third stay here before leaving from LHR. Very convenient hotel for most of the terminals. Clean, tidy, quiet and very comfortable. We booked a good value 21 day parking inclusive package and the car remains on site. Free wi-fi in the room. Another bonus is that is within easy walking distance of the Old Pheasant pub which serves good...

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Thank Gail S
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear Gail S, Thank you for taking the time and sharing the valuable feedback with us in regards to your recent stay at the Sheraton Skyline London Heathrow. We are so glad to read that you have enjoyed all aspects of your stay with us. Once again thank you, we are looking forward to welcome you back in the nearest...

Glasgow, United Kingdom
Reviewed 1 week ago

The Sheraton Skyline at Heathrow (not to be confused with the Sheraton Heathrow) is a very nice hotel barely a mile from most of the Heathrow terminals. A short taxi ride or a Hotel Hopper brings you to the grand entrance, and the fascinating lobby and public areas forming a square around a leafy and enticing central pool courtyard. The...

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Thank Mark B
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear Mr Mark, Thank you very much for your review of the Sheraton Skyline London Heathrow. We are so glad to read that you have enjoyed all aspects of your stay with us. Once again thank you, we are looking forward to welcome you back in the nearest future and please do not hesitate to recommend us to your friends...

Sacramento, California
Reviewed 1 week ago

We got in a bit late to our room and were tired. Room was at 26 degrees when we got in, but we turned up (or thought we had) the AC and went to grab some dinner at the restaurant. When returning, it was still at 26. We were tired and thought as the evening progressed it would cool down....

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Helpful?
Thank jenjram
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear jenjram, Firstly, please accept our apologies for the obvious inconvenience caused by the faulty A/C unit in the room during your stay. I can assure you that every issue related the A/C reported by our guests is fully investigated by our Engineering department and the problem resolved before the room can be given to the next customer. I hope...

Switzerland
Reviewed 1 week ago via mobile

I wonder why the two Sheratons at LHR offer such a poor service quality... I trusted TripAdvisor ratings when choosing the Sheraton Skyline. My conclusion is - never again. The hotel is really worn down and old. The rooms are uncomfortable and the only plus was the bed and a very friendly room service who was despite a 12 hours...

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Helpful?
Thank Globi21
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear Globi21, Thank you for sharing your feedback regarding your recent stay here at Sheraton Skyline. I am really sorry to hear that unfortunately the property did not meet your expectations. I admit that some areas of the hotel are in need of updating, including most of our rooms. We are currently looking at ideas to renovate those areas to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Offering some of the largest and most comfortable rooms in the area, a variety of dining experiences and outstanding meeting facilities, Sheraton Skyline is the ideal choice when staying near Heathrow whether traveling on business or pleasure. Conveniently located beside the airport, it offers easy access to all terminals and benefits from quick connections to Central London, making it the perfect gateway to the heart of the city. ... more   less 

Additional Information about Sheraton Skyline Hotel London Heathrow

Address: (A 4 Bath Road | London Heathrow Airport, Hayes UB3 5BP, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: $118 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Skyline Hotel London Heathrow 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Sheraton Skyline Hotel London Heathrow Hayes, England, UK
Sheraton Hayes
Hayes Sheraton
Hotel Style:
#2 Romantic Hotel in Hayes
#2 Luxury Hotel in Hayes
#4 Business Hotel in Hayes
#4 Family Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Skyline Hotel London Heathrow staff and other travellers.
39 questions
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Derbyshire, United Kingdom

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Questions? Get answers from Sheraton Skyline Hotel London Heathrow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Haven't had a poor one yet”
 of 5 bubbles 479GailS, 20 Mar 2017 | Read review
“Club rooms on the third floor also gain access to the VIP Club.”
 of 5 bubbles markbP1818CN, 17 Mar 2017 | Read review
“Be careful...rooms are not well ventilated”
 of 5 bubbles jenjram, 17 Mar 2017 | Read review
“Busy hotel so take ear plugs as corridors get a little noisy.”
 of 5 bubbles Amanda77_12, 3 Mar 2017 | Read review
“I usually request for a view facing the runway”
 of 5 bubbles screen172017, 26 Feb 2017 | Read review
5 of 5