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Sheraton Skyline Hotel London Heathrow

Expedia.comUS$116*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Sheraton Skyline Hotel London Heathrow
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2,627 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Skyline Hotel London Heathrow
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Showing 2,503: English reviews
London, United Kingdom
Reviewed 29 July 2014

This used to be THE Heathrow airport hotel. It's been a few years since I stayed there and it's beginning to show it's age. Shabby, worn carpets, tatty furniture, saggy mattress, thin towels, broken phone. It just looks a bit bashed about and in need of a good clean. Service was efficient rather than friendly. I didn't use the restaurant...

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Helpful?
Thank Stroppy W
SheratonSkyline, Front Office Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear Stroppy W Thank you for your recent stay with us and thank you for sharing your feedback.We do take our constructive feedback very seriously and I have shared your comments with the team. We are sorry that we were unable to meet your expecations on this visit. Please feel free to contact me directly should you wish to speak...

Cheshire
Reviewed 29 July 2014

Our late flight to Milan was cancelled by B.A. with disastrous customer service. We opted very late to look after our own overnight stay til the next flight so booked within an hour to go to the Sheraton. It is a good functional airport hotel. The staff were very friendly, the rooms were as you would expect although our double...

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Helpful?
1Thank bottegasam
SheratonSkyline, Front Office Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear bottegasam Thank you for your stay with us though I wish it had been under better circumstances. A delayed flight is never fun however I am glad that my team was able to improve the experience for you. I do apologize for the dissappointed with the internet. We do appreciate that many hotels do offer this service complimentary however...

Swindon, United Kingdom
Reviewed 29 July 2014

Only a short overnight stay before departing at 0400 for the airport. Booked as a package including parking near to the terminal. Very efficient staff and for finding my "lost" toothbrush so that I could collect it on my return was very good indeed. Would use again in the future.

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Helpful?
Thank lomos14
SheratonSkyline, Front Office Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear Lomos14 I am glad you were able to have a good rest with us before departing on such an early flight! Thank you for your kind comments and I am glad we were able to assist with the return of your toothbrush. We look forward to welcoming you back in the future. Warm Regards Alison Gubbins Front Office Manager

Belfast, Northern Ireland, United Kingdom
Reviewed 28 July 2014 via mobile

Arrived at the hotel yesterday and the staff were very pleasant , accommodating and helpful. This hotel provides a lot of facilities . The pool area is definitely the best I've been to in London. It has ample sitting areas with lots of live Palm trees and plants in the Atrium. Very comfortable furniture and a cocktail bar in the...

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Helpful?
Thank annie_champagne2004
SheratonSkyline, Front Office Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear annie_champagne Thank you so much for your stay with us and for such a kind review! I am glad you had an opportunity to enjoy our facilites and in particular our pool! It is such a nice area, especially in this weather. We do hope we will see you again in the future. Warm Regards Alison Gubbins Front Office...

London
Reviewed 27 July 2014

We booked this hotel as a package deal with airport parking through Holiday Extras. It was a good start to our holiday. The room was very comfortable and we did not mind that our window which overlooked the pool did not open, as it was for one night only. We ate at the hotel restaurant which was very convenient. We...

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Helpful?
Thank rickrover
SheratonSkyline, Front Office Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear rickrover Thank you for starting your holiday with us and we are glad we were able to provide the comfortable and relaxing night that everyone needs prior to their travels. Should you be back with us again, please feel free to ask for an outside facing room as our outside rooms do have windows that open. Warm Regards Alison...

Edinburgh, United Kingdom
Reviewed 27 July 2014

Have stayed here for many work functions and it is very convenient for the airport and the conference facilities are great. Restaurants and dining good offering varied menu and flexible for groups. particularly good quality food during conferences.

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Helpful?
Thank Tabletopeater
SheratonSkyline, Front Office Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear Tabletopeater Thank you for your recent stay with us and for sharing such positive comments. I am glad to see that our facilities work well for your business needs. Hopefully your business will bring you back to us in the near future. Warm Regards Alison Gubbins Front Office Manager

Lagos, Nigeria
Reviewed 26 July 2014

We stayed after an extended holiday in UK preparing for our return home. Proximity to Heathrow was the main reason for choosing the hotel followed by my membership of SPG. We had initially booked at the Premier Inn and for £6 more we were able to enjoy the Sheraton - A real bargain – sorry Premier Inn – for the...

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Helpful?
1Thank Rob N
SheratonSkyline, Front Office Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear Rob N Thank you for providing such a detailed and positive reveiw of your stay with us. We are glad to see you had such an enjoyble visit and were able take advantage of your SPG Membership! We do appreciate your loyatly to Starwood. We hope to welcome you back in the near future. Warm Regards Alison Gubbins Front...

Barnstaple, United Kingdom
Reviewed 25 July 2014

The Sheraton is ranked as a posh four star hotel and I can see why. It's big, it's expensive, the rooms are good quality. We stayed on the third floor, the room was a nice size, the bed was huge, it was comfortable. The bathroom was lovely and clean and the shower worked well. There was telly in the room,...

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Helpful?
Thank devongirlie67
SheratonSkyline, Front Office Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear devongirlie67 Thank you for staying with the Sheraton Skyline and thank you for providing your feedback. I am happy that you were happy with your room however I am sorry that we did not meet your expectations with regards to the internet and parking. Complimentary internet in the room is currently offered to our SPG Platinum and Gold Members,...

Toronto, Canada
Reviewed 24 July 2014

I had low expectations going to this hotel and was pleasantly surprised. A warm greeting upon arrival, created a great start. A sports bar on the main floor, along with a good Indian restaurant and a huge inner atrium and pool were all most welcome and appreciated. Not your typical airport hotel, highly recommended.

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Helpful?
2Thank 10izboy
SheratonSkyline, Front Office Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear 10izboy Very glad we were able to exceed your expectations on your recent stay with us. We do like to think of ourselves as a hotel near the airport rather than an airport hotel so it is very nice to hear that you didn't think we were a typical hotel. Hopefully we will be able to welcome you back...

Orange County, California
Reviewed 23 July 2014

Stayed here on business for 9 nights back in early April. Staff were cheery and helpful. Convenient to airport, bus and rail lines. Room was very comfortable and just right with size and decor. Internet is quite pricey at £15 per day. Use caution with drinks in mini fridge.....if moved, room is charged automatically. Would stay here again without hesitation.

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Helpful?
Thank Todd B
SheratonSkyline, Front Office Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Good Afternoon Todd B Thank you for your stay with us back in April. We are glad you had an enjoyable visit with us. I do apologize if the minibar charging caused any challenges, but do hope my team was able to assist quickly and efficiently to remove the charges. Thank you again and we look forward to your next...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free Internet
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Madhu's Heathrow
Madhu's Heathrow
Cuisines: Indian, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Offering some of the largest and most comfortable rooms in the area, a variety of dining experiences and outstanding meeting facilities, Sheraton Skyline is the ideal choice when staying near Heathrow whether traveling on business or pleasure. Conveniently located beside the airport, it offers easy access to all terminals and benefits from quick connections to Central London, making it the perfect gateway to the heart of the city. ... more   less 

Additional Information about Sheraton Skyline Hotel London Heathrow

Address: (A 4 Bath Road | London Heathrow Airport, Hayes UB3 5BP, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: $127 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Skyline Hotel London Heathrow 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Sheraton Skyline Hotel London Heathrow Hayes, England, UK
Sheraton Hayes
Hayes Sheraton
Hotel Style:
#2 Romantic Hotel in Hayes
#2 Luxury Hotel in Hayes
#4 Business Hotel in Hayes
#4 Family Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Skyline Hotel London Heathrow staff and other travellers.
42 questions
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Derbyshire, United Kingdom

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Questions? Get answers from Sheraton Skyline Hotel London Heathrow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try get club floor rooms”
OrangeBuck, 21 May 2017 | Read review
“Elevator requires a key card to use, going to and from the rooms.”
patriciac8462014, 14 May 2017 | Read review
“Not above a function room!”
205amandat, 12 May 2017 | Read review
“Get a room as far away from the A4 (Bath Road) and thus Heathrow Runway as possible.”
artfulc0dger, 11 May 2017 | Read review
“Ask for a room not facing the airport.”
milan_czech, 10 May 2017 | Read review
5 of 5
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US$116* /night
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Prices are for 1 room, 2 adults
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