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Holiday Inn London-Heathrow M4, Jct. 4

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Holiday Inn London-Heathrow M4, Jct. 4
Holiday Inn London-Heathrow M4, Jct. 4
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1,912 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn London-Heathrow M4, Jct. 4
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Showing 1,841: English reviews
Tokyo, Japan
Reviewed 25 January 2015

I usually stay at the Renaissance or Marriott when passing through Heathrow, as I have Gold status with Marriott and get Lounge access etc. at those hotels. Plus you can often get GBP60 (Renaissance) or GBP99 (Marriott) rates, which is very good value. This last trip I needed to book at the last minute and both those hotels were too...

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Helpful?
Thank Chris340301
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

We thank you for taking the time to post a review of our hotel. I am sure other travellers will benefit from your detailed review. There are now five Holiday Inn hotels at Heathrow, we are the Holiday Inn London Heathrow M4 Jct 4. The Hoppa buses which serve our hotel are the H1 from/to Terminals 1,2 and 3 and...

Calgary, Canada
Reviewed 23 January 2015

Stayed at this hotel for one night while visiting London. The hotel is very close to the airport, and very convenient as there are many connections to/from airport via airport shuttles. We got at the hotel quite early and our room was not ready yet, but the concierge was on the ball and helped us with the luggage and some...

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Helpful?
1Thank Calin A
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you for your kind review of our hotel. Great price, great hotel! Thank you so much, we are delighted you had a good time and you found our team at Reception to be efficient and friendly. I do hope that we can welcome you back in the future, please don’t leave it too long. Thank you again. Kind regards...

Newport
Reviewed 21 January 2015 via mobile

Stayed at this hotel after a change in travel plans. I was looking forward to coming back to use this property which had been my first choice of hotel in the area for many years. The parking situation hasn't really improved - if you're a late arrival, it is difficult to find a space. The foyer and public areas have...

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Helpful?
Thank RSH_Wales
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you very much for posting a review of our hotel. I was really sorry to hear about your bedroom and please accept my sincere apologies for this. I would really appreciate it if you could contact me with the name your reservation was made in so that I may ensure the necessary remedial action is taken and so that...

Coventry, United Kingdom
Reviewed 18 January 2015

Stayed in this hotel as part of a theatre trip in London, great price lovely staff nice clean hotel with everything me needed , breakfast was lovely and plenty of choice and great service, already looking to book again and have recommended .

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Helpful?
Thank sus29979
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

We are so pleased you had a great time during your stay with us and we can’t wait to welcome you back. We were delighted to learn that you are already looking to book again. Thank you for your review, look forward to seeing you again soon. Kind regards Fiona Mackenzie Andrew Guest Relations

York, United Kingdom
Reviewed 16 January 2015

We were simply looking for a hotel close to Heathrow Terminal 3 , to see our daughter off on a 6 month travelling trip. The reception staff were very polite and helpful, the hotel looked recently refurbished and the room was very comfortable and spotlessly clean. we had dinner in the Rotisserie restaurant, where the staff were very helpful (one...

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Helpful?
Thank fairway15
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you very much for posting a review of our hotel. We were so delighted you found the service to be near excellent. Please do extend our apologies to your wife for the buffet not being perfect, I will certainly pass on the comments to our Chef who I know will look into this. We offer complimentary standard wifi to...

Halifax, Canada
Reviewed 15 January 2015

I recently spent 1 night at this property after a last minute change in travel plans meant I needed a room near Heathrow. I booked on Hotwire and secured a good rate at this supposed 4 star hotel. I can assure you, there is nothing 4 star about it. I travel frequently and stay in a wide range of accommodations...

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Helpful?
Thank FlyJayClass
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you very much for posting a review of our hotel. I was really sorry that you were unimpressed and will not return and please accept my apologies for this. Please could I ask you to contact me at your convenience so that I can apologise personally and ensure the necessary remedial actions are taken. We offer IHG Rewards Member...

London, England, United Kingdom
Reviewed 13 January 2015

Its a Holiday Inn and its near an airport. These places generally seem to be fairly standard. The hotel reception is larger then most and theres a choice of 2 or three different places to eat just on the Ground floor alone, although the most popular did seem to be the Irish Bar at the end. Frequented by travelling types...

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Helpful?
1Thank Phil T
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you very much for your detailed review, I am sure it will be very useful to fellow travellers. We are so pleased you enjoyed your stay and found our team to be friendly and fun. Thank you again and I do hope that we will come back to see us next time you are in Heathrow. Kind regards Fiona...

Guadiaro, Spain
Reviewed 13 January 2015

Have stayed several times when arriving or departing from Heathrow airport. Hotel is clean and service is good. Dining areas and bar areas typical of a large hotel but with little ambience. These areas and the reception area tend to get busy and crowded due to amount of delayed and cancelled passengers that are accommodated in the hotel. Reception staff...

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Helpful?
Thank pavakeal
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you for taking the time to post a review of our hotel. The reception team were delighted to read your comments and thank you so much for mentioning them. We hope to welcome you back in the near future. Thank you again. Kind regards Fiona Mackenzie Andrew Guest Relations

Glasgow
Reviewed 12 January 2015

Was put up here for a night by British Airways after a cancelled flight last week and wasn't expecting too much from the holiday inn, but was pleasantly surprised. Very quick check in, especially due to the influx of customers at the one time (due to a number of cancelled flights), good quality, clean room with good view of the...

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Helpful?
Thank rsa1009
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

We are so pleased you were pleasantly surprised with our hotel and hope we made up a little for the fact your flight was cancelled. Our rooms are great for a view of the runway and I am glad you were allocated a bedroom to be able to see the planes.. Great to learn that you would come back and...

Kent
Reviewed 12 January 2015

We had stayed previously at this hotel and due to a very bad night sleep - well we didn't sleep - The connecting room next to ours was taken by a Family and about 3 children, who loved jumping on the bed and furniture all night. We informed the Duty Manager and was told that they are paying the same...

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Helpful?
Thank Malcndaz
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you for taking the time and trouble to post a review of our hotel, our Guests' feedback is invaluable to us as it shows us what improvements can be made to ensure we meet our Guests' expectations. Please accept my sincerest apologies for the errors you encountered during your second stay and for the upset and inconvenience caused. I...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Contemporary and convenient, the Holiday Inn London-Heathrow M4 Jct. 4 Hotel is just off the M4 motorway at Junction 4, minutes from Heathrow Airport, Terminal 5 and close to Stockley Business Park and Bedfont Lakes. Holiday Inn London-Heathrow M4 Jct. 4 is an ideal base to explore Central London, Legoland Windsor, Wembley and Twickenham. Holiday Inn London-Heathrow M4 Jct. 4 offers Park, Stay & Go packages including one night's accommodation and car parking for up to 15 days. All bedrooms are spacious and equipped with air conditioning and high speed internet and wireless access throughout public areas. Our airport hotel is an ideal location for your meetings and conferences at Heathrow. 14 state of the art Academy meeting rooms are self-contained with dedicated and professional support. HSIA and WIFI available with unlimited Starbucks coffee. Workout & unwind in our complimentary Spirit Gym or indulge at one of the best Chinese and Thai restaurants at Heathrow Airport. Try our traditional Irish Pub or our lounge where refreshments are available 24 hours a day. The airport shuttle is £4.50 p/p each way. ... more   less 

Additional Information about Holiday Inn London-Heathrow M4, Jct. 4

Address: Holiday Inn London-Heathrow M4, Jct. 4 Sipson Road, West Drayton UB7 9DP, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: $96 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London-Heathrow M4, Jct. 4 4*
Number of rooms: 616
Reservation Options:
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Also Known As:
Holiday Inn London-Heathrow m4, Jct 4 Hotel West Drayton
Holiday Inn West Drayton
West Drayton Holiday Inn
Holiday Inn London-Heathrow M4, Jct. 4 West Drayton, UK - England
Hotel Style:
#4 Luxury Hotel in West Drayton
#4 Business Hotel in West Drayton
#4 Romantic Hotel in West Drayton
#6 Family Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London-Heathrow M4, Jct. 4 staff and other travellers.
23 questions
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Liverpool, United Kingdom
over a year ago
Devonian
over a year ago
england
6 days ago

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Questions? Get answers from Holiday Inn London-Heathrow M4, Jct. 4 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better views from higher floors, but lifts take ages”
 of 5 bubbles merlin195, 11 Feb 2017 | Read review
“Beware the refurbished rooms in winter, no cooling.”
 of 5 bubbles jayneatbank, 19 Jan 2017 | Read review
“10th floor is quiet”
 of 5 bubbles Jacques1408, 7 Jan 2017 | Read review
“Ask for a refurbished room”
 of 5 bubbles bmozz, 1 Jan 2017 | Read review
“Avoid like the plague”
 of 5 bubbles GerryMcCann, 30 Dec 2016 | Read review
5 of 5