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Crowne Plaza Hotel London-Heathrow

CrownePlaza.comUS$68*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$83*
US$68*
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US$69*
US$69*
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Crowne Plaza Hotel London-Heathrow
Crowne Plaza Hotel London-Heathrow
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2,782 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel London-Heathrow
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Showing 2,683: English reviews
Reviewed 1 week ago

Lovely place, good food, nice room, could use plug-ins by the bedside tables for those of us using C-pap machines. Karan was a great help, as we originally had a little difficulty figuring out how to park near the front entrance, yes I know that sounds silly, but it's a pretty large car park :-)

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Helpful?
Thank Steve P
AmanBhuiyan, Front Office Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Guest Thank you for your feedback ,we We take all our guest feedback seriously in improving and developing our services.Rest assured your positive feedback will be passed on to Karan. Thank you once more for choosing the Crowne Plaza Heathrow for your stay and we hope to welcome you back soon

Merthyr Tydfil, United Kingdom
Reviewed 1 week ago

Visited the Crowne Plaza for one night following a fortnights holiday. We arrived at the hotel at 9:00 p.m. and check-in very quickly and sent off to room 3388 on the third floor, this room was very clean and tidy with the following facilities: Double bed Writing desk Bathroom facilities (handbasin, bath, over bath shower and WC) Comfy chairs Wardrobe...

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Helpful?
Thank Colin K
AmanBhuiyan, Front Office Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Thanks for your feedback in regards to your recent stay at the Crowne Plaza Heathrow,We take all our guest feedback seriously in improving and developing our services.we glad that you happy with the service and Room size and amenity.Rest assured your comments regards to the room services will be dealt with accordingly Thanks and looking forward to welcome you back...

Auckland
Reviewed 1 week ago via mobile

So we made the mistake of booking here thinking it would be a good place because we are used to the crowne plaza experience. Well this was nothing like it. It's way too far from the city, no airport shuttle. The public shuttle ticket machine didn't work for our entire stay. The staff didn't care. The shower was piss poor...

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Helpful?
1Thank Aklguy
AmanBhuiyan, Front Office Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Guest Thank you for your recent feedback in regards to your last stay with us at the Crowne Plaza Heathrow. We take all our guest feedback seriously in improving and developing our services.I am really sorry that your last stay wasn't within your expectation and you had some problems with the shower pressure in the room. Just to clarify...

Southam, United Kingdom
Reviewed 1 week ago via mobile

This was part of a deal with a two day Legoland pass. It is a great place to stay, only 20 mins from Windsor and 5 mins from Heathrow. The rooms are big and comfy and the gym is surprisingly well equipped. The pool is lovely and there is a steam room and sauna. The bar looked nice and is...

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Helpful?
Thank Cdubbya74
AmanBhuiyan, Front Office Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Guest Thank you so much for your review , at the Crwone plaza-Heathrow we really appreciate our guest feed back as it help us in improving our services. We glad that you find us within your expectations and needs. We looking forward to welcome you back in your next stay.

Borders Scotland
Reviewed 1 week ago via mobile

Good hotel as expected. Handy for Heathrow and surrounding area. Busy large hotel so problems can be experienced at breakfast when all guests need fed. Swimming Pool a little cold but good size. Possibly could have a larger lounge area. Kids buffet is great at £5.50 each.

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Helpful?
Thank JohnyScotland
Maciej P, Guest Relations Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear JohnyScotland, Thank you for staying at Crowne Plaza London Heathrow and your review of our hotel. I am glad you found our hotel to be comfortable and you had an enjoyable stay. Thank you for bringing to our attention the areas that still can be improved. Please be assured that your feedback is extremely valuable for us, as in...

Seattle, Washington
Reviewed 1 week ago via mobile

Holy wow! This is one busy hub. The staff is very friendly here even though it can be busy and chaotic. We are ate their restaurant inside and it's very good. The kids loved the pool and the rooms were clean. Nice that it's a short cab ride to the Airport when you have a short overnight stay!

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Helpful?
Thank cmpiper37
Maciej P, Guest Relations Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear cmpiper37, Thank you for staying at Crowne Plaza London-Heathrow and your review of our hotel. I am pleased that you have enjoyed our hotel and you had a pleasant stay. It's good to hear that your loved ones have appreciated our large swimming pool and you had a nice family dinner. We recognise that due to our popularity, our...

Huddersfield, United Kingdom
Reviewed 1 week ago

Booked this hotel as part of a a lego land package. Everything was fabulous and cannot complain about anything. Rooms were great, staff were very efficient and pleasant, breakfast was lovely and fresh we asked for the put me up bed to be changed as the one we had for our daughter was very uncomfy, however they swapped it for...

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Helpful?
Thank Mel C
Maciej P, Guest Relations Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Mel C, Thank you for staying at Crowne Plaza London Heathrow and for your review of our hotel. I am very pleased you had a lovely break with your family and that we were able to deliver everything you needed to make this holiday special. Our hotel is very proud of its level of cleanliness, quality of product and...

London, United Kingdom
Reviewed 1 week ago

This has palced itself well. On the nroth side of the M4 heathrow spur, with a residentila and overflowing car park, taking advantage of the spare land to build a custom swimming pool, the guests are not just for flights of unsociable hours, breakfast is self-serve and decent, though the number of table availability is questionable at peak time. Rooms...

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Helpful?
Thank Hotel I
Maciej P, Guest Relations Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Hotel I, Thank your for staying at Crowne Plaza London Heathrow and your review of our hotel. I am pleased you recognise us as one of the best options for stay in Heathrow area. Our hotel is very proud of it quality of product and level of service, and I am glad you recognise that. I would like to...

Reviewed 1 week ago via mobile

Stayed here for a day, room was spacious enough to fit 2 adults and 3 small kids with double beds, the staff was also very friendly, food tasted good and natural. Would have given a 5 except for our hotel view wasn't the best.

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Helpful?
Thank marilyn g
Maciej P, Guest Relations Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Marilyn G, Thank you for staying at Crowne Plaza London Heathrow and for this review. I am very pleased that you had an enjoyable and relaxing stay in our hotel. Especially, taking into consideration the fact that you stayed with us with your family. Thank you for bringing to our attention what we can still improve and hopefully achieve...

Reviewed 2 weeks ago via mobile

The hotel is looks very old, only the reception and the restaurant area look new and that why are the only pictures available online. The service was also not at the right level for a Crowne Plaza, a part of the reception. I requested a taxi, As other 10 people and none outside to undesrtand every taxi to whom was...

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Helpful?
Thank strux79
Maciej P, Guest Relations Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear strux79, Thank you for staying at Crowne Plaza London Heathrow and for your review of our hotel. I am sorry to hear that you haven't enjoyed your stay with us and you found our hotel to be out of Crowne Plaza level. I would like to assure you that we are continuously working on maintaining our facilities as well...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly refurbished Crowne Plaza London Heathrow Hotel is conveniently located for all Heathrow airport terminals including the new Terminal 5. In addition, M4 & M40 are only minutes away. The Hotel is just 2 minutes from Stockley Park. Complimentary transfers offered to Stockley Park whilst Bedfont Lakes Business Park is only a short drive away. Crowne Plaza London Heathrow is an ideal base while on Business or to explore Central London, Legoland Windsor, Ascot Racecourse, Wembley, and Twickenham. All bedrooms are spacious, modern & equipped with air conditioning and high-speed internet. The Hotel offers family rooms & accessible rooms including one with hoist facilities. Why not upgrade to the Club floor with access to Crowne Plaza Club Lounge where you can enjoy complimentary Continental Breakfast, complimentary WiFi in the lounge, drinks & canapes. Crowne Plaza London Heathrow is the place to Meet with 23 meeting and conference rooms for up to 200 delegates. All conference rooms have natural daylight and WiFi. Crowne Plaza London Heathrow is the ideal Legoland hotel for exploring all the park has to offer with journey times to the park of only 20 minutes The Hotels Leisure Club Spirit boasts Heathrow's largest indoor pool, whirlpool, sauna and fully equipped gym and treatment rooms. ... more   less 

Additional Information about Crowne Plaza Hotel London-Heathrow

Address: Stockley Road, West Drayton UB7 9NA, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: $119 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel London-Heathrow 4*
Number of rooms: 465
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotwire, Priceline, Hotels.com, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Crowne Plaza Hotel London-Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London Heathrow
Crowne Plaza West Drayton
Crowne Plaza Heathrow
Crowne Plaza Hotel London-Heathrow West Drayton, UK - England
Hotel Style:
#2 Luxury Hotel in West Drayton
#3 Romantic Hotel in West Drayton
#3 Business Hotel in West Drayton
#4 Family Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel London-Heathrow staff and other travellers.
34 questions
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Ipswich, United Kingdom
Shrewsbury, United Kingdom

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Questions? Get answers from Crowne Plaza Hotel London-Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid in-room dining”
526ColinK, 18 Apr 2017 | Read review
“Pay the extra and go CLUB you wont be disappointed”
lcbmmb, 29 Mar 2017 | Read review
“All rooms appear spacious and reasonably quiet for being near the airport.”
panther1957, 24 Mar 2017 | Read review
“Do not arrive on a busy day in the dark or in wet weather”
brianinfrance, 20 Mar 2017 | Read review
“Cannot comment.”
Peter130391, 18 Mar 2017 | Read review
5 of 5
CrownePlaza.com
US$68* /night
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Booking.comUS$69
TripAdvisorUS$69
HotelQuicklyUS$83
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Prices are for 1 room, 2 adults
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