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Novotel London Heathrow

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Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Novotel London Heathrow
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2,337 Reviews from our TripAdvisor Community

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Showing 2,110: English reviews
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Phoenix, Arizona
Reviewed yesterday NEWvia mobile

This was a hotel that we used to break up a long journey home. This isn't really close to Heathrow. We would have been better off staying at the Sofatel in terminal 5. However, the room was quiet, clean and useful. The blow dry was broken and only blew cold air.

Thank litofpigs
Poole, United Kingdom
Reviewed 1 week ago

My husband was working in London over the first May bank holiday, so i decided to join him with our 2 boys age 9 and 10. It was a last minute booking and the only reasonable place to stay on a bank holiday weekend. On checking in, we had been placed in a family room, which was ideal, double sofa-bed...

Thank mrsredmoid
About Hotel's Favourite Review
Roberto A, Front Office Manager at Novotel London Heathrow, responded to this review

Dear mrsredmoid, Dear Jenny M, Thank you for taking the time to review Novotel London Heathrow Airport. We are delighted to hear that you were pleased with your stay with us. We are glad that we were able to provide you with everything that you needed for your stay and that you liked your room, enough for you and your...

Middlesbrough, United Kingdom
Reviewed yesterday NEW

We booked this hotel, as it was close to Heathrow, and we had an early morning flight. We overlooked the parking when we booked, so we had to park on double yellow lines when we arrived, and go and sort the parking at reception. We entered the hotel and it looked nice, we went over to the desk and gave...

Thank Jask0
Andover, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed here and booked this through a travel agent before our holiday flying from Heathrow. We are a family of four with two young children aged 3 and 2. Positives- The staff were welcoming and really helpful. Things were clearly explained and they could not do enough to help. We had drinks from the bar the bar staff were...

Thank Nicola W
Auckland Region, New Zealand
Reviewed 2 days ago NEWvia mobile

Very average hotel. Great check in process and young man on desk very helpful. Room was very basic and not that clean but just stayed one night to sleep and get over jetlag. Had dinner in the restaurant. Staff helpful and meal was pleasant enough. Breakfast was okay too

Thank LeezS2
Reviewed 3 days ago NEWvia mobile

Very busy hotel on Heathrow. Most visitors are families from Legoland. We stayed here after a long flight arriving home. The taxi from the terminal was £28, which I found very expensive for a 10 minutes drive. We took the Hotel-hopper bus the next morning paying £5 per person and didn't have to pay for the kids. The bus took...

Thank Ottilia B
Berkshire, United Kingdom
Reviewed 3 days ago NEW

Stayed there recently with my partner before flying out from Heathrow. Has free bus to terminals but check for timetable. Taxis also available. Standard Novotel but with a nice pool. Room was excellent (Superior) with mini bar and BOSE speakers. All staff seem to be European but good level of service. Bit pricy but we got an advance rate and...

Thank StephLoki
Brisbane, Australia
Reviewed 3 days ago NEW

We found this a very nice hotel and good value for money. We have stayed here several times before. The staff were very pleasant. Breakfast was of a good quality. For an airport hotel it worked very efficiently and is good value for money.

Thank RichardGRigby
London, United Kingdom
Reviewed 4 days ago NEWvia mobile

Not stayed overnight but use it often for stopping to do some work when travelling. Just off M4, parking fine, sockets for power in seating area and free wifi. Service very good and restaurant right there for breakfast and onwards.

Thank jamming2016
Reviewed 5 days ago NEW

This hotel is great for an over night stay before flying out of Heathrow Airport, you get airpots transport for around £4 pp each trip each way, the rooms are comfy and clean, food available with a bar, park and stay is also good value

Thank Brian J

411 photos of this hotel

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04/06/2017 05/06/2017
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  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel. ... more   less 

Additional Information about Novotel London Heathrow

Address: Cherry Lane, West Drayton UB7 9HJ, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: $99 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Heathrow 4*
Number of rooms: 178
Reservation Options:
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Also Known As:
Novotel London Heathrow Hotel West Drayton
Novotel Hotel London Heathrow
Novotel West Drayton
West Drayton Novotel
Novotel London Heathrow West Drayton, UK - England
Hotel Style:
#1 Green Hotel in West Drayton
#3 Family Hotel in West Drayton
#4 Luxury Hotel in West Drayton
#5 Business Hotel in West Drayton
#6 Romantic Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London Heathrow staff and other travellers.
37 questions
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Questions? Get answers from Novotel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“family suites were ideal for family of 4 with young children age 10 and 9”
mrsredmoid, 14 May 2017 | Read review
“phone ahead to make sure your room is ready do not beleive the 2pm check in availability stated”
451graemew, 3 May 2017 | Read review
“Queen size beds are good”
fredhasnoboys, 4 Apr 2017 | Read review
“Opt for a Executive Room instead of the Regular or Superior.”
NashP470, 20 Mar 2017 | Read review
“Become an accor club member to get reduced prices and other benefits”
B9009QKgaryc, 1 Mar 2017 | Read review
5 of 5
US$67* /night
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