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Novotel London Heathrow

Expedia.comUS$74*
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Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Novotel London Heathrow
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2,341 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel London Heathrow
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Showing 2,114: English reviews
Edinburgh, United Kingdom
Reviewed 28 May 2014

This is a very convenient hotel for Heathrow, the M4 and London. The staff could not have been more helpful and friendly. The only minor negative point is that the swimming pool could do with a good clean and refurb.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank videmanette
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear videmanette, Many thanks for commenting following your stay at Novotel London Heathrow. We are glad that you have enjoyed your stay and that you found the staff to be friendly and helpful. We are looking forward to your next visit. Kind Regards,

Moonta, Australia
Reviewed 27 May 2014

This by far is the most spacious room you could possibly stay in in London. We chose it because it has easy commute to Central London and then got the bonus of a really great hotel with room to move. The common area felt friendly that overlooked a indoor swimming pool. It is also in between 2 great villages with...

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Helpful?
Thank Gee1952
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Gee1952, Many thanks for taking the opportunity to share your impressions following your stay at Novotel London Heathrow. We are all happy to read that you enjoyed your stay and we are very much looking forward to you retuning. Best Regards,

Sydney, Australia
Reviewed 26 May 2014

I stayed at Novotel London Heathrow for one night before I take early morning flight back home. It was uneventful stay. Hotel is not very far from the airport. Hoppa bus will take you to the terminals in less than 10 minutes if you don't have to wait long. The ticket is 4P one way or 7P for return. There...

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Helpful?
Thank melbcollege
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear melbcollege, Thank you so much for your comments following your stay at our property. It is a pleasure to hear that you have enjoyed your stay and that you intend to come back. We are looking forward to your next visit! Best Regards,

Walton-on-the-Naze, United Kingdom
Reviewed 24 May 2014

we booked this hotel on a legoland 2 day deal. We expected a basic type place for the price we paid and were surprised by how great it was. From the moment we checked in, (kids got little gifts that made thier nights!), to the second we checked out we were treated brilliantly. Our room was excellent as was the...

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Helpful?
Thank Andy S
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Andy S, Many thanks for this amazing review and the superb 5* rating you have given us. We are delighted to hear that you and the family really had a good time with us, enjoying all aspects of your stay from the check-in to the room and the food. Thank you also for the kind words regarding the staff,...

Reviewed 22 May 2014

I brought a legoland 2 days pass with hotel included and expected an average hotel which I probably wouldn't enjoy, I couldn't have been more wrong. From the staff at the reception desk to the handman who pressed the lift button for us just because, the room was lovely and my son was gifted with batman tattoos which made his...

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Helpful?
Thank Beckyluca1988
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Beckyluca1988, Thank you for this wonderful review following your stay at Novotel London Heathrow. What a pleasure to be considered the best hotel that you have stayed in. We are so glad that you and the family have truly enjoyed your stay with us. Thank you also for recommending us to others. We hope to see you again very...

Adelaide, Australia
Reviewed 20 May 2014

Travelled from Australia for an overnight stay at this property. The H1 Hoppa bus was easy & convenient, drops you off at the front door from T3. Our room was ready, even though it was 11am when we arrived, and we found the room to be neat, clean & tidy. The shower is awesome - nothing like a good shower...

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Helpful?
Thank TravelBug735
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear TravelBug735, Thank you so much for this wonderful review of your stay. We are delighted with your comments and that you have enjoyed your room and the service at reception. We are also glad that you found our amenities such as our Free Wi-Fi to be very convenient for you. Thank you also for recommending us to others. We...

Houston, Texas
Reviewed 17 May 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Natasha S
Julian M, Manager at Novotel London Heathrow, responded to this review

Hudson Heights Qc
Reviewed 16 May 2014

There is no hotel shuttle between the hotel and LHR, and this seems to apply to most hotels near Heathrow. Instead you have to take a Hoppa bus at a cost of GBP4.50/person. I used the Heathrow Express train from Terminal 1-3 to get into central London, so the Hoppa, used to get to Heathrow, added GBP9 to the round...

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Helpful?
Thank johnwhnsn
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear johnwhnsn, Thank you so much for this detailed review of your stay with us. As I have mentioned to you directly in my e-mail, we have taken all your comments on board and your feedback will be very useful for us. I would like to inform you that we are the first hotel group in the UK to offer...

Bettendorf, Iowa
Reviewed 13 May 2014

Frequently visit UK on business and fly out of London Heathrow. Stayed at a few hotels close to the airport, decided to give the Novotel London Heathrow a stay this time around. Took the Hotel Hoppa shuttle to Novotel from Terminal 1, arrived at the hotel, spent at least 30 minutes waiting to check in. Very slow process. Asked for...

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Helpful?
Thank Joseph Clyde D
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Travelleramundo, Many thanks for reviewing your stay here on Tripadvisor. It is a pleasure to hear that you found our hotel to be convenient and I can confirm that we have taken on board your comments regarding check-in and check-out. We hope to see you again soon. Warm Regards,

Chapel Hill, North Carolina
Reviewed 13 May 2014 via mobile

It was as if I had spent the night in an Ikea showroom; a low slung (and very comfortable) bed, some gently curving furniture, and a light and cheerful decor. As if to boast the cleanliness of the room, it was illuminated with bright halogen lamps. The bathroom was spotless, and equipped with both a tub and a walk-in shower....

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Helpful?
1Thank PhantomTourist
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear PhantomTourist, Thank you so much for your review of your stay with us. We are delighted that you have enjoyed your time with us enjoying the room and amenities and public areas. We are looking forward to your next visit. Kind Regards,

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel. ... more   less 

Additional Information about Novotel London Heathrow

Address: Cherry Lane, West Drayton UB7 9HJ, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: $99 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Heathrow 4*
Number of rooms: 178
Reservation Options:
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Also Known As:
Novotel London Heathrow Hotel West Drayton
Novotel Hotel London Heathrow
Novotel West Drayton
West Drayton Novotel
Novotel London Heathrow West Drayton, UK - England
Hotel Style:
#1 Green Hotel in West Drayton
#3 Family Hotel in West Drayton
#4 Luxury Hotel in West Drayton
#5 Business Hotel in West Drayton
#6 Romantic Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London Heathrow staff and other travellers.
37 questions
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Questions? Get answers from Novotel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“family suites were ideal for family of 4 with young children age 10 and 9”
mrsredmoid, 14 May 2017 | Read review
“phone ahead to make sure your room is ready do not beleive the 2pm check in availability stated”
451graemew, 3 May 2017 | Read review
“Queen size beds are good”
fredhasnoboys, 4 Apr 2017 | Read review
“Opt for a Executive Room instead of the Regular or Superior.”
NashP470, 20 Mar 2017 | Read review
“Become an accor club member to get reduced prices and other benefits”
B9009QKgaryc, 1 Mar 2017 | Read review
5 of 5
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US$74* /night
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Prices are for 1 room, 2 adults
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