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    Novotel London Heathrow

    Cherry Lane, West Drayton UB7 9HJ, England
    Hotel website
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    Best prices for your stay
    2017-09-03 2017-09-04
    Savings alert: 22% below average rate

    The price you found is 22% lower than this hotel's average rate of US$67/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$75
    US$52
    SAVE US$22
    US$58
    US$53
    Traveller (336)
    Room & Suite (118)
    Dining (33)
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    Overview
    • Excellent29%
    • Very good42%
    • Average19%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “swimming pool” (97 reviews)
    “the sofa bed” (35 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Novotel London Heathrow
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    Hyatt Place London Heathrow Airport
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    Leonardo Hotel London Heathrow Airport
    1,725 reviews
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    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,428)
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    There are newer reviews for Novotel London Heathrow
    See the most recent reviews

    21 - 25 of 2,195 reviews

    Reviewed 2 weeks ago

    Stayed here as we flew from Edinburgh to Heathrow and had a work event at a hotel near Terminal 5. The hotel was a short taxi ride from Terminal 2, there was also a bus provided, however, a taxi was the same price for 2...More

    Thank _rossjohnston
    Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 1 week ago

    Dear _rossjohnston, Thank you for taking the time to review Novotel London Heathrow Airport. We are absolutely delighted to hear that you had a pleasant experience with us. We are glad that you found your room clean and spacious and that you liked the bar...More

    Reviewed 3 weeks ago

    Very bad experience. Arrived after long haul flight and got taxi to hotel. As totally dehydrated I asked at the front desk if there was a vending machine or mini store to buy some bottled water. They replied NO. My options were to drink bathroom...More

    Review collected in partnership with Novotel Hotels
    5  Thank Amanda B
    Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 1 week ago

    Dear Amanda B, We are sorry to hear of your most recent experience with us. We are saddened to hear that your arrival to the hotel did not go as you expected. Whilst my colleagues are right that we do not provide complimentary bottled water,...More

    Reviewed 3 weeks ago via mobile

    I stayed here in my way back from holiday in between flights. The checkin was friendly and quick, room was fine and quiet but very warm. The main reason I would not stay again is the food quality and choice is dire, cheap quality food...More

    Thank ModernMillie11
    Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 1 week ago

    Dear ModernMillie11, Thank you for taking the time to review Novotel London Heathrow Airport. We are sorry to hear of your most recent experience with us. Whilst we are happy to hear that your check in was friendly and quick, we are sorry to hear...More

    Reviewed 3 weeks ago

    The hotel appears nice and the open plan downstairs bar/restaurant and seating area is good. However, this is all let down by a lack of people at reception to deal with guests arriving/leaving (or in my case complaining). The rooms are arranged so that the...More

    Thank Sjh1967
    Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 1 week ago

    Dear Sjh1967, Thank you for taking the time to review Novotel London Heathrow Airport. Whilst we are glad to hear that your impression on our hotel is pleasant, we are sorry to hear that the rest of your stay did not meet the same expectations....More

    Reviewed 3 weeks ago

    The hotel is reasonably priced with a buffet breakfast with good variety. The room is also clean and tidy. However, the room card is always out of order. We needed to change the card every time we entered the room. The service of this hotel...More

    Review collected in partnership with Accorhotels.com
    Thank cheukh0l
    Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 1 week ago

    Dear cheuk0l, Thank you for taking the time to review Novotel London Heathrow Airport. We are glad to hear that you found our hotel reasonable priced and that you like our breakfast buffet. We are however sorry to hear of the inconvenience you encountered with...More

    Hyatt Place London Heathrow Airport
    2,896 reviews
    #2 of 12 hotels in West Drayton
     
    Crowne Plaza Hotel London-Heathrow
    2,939 reviews
    #3 of 12 hotels in West Drayton
     
    Park Inn by Radisson Hotel & Conference Centre London Heathrow
    2,838 reviews
    #8 of 12 hotels in West Drayton
     
    Leonardo Hotel London Heathrow Airport
    1,725 reviews
    #4 of 12 hotels in West Drayton
     

    Additional Information about Novotel London Heathrow

    Address: Cherry Lane, West Drayton UB7 9HJ, England
    Location: United Kingdom > England > Greater London > West Drayton
    Price Range:US$73 - US$142 (Based on Average Rates for a Standard Room)
    Hotel Class: 4 star
    Number of rooms: 178
    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$73 - US$142 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in West Drayton
    • #3 Family Hotel in West Drayton
    • #4 Luxury Hotel in West Drayton
    • #5 Business Hotel in West Drayton
    • #6 Romantic Hotel in West Drayton
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 178
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Booking.com, Hotels.com, Priceline, Travelocity, Expedia, Orbitz, Ctrip TA, Cancelon, TripOnline SA, Hotwire, Agoda and HotelQuickly so you can book your Novotel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • West Drayton
    • Also Known As
    • Novotel London Heathrow Hotel West Drayton ,
    • Novotel Hotel London Heathrow ,
    • Novotel West Drayton ,
    • West Drayton Novotel ,
    • Novotel London Heathrow West Drayton, UK - England
    Add Photo Photos
    Traveller (336)
    Room & Suite (118)
    Dining (33)
    Pool & Beach (8)
    Hotel & Grounds (216)
    Bathroom (40)
    Family and Play Areas (8)
    Business Centre & Event Rooms (4)
    Nearby
    Sponsored by:
    Park Inn by Radisson Hotel & Conference Centre London Heathrow
    2,838 reviews
    1.70 km away
     
    Hyatt Place London Heathrow Airport
    2,896 reviews
    1.93 km away
     
    Crowne Plaza Hotel London-Heathrow
    2,939 reviews
    .25 km away
     
    Leonardo Hotel London Heathrow Airport
    1,725 reviews
    1.81 km away
     
    Nearby Restaurants
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    ERIKI - Crowne Plaza
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Caragh S
    23 August 2017|
    AnswerShow all 3 answers
    Response from alexandre454 | Reviewed this property |
    Hi Carag, Looks like that Anthony and Jenny already asnwered what I was going to say....I also had a late dinner and easily got a transport from and to the hotel (from the T5). The staff on the hotel were also helpful on... More
    0
    Votes
    Stephen B
    9 June 2017|
    AnswerShow all 5 answers
    Response from Roberto A | Property representative |
    Dear Stephen B, All of our rooms have tea making facilities - kettle, tea bags, milk, and fridges as well. Our executive rooms and suites have complimentary Nespresso machines to use too. Please do not hesitate if you... More
    1
    Vote
    Pete and Kathy T
    26 March 2017|
    Answer
    Response from Robin C | Reviewed this property |
    This request has been sent to Tripadvisor to me rather than the hotel. Dependent on whether you booked with a cancellation clause, I am sure they will let you do so. You need to contact them!
    0
    Votes
    Room Tips
    "Book Executive Room If wish to stay here."
    Read review
    "Buses available to and from the airport terminals at regular intervals"
    Read review
    "Choose a different ACCOR property - The IBIS heathrow was spot on."
    Read review
    "Stay away."
    Read review
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