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Novotel London Heathrow

Agoda.comUS$52*
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Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$107*
US$52*
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US$53*
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Novotel London Heathrow
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2,340 Reviews from our TripAdvisor Community

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Showing 2,113: English reviews
Spiez, Switzerland
Reviewed 15 April 2015

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank CHvoyageur
Julian M, Manager at Novotel London Heathrow, responded to this review

Newcastle upon Tyne, United Kingdom
Reviewed 14 April 2015

Helpful, friendly staff; clean, good sized and well equipped room - junior suite not that much more expensive than standard family room and great to have two separate areas. Food ideal for kids and reasonably priced.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Mike T
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear mikeninetynine, Thank you for your compliments following your stay in our hotel. We are glad that you have enjoyed the service and that you found the Suite room to be of good value and very suitable for your needs. Indeed it is reasonably priced and gives a lot more space which is ideal for families. We hope to see...

An Accor traveller
1 review
1 helpful vote
Reviewed 13 April 2015

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank An Accor traveller
Julian M, Manager at Novotel London Heathrow, responded to this review

Reviewed 12 April 2015 via mobile

For anyone using Heathrow with kids, this is the perfect hotel. Excellent food, pool & room, with very helpfull & polite staff. I couldn`t recommend this hotel more highly. We stayed here when visiting Legoland, great value & only around 10 miles away.

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Helpful?
Thank ConorFitzpatrick
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear ConorFitzpatrick, Many thanks for your review and the superb 5* rating you have given us. We are delighted that you and the family had a great time staying with us that you recommend us so highly. We look forward to you next visit. Best Regards,

Reviewed 11 April 2015 via mobile

Arriving late and exhausted after a long haul flight, I couldn't expect:"A BETTER CHECK IN"! As a platinum loyal member of their group and without any pretentious character, for the money you spend, the little you may expect is an accommodated response to the clientele query. Since the beginning of this year alone I have already spent more than 80...

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Helpful?
Thank Franck O
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear district1200, I thank you for letting us know about your experience but I was disappointed to read that your stay was not at your satisfaction, please allow me to express my sincerest apologies. We value very highly our Le Club Accorhotels card holder and I can confirm that the team had been instructed not to request a guarantee of...

Philadelphia, Pennsylvania
Reviewed 11 April 2015

This hotel is my favourite for stopovers at Heathrow. It is relaxing and I like its contemporary decor and airiness. The rooms are very comfortable and spacious, and they are equipped with a refrigerator and a small sofa. My bed was comfortable. The Wi-Fi is very good and the TV is also excellent with a lot of channels. My room...

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Helpful?
1Thank RosaBonheur
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear RosaBonheur, We are very grateful for this wonderful review that you have posted following your stay and Novotel London Heathrow. It is such a pleasure to hear that you found our hotel to be "Marvellous". Indeed, and as part of our Environmental program Planet 21, we have been awarded the ISO14001 certification. We are very committed to the environment...

Sheffield, United Kingdom
Reviewed 10 April 2015 via mobile

We stayed on the 8th April on a Legoland break with my wife and 4 year old son. The service and hotel are great, all the staff work really hard, we had a very comfortable family room with all the facilities you could want. The only downside is the £5 parking fee. Would definitely recommend this hotel.

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Helpful?
Thank Archie123456
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Archie123456, Thank you very much for your review. What a pleasure it is to read that you were very satisfied with the service delivered by the team but also by the hotel in general. All the team is working very hard to deliver a high level of service throughout the hotel therefore your comments will serve as an encouragement...

Ashford, Kent
Reviewed 9 April 2015

Review collected in partnership with Accorhotels.com
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Thank 14djw
Julian M, Manager at Novotel London Heathrow, responded to this review

Faversham, United Kingdom
Reviewed 8 April 2015

The hotel was part of a deal on the Legoland website and as such was a good price. The evening meal was average & had to wait ages for a lukewarm beer. The buffet looked more appetising than what we had ordered from the menu which was motorway service station standard. The pool & breakfast compensated but the room was...

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Helpful?
Thank Notlob71
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Notlob71, Many thanks for reviewing your stay with us. We are glad that you have enjoyed the swimming pool, the breakfast and the beds, but we were disappointed to read your comments about your meal and I can assure you that these comments are vey important to us. Our Elements restaurant serves an international variety of dishes but we...

Medway, United Kingdom
Reviewed 31 March 2015

We took our daughters to LegoLand on Friday and Saturday, and stayed at the Novotel London Heathrow on the Friday night. We were celebrating our eldest daughter turning four. We found the hotel easily, a quick drive from Legoland only delayed slightly by traffic on M4. We were checked in quickly by a member of staff, and then shown around...

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Helpful?
2Thank KayJay1982
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear KayJay1982, Thank you so much for this wornderful review of your stay. We are delighted that you and the familly had a great time with us, enjoying our facilities such as the familly buffet in the restaurant, the room and the breakfast. We are also pleased to hear that the team went out of their way to provide you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel. ... more   less 

Additional Information about Novotel London Heathrow

Address: Cherry Lane, West Drayton UB7 9HJ, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: $98 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Heathrow 4*
Number of rooms: 178
Reservation Options:
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Also Known As:
Novotel London Heathrow Hotel West Drayton
Novotel Hotel London Heathrow
Novotel West Drayton
West Drayton Novotel
Novotel London Heathrow West Drayton, UK - England
Hotel Style:
#1 Green Hotel in West Drayton
#3 Family Hotel in West Drayton
#4 Luxury Hotel in West Drayton
#5 Business Hotel in West Drayton
#6 Romantic Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London Heathrow staff and other travellers.
37 questions
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Questions? Get answers from Novotel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“family suites were ideal for family of 4 with young children age 10 and 9”
mrsredmoid, 14 May 2017 | Read review
“phone ahead to make sure your room is ready do not beleive the 2pm check in availability stated”
451graemew, 3 May 2017 | Read review
“Queen size beds are good”
fredhasnoboys, 4 Apr 2017 | Read review
“Opt for a Executive Room instead of the Regular or Superior.”
NashP470, 20 Mar 2017 | Read review
“Become an accor club member to get reduced prices and other benefits”
B9009QKgaryc, 1 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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