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    Novotel London Heathrow

    Cherry Lane, West Drayton UB7 9HJ, England
    011 44 20 3856 8681
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    2017-12-24 2017-12-25
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    US$71
    US$61
    SAVE US$10
    US$62
    US$62
    Traveller (362)
    Room & Suite (123)
    Dining (33)
    Overview
    • Excellent29%
    • Very good40%
    • Average20%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “separate toilet” (47 reviews)
    “swimming pool” (100 reviews)
    “the sofa bed” (39 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Novotel London Heathrow
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,545)
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    851 - 855 of 2,305 reviews

    Reviewed 28 August 2015

    We were very tired when we arrived at this hotel after a long flight. We ordered a meal through room service. The meal arrived but was almost inedible. We ordered burgers and chips. If this is what British food is like, I'm extremely disappointed, I...More

    Thank SueCNewZealand
    Response from Julian M, Manager at Novotel London HeathrowResponded 1 September 2015

    Dear SueCNewZealand, Many thanks for your comments. We are glad that you have enjoyed our facilities such as the pool, the room, the breakfast and also the service. I would like to inform you that we have a brand new gym space since early 2015...More

    Reviewed 28 August 2015

    The service levels at this hotel are exemplary, the staff in reception and in the restaurant did a fantastic job, friendly courteous and professional, they gave our children free toys and made us all feel special. Only gripe is that our family room was small...More

    Thank Mo F
    Response from Julian M, Manager at Novotel London HeathrowResponded 1 September 2015

    Dear Mo F, Thank you so much for this lovely review. We are delighted that the staff provided such a fantastic service and made your stay a great experience. We hope to see you again soon. Kind Regards,

    Reviewed 26 August 2015

    Review collected in partnership with Accorhotels.com
    Thank 183beverlyk
    Response from Julian M, Manager at Novotel London HeathrowResponded 1 September 2015

    More

    Reviewed 24 August 2015

    More

    Review collected in partnership with Accorhotels.com
    Thank Tina L
    Response from Julian M, Manager at Novotel London HeathrowResponded 25 August 2015

    More

    Reviewed 23 August 2015 via mobile

    Conviniently located near airport. Very helpful staff explaining the excat bus routes to and from downtown and historical places to look around. Very clean hotel with excellent services. Exceeded my expectations. Free wifi with pool and gym facilities were awsom. Especially breakfast menu and upon...More

    Thank Seham B
    Response from Julian M, Manager at Novotel London HeathrowResponded 24 August 2015

    Dear Seham B, What an amazing comment ! We are delighted that you found the service to be excellent and that we exceeded your expectations. I will compliment the chef on his omelette and the buffet on your behalf! We look forward to your next...More

    Hyatt Place London Heathrow Airport
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    Premier Inn London Heathrow Airport (M4/J4) Hotel
    1,567 reviews
    #1 of 15 hotels in Hayes
    0.6 km
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$52 - US$124 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in West Drayton
    • #3 Family Hotel in West Drayton
    • #4 Luxury Hotel in West Drayton
    • #5 Business Hotel in West Drayton
    • #6 Romantic Hotel in West Drayton
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 178
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Agoda, Expedia, Ctrip TA, Travelocity, Priceline, Hotwire and HotelQuickly so you can book your Novotel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • West Drayton
    • Also Known As
    • Novotel London Heathrow Hotel West Drayton ,
    • Novotel Hotel London Heathrow ,
    • Novotel West Drayton ,
    • West Drayton Novotel ,
    • Novotel London Heathrow West Drayton, UK - England
    Add Photo Photos
    Traveller (362)
    Room & Suite (123)
    Dining (33)
    Pool & Beach (8)
    Hotel & Grounds (234)
    Bathroom (43)
    Family and Play Areas (8)
    Business Centre & Event Rooms (4)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 12 hotels in West Drayton
    Premier Inn London Heathrow Airport (M4/J4) Hotel
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    Hilton Garden Inn London Heathrow Airport
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    Ask a question
    Questions & Answers
    Mary B
    30 November 2017|
    AnswerShow all 5 answers
    Response from Kebuh | Reviewed this property |
    Hoppa Bus service is the most convenient from Heathrow. Check out NATIONAL EXPRESS website
    1
    Vote
    Anne2222014
    16 November 2017|
    AnswerShow all 4 answers
    Response from dexion | Reviewed this property |
    Parking is there but its cheaper to park elsewhere.
    0
    Votes
    Philip S
    15 November 2017|
    AnswerShow all 5 answers
    Response from allovertanguy | Reviewed this property |
    couple of miles. It is on one of the Hoppa shuttle routes.
    0
    Votes
    Room Tips
    "Get higher floor to avoid noise from any dinner functions"
    Read review
    "One Night Ok-Don't Expect Too Much"
    Read review
    "All rooms are good"
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    "Good accessibility for wheelchairs to general areas, possibly tight with bigger wheelchairs in rooms to..."
    Read review
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