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    Novotel London Heathrow

    Cherry Lane, West Drayton UB7 9HJ, England
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    2017-07-30 2017-07-31
    US$80
    US$64
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    US$80
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    Traveller (335)
    Room & Suite (118)
    Dining (33)
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    Overview
    • Excellent29%
    • Very good42%
    • Average19%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “swimming pool” (96 reviews)
    “the sofa bed” (34 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Novotel London Heathrow
    Special Offer: CHEAPEST RATES ONLINE!
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    Crowne Plaza Hotel London-Heathrow
    2,881 reviews
    #3 of 12 hotels in West Drayton
     
    Hyatt Place London Heathrow Airport
    2,830 reviews
    #2 of 12 hotels in West Drayton
     
    Renaissance London Heathrow Hotel
    1,827 reviews
    #4 of 23 hotels in Hounslow
     
    Sheraton Skyline Hotel London Heathrow
    2,668 reviews
    #4 of 13 hotels in Hayes
     
    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,390)
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    There are newer reviews for Novotel London Heathrow
    See the most recent reviews

    971 - 975 of 2,161 reviews

    Reviewed 30 August 2014

    The location is about 25 minutes via a 5 pound one way or 9 pound return trip to the airport. Beingan Accor platinum member, I was offer a room upgrade and welcome drink. The room is clean and tidy. Breakfast was really nice , has...More

    1  Thank Raymond L
    Response from Julian M, Manager at Novotel London HeathrowResponded 1 September 2014

    Dear solo6005, I am delighted to hear that you have enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...More

    Reviewed 29 August 2014

    I have always liked Staying at Novotel, mainly because of the Nice comfortable rooms and great breakfast. This hotel was no exception, stayed with my wife for 7 days. room was really clean, great bed and bathroom with amazing bathtub. Enjoyed the daily English breakfast...More

    1  Thank gaurav_sngl
    Response from Julian M, Manager at Novotel London HeathrowResponded 1 September 2014

    Dear gaurav_sngl, Thank you so much for your review. We are glad to hear that you have enjoyed your room and the breakfast. I would like to confirm however that the Wifi is free in the room. We look forward to your next stay. Warm...More

    Reviewed 29 August 2014

    This is our third trip to this hotel. We've been here by air and by road, and it's convenient for both. Just 10 minutes from Heathrow by transfer bus and right beside the M4 it's an excellent hotel. The rooms are always well appointed and...More

    1  Thank badbob1982
    Response from Julian M, Manager at Novotel London HeathrowResponded 1 September 2014

    Dear badbob82, Thank you for your words of praise. We are truly happy to hear that you have very much enjoyed your egular stays at Novotel London Heathrow. We would also like to thank you also for pointing out our attentive staff. We look forward...More

    Reviewed 28 August 2014 via mobile

    Stayed 2 nights, room had not been cleaned properly, I went to put something in the bin and there was a broken plastic cup and a medicinal tablet in there. We have a 16 month old who is like all 16 month olds very inquisitive...More

    Thank Eattoomuch2
    Response from Julian M, Manager at Novotel London HeathrowResponded 1 September 2014

    Dear Eattoomuch2, Thank you so much for your feedback. I am truly sorry to hear about the inconvenience caused during your last stay. As a matter of fact, the points mentioned in your comment do not reflect our normal standards of service. I will hence...More

    Reviewed 27 August 2014

    Stayed here twice now with my family (wife and 2 children - 9 & 11) as a stop-over hotel. It ticked all the right boxes for a great night's sleep and filling breakkie! Very close to airport, easy to find and hassle -free. Will definitely...More

    Thank JohnBeijing
    Response from Julian M, Manager at Novotel London HeathrowResponded 1 September 2014

    Dear JohnBeijing, Thank you so much for this wonderful feedback! It is really rewarding to hear that you were very satisfied with your stay. We look forward to your next visits. Kind regards,

    Crowne Plaza Hotel London-Heathrow
    2,881 reviews
    #3 of 12 hotels in West Drayton
     
    Hyatt Place London Heathrow Airport
    2,830 reviews
    #2 of 12 hotels in West Drayton
     
    Renaissance London Heathrow Hotel
    1,827 reviews
    #4 of 23 hotels in Hounslow
     
    Sheraton Skyline Hotel London Heathrow
    2,668 reviews
    #4 of 13 hotels in Hayes
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$70 - US$151 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in West Drayton
    • #3 Family Hotel in West Drayton
    • #4 Luxury Hotel in West Drayton
    • #5 Business Hotel in West Drayton
    • #6 Romantic Hotel in West Drayton
    • Room types
    • Suites ,
    • Accessible rooms ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 178
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, ACCOR, Priceline, Ctrip TA, Travelocity, Hotels.com, Orbitz, TripOnline SA, Hotwire, Cancelon, Cheap Tickets and HotelQuickly so you can book your Novotel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • West Drayton
    • Also Known As
    • Novotel London Heathrow Hotel West Drayton ,
    • Novotel Hotel London Heathrow ,
    • Novotel West Drayton ,
    • West Drayton Novotel ,
    • Novotel London Heathrow West Drayton, UK - England
    Add Photo Photos
    Traveller (335)
    Room & Suite (118)
    Dining (33)
    Pool & Beach (8)
    Hotel & Grounds (215)
    Bathroom (40)
    Family and Play Areas (8)
    Business Centre & Event Rooms (4)
    Nearby
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    Mercure London Heathrow Hotel
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    Hyatt Place London Heathrow Airport
    2,830 reviews
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Stephen B
    9 June 2017|
    Answer Show all 4 answers
    Response from Roberto A | Property representative |
    Dear Stephen B, All of our rooms have tea making facilities - kettle, tea bags, milk, and fridges as well. Our executive rooms and suites have complimentary Nespresso machines to use too. Please do not hesitate if you... More
    1
    Vote
    Pete and Kathy T
    26 March 2017|
    Answer
    Response from Robin C | Reviewed this property |
    This request has been sent to Tripadvisor to me rather than the hotel. Dependent on whether you booked with a cancellation clause, I am sure they will let you do so. You need to contact them!
    0
    Votes
    sianlewis2015
    19 March 2017|
    Answer Show all 7 answers
    Response from Suzanne C | Reviewed this property |
    We did not park at the hotel so you need to call them about parking costs. There is a Hoppa Bus that takes you to Heathrow and the front desk has a schedule. However, it is faster if you take one of the cars the hotel... More
    0
    Votes
    Room Tips
    "Stay away."
    Read review
    "do not stay at this hotel."
    Read review
    "Double check 4*hotels"
    Read review
    "Our room was quiet but with no view. The whole place seemed to have good sound insulation"
    Read review
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