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Premier Inn London Heathrow Airport Terminal 5 Hotel

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Premier Inn London Heathrow Airport Terminal 5 Hotel
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1,761 Reviews from our TripAdvisor Community

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Showing 1,709: English reviews
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Solihull, United Kingdom
Reviewed 2 days ago NEW

We stayed at the Premier Inn on the night of 13 April, to enable us to catch a very early morning flight from Terminal 5. The stay met all our requirements, including a good evening meal and the staff, particularly on reception, were very friendly and offered lots of helpful advice and assistance. Our room was large and comfy, although...

Review collected in partnership with premierinn.com
Thank David C
Norwich, United Kingdom
Reviewed 1 week ago

The hotel is convenient for T5. Staff on the whole are friendly and courteous but avoid the rude pushy Asian Indian lady who works in the bar. As a lone traveler you tend to people watch when your having a drink or eating a meal and watching this lady's manner and interaction with customers made me extreamly uncomfortable.

Review collected in partnership with premierinn.com
Thank Daniel B
Portchester, United Kingdom
Reviewed 1 week ago via mobile

Stayed here on the night before our early morning flight. Check in was easy and quick including the receptionist giving us directions to our parking that was included in our stay. The lifts are 'an experience' and are well overdue an overhaul. Felt risky every time they shuddered and lurched between floors! Room was standard for a premier Inn and...

Thank Rachael H
swansea wales
Reviewed 1 week ago via mobile

After 3hr drive pulled into hotel exhausted Got a family room requested 2x double beds got 2 singles and double it was ok tho' The food was lovely chef cooks waiting staff all were attentive, one slip up on the drinks... bar flies in the restaurant put me off get a blue violet light! Parking £12 day rate factor that...

Thank rogerbeynon
Reviewed 2 weeks ago

We have stayed in this hotel several times for early T5 departures. Unfortunately we didn't check but our BA flight actually left from T3. It is still possible to use the free service buses but a change is necessary but fairly easy even at 05.15. Check in was smooth as always and we made our way to our disabled room...

1Thank john117
Sadsburyville, United States
Reviewed 2 weeks ago

Review collected in partnership with premierinn.com
1Thank Michael K
San Francisco, California
Reviewed 2 weeks ago

Everything perfect except noisy children which is not hotels fault .Young children excited to be in a new environment going on holiday having fun. Check in staff so friendly and very efficient.Professional and thorough.

Review collected in partnership with premierinn.com
1Thank Jo B
Gloucester, United Kingdom
Reviewed 3 weeks ago

Comfortable and relaxing atmosphere. Ideal for an overnight stay prior to an early morning flight. Polite and helpful staff at reception and in the restaurant. A 10 minute taxi ride to Terminal 5. Free wi-fi is adequate for receiving emails and general internet usage.

Review collected in partnership with premierinn.com
2Thank Rob R
Reviewed 3 weeks ago via mobile

We love this hotel, both to stay and to use the bar and restaurant facilities as we live locally. The staff are extremely helpful, polite and friendly and always welcome us back whether we're staying or using the bar/restaurant. A great service for a hotel that is considered to be at the lower end of the market. The hotel has...

1Thank denpaulanddan
Reviewed 3 weeks ago

Staff were very helpful and welcoming during check in. Our room was comfortable although we had difficulty operating the heating. Help was offered but we refused as we thought at the time that we could manage. Very good food and helpful service both at dinner and breakfast.

Review collected in partnership with premierinn.com
1Thank jeanbarryWales

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Near Premier Inn London Heathrow Airport Terminal 5 Hotel


  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
Creating a new dining experience in a relaxing environment, the Thyme restaurant and bar provide a range of ‘tasty’ dishes serving both lunch and dinner options. Along with a COSTA coffee store open from 06:30 to 10:30 and our welcoming hotel bar area you will never be short of food and drink options. Not to mention our ‘All You Can Eat’ Full English Buffet Breakfast at only £8.25 per person. At Premier Inn we pride ourselves on comfort and quality. That's why each of our 400 bedrooms has a king sized bed, en-suite bathroom, safety deposit box, tea/coffee making facilities, hairdryer, freeview TV and wifi (at an additional cost). An ideal choice for a business stay, our hotel is conveniently located with great transport links to Heathrow Airport and Central London. For leisure guests, we are ideally located for Heathrow Airport with limited car parking onsite (£12 per night). We also offer a range of park and fly options. We are serviced by the Hoppa to the Terminals, operating from 0425 until 2325 (Terminals 1 and 3) and 0415 to 2345 (Terminal 5) at a cost of £4.50 per person or £8 return. Furthermore we are just 15 miles from both Windsor Castle and Legoland Windsor. Central London is easily accessible by the London Underground stations and the Heathrow Express. With Children (up to the age of 15) eating a free breakfast when accompanied by a full paying adult and no additional charges for family rooms, we are the top choice for families. ... more   less 

Additional Information about Premier Inn London Heathrow Airport Terminal 5 Hotel

Address: Premier Inn London Heathrow Airport Terminal 420 Bath Road | Heathrow Airport Terminal 5, Longford, West Drayton UB7 0EF, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: $108 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Heathrow Airport Terminal 5 Hotel 3*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Premier Inn, TripOnline SA and Booking.com so you can book your Premier Inn London Heathrow Airport Terminal 5 Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn London Heathrow Airport Terminal 5 Hotel West Drayton, UK - England
Hotel Style:
#1 Family Hotel in West Drayton
#1 Best Value Hotel in West Drayton
#1 Romantic Hotel in West Drayton
#1 Business Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn London Heathrow Airport Terminal 5 Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the runway!”
Arran_Ambassador, 18 Feb 2017 | Read review
“Ask for a room that allows you to watch aircraft coming and going”
274MarkL, 31 Jan 2017 | Read review
“Request an airport view room - they are stunning”
Lu1987xx, 2 Jan 2017 | Read review
“Ask for Lee in the restaurant .... great sense of humour !”
johnlJ4031SB, 11 Dec 2016 | Read review
“Airport view rooms great, well soundproofed. Plenty of others facing the quadrangle if you've had enough of airports!”
janej976, 1 Nov 2016 | Read review
5 of 5