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Thistle London Heathrow Hotel

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Thistle London Heathrow Hotel
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2,311 Reviews from our TripAdvisor Community

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Showing 2,248: English reviews
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Reviewed 2 days ago NEWvia mobile

I stayed here last night and from the transport of using the POD it was easy and convenient for location. On arrival staff very helpful and friendly, the Hotel is a quaint and clean hotel. My room was nice, temperature was good, bed very comfortable. For these reasons I give this hotel 4 rating. The downside is I am a...

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Helpful?
Thank Helen Robin W
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review and we are glad you found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We are also sorry that you found the room noisy from other guests in the corridor we have double glazing to protect from the outside noise and will work on reducing internal...

Leicester, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed overnight before a flight from T5. Room was comfortable but the bed was a little uncomfortable but there was a selection of pillows. We sat in the bar watching the aeroplanes land, then moved into the restaurant. Food was lovely with a wide choice and very attentive staff and breakfast was equally as good. We caught the T5...

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Helpful?
Thank Jessiemol
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review and we are glad you enjoyed your stay, watching the planes from the Runway View Restaurant and Bar and we are glad you found the location of the hotel convenient for easy transport to the airport via the Pod. We are delighted that you enjoyed your meals and the service from the team. We do...

Powys
Reviewed 5 days ago NEW

Stayed overnight before a flight Hotel looks a bit run out side but once in was fine. Room was nice and clean and bathroom fine . We had the set meal in the restaurant in the evening which I must stay was good value and quality was good as well . We flew from terminal 3 so used the hoppa...

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Helpful?
Thank 596SteveC
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review and we are glad you enjoyed your stay and found the location and parking facilities of the hotel convenient and enjoyed the Hoppa bus for easy transport to the airport. We apologise that you were unhappy with the room we are working hard to improve the standard of the rooms. We do hope to welcome...

Newport, United Kingdom
Reviewed 5 days ago NEWvia mobile

The hotel was quite nice good service and OK decor, we did not eat here but found somewhere locally. The biggest problem we had was the room was very cold and we could not adjust the heater, we did not bother asking reception as we were ready to sleep by the time we got back after the meal. Don't know...

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Helpful?
Thank Dave O
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review and we are glad you found the location of the hotel convenient for easy transport to the airport. We apologise that your room was cold, we have recently checked and service all the units in the hotel and know that they are in good repair. However we know that the temperature controller has many settings,...

Aberdeen, United Kingdom
Reviewed 5 days ago NEW

The Thistle is one of the hotels in the vicinity of the Heathrow terminals. It has access via the bus network. So it is great for an extended layover there. And the view from the bar across the runways is quite something, particularly after dark. But as a hotel goes, it is rather basic. The rooms are rather small, so...

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Helpful?
Thank Ernst S
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review and we are glad you enjoyed your stay, watching the planes from the Runway View Restaurant and Bar and we are glad you found the location of the hotel convenient for easy transport to the airport via the Hoppa bus. We apologise that you were unhappy with the room we are working hard to improve...

Yeovil, United Kingdom
Reviewed 6 days ago NEWvia mobile

Visited before flying from London Heathrow. My arrival was very late but staff were very polite and helpful. Breakfast was excellent in the morning served as a buffet with views of the plans coming into land at the airport!! Very comfy bed and pillows!!

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Helpful?
Thank Yeovil_007
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review and we are glad you enjoyed your stay, watching the planes from the Runway View Restaurant and Bar and we are glad you found the location of the hotel convenient for easy transport to the airport via the Pod. We are delighted that the team were friendly and helpful and that you enjoyed the comfy...

London
Reviewed 1 week ago via mobile

Stayed here prior to an early flight to Rome. Room was lovely and bed very comfortable. Great restaurant upstairs where you can watch planes landing. Staff efficient and friendly. Appears very well run. Great value with parking available while you are away. The pod to Terminal 5 is fantastic. Would definitely recommend and will stay again if flying from Heathrow

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Helpful?
Thank ShonaLondon
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review and I am glad you enjoyed your stay and found the location and parking facilities of the hotel convenient and enjoyed the Pod system for easy transport to the airport. I am also pleased the team were friendly and efficient and will ensure to pass on your feedback and recognise them for delivering great service....

Bakewell, United Kingdom
Reviewed 1 week ago

Wanted to stay, park and fly before our holiday near T5. Thistle with its Pod Parking was great. Room did the job, great breakfast, parking and pod fab. However on return from our holiday, we found that our car had been broken into (and it was only parked across from the reception entrance). Not a great way to end our...

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Helpful?
Thank LucyBCBarnwell
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for taking the time to leave your feedback. I am glad you enjoyed your time at the hotel. I am sorry about your car, this highly unusual. I understand that the car windows and locks showed no signs of damage. We are yet to hear from the police but will of course offer our full cooperation. The car...

Basingstoke, United Kingdom
Reviewed 1 week ago

Wanted somewhere close to Terminal 5 which it was arrived about 7pm ate before getting there as checking their menu wanted £13 for a burger.Check in was a bit slow seemed too many staff just standing about not really doing alot. Took ages to park the car even on a Thursday out of high season it was heaving. A 10min...

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Helpful?
Thank colesmuppet
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review and we are glad you found the location of the hotel convenient for easy transport to the airport. We are sorry that it took a long time to locate a space to park, on really busy days we do allocate team members to assist guests to locate a spot and we are sorry this did...

Reviewed 1 week ago via mobile

I stayed here for one night before flying. It was easy to get to and from Heathrow airport. The room had everything I needed but it was a bit dated and small. I would recommend if you need a hotel for one night before or after flying.

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Helpful?
Thank Jasmino919
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review and we are glad you found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We are working hard to improve the standard of the rooms. We do hope to welcome you back to the hotel again in the future. Next time you are considering staying the...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Located close to all terminals, with direct access to Terminal 5 via the eco friendly Ultra POD network in 7 minutes. As well as boasting spectacular views of the northern runway and architectural splendor of terminal 5 from the hotel restaurant, terrace and bar. The Thistle London Heathrow is the ideal place to unwind whether you are flying off early or arriving late at night. Also because we're close to central London Thistle London Heathrow is a perfect venue for business meetings and other events. ... more   less 

Additional Information about Thistle London Heathrow Hotel

Address: Bath Road, West Drayton UB7 0EQ, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: $88 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Thistle London Heathrow Hotel 3.5*
Number of rooms: 310
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Also Known As:
Thistle London Heathrow West Drayton
Thistle Heathrow
Thistle London Heathrow Hotel West Drayton, UK - England
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Questions & Answers

Here's what travellers have asked, with answers from Thistle London Heathrow Hotel staff and other travellers.
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Questions? Get answers from Thistle London Heathrow Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I suspect there are no good rooms!”
 of 5 bubbles denisek171, 1 Feb 2017 | Read review
“Make sure you have air conditioning, as it's so hot in the room, even in January”
 of 5 bubbles Keggon, 30 Jan 2017 | Read review
“From what I'd previously read, maybe you should book one of the better rooms.”
 of 5 bubbles 205barryr, 30 Jan 2017 | Read review
“If you like watching planes then take a runway view room”
  • The bathroom was a bit outdated
  • Room was small and pokey
 of 5 bubbles kevinjames, 28 Jan 2017 | Read review
“Ask for one near reception”
 of 5 bubbles Nickwaddick, 27 Jan 2017 | Read review
5 of 5