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Thistle London Heathrow Hotel

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Thistle London Heathrow Hotel
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2,217 Reviews from our TripAdvisor Community

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There are newer reviews for Thistle London Heathrow Hotel
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Showing 2,158: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 September 2015 via mobile

Stayed here over night on a mini coach break. It's a nice hotel, it's nothing special, but the staff were very friendly, and the room was lovely. Best nights sleep I've ever had in a hotel. Even though it's next to the airport, you can't hear the planes in the room. Breakfast was lovely, full English breakfast which you helped... More 

Helpful?
1 Thank Mandy S
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your great review. I'm glad you found breakfast a good standard. This is an area we have invested in recently so I am pleased that has had the desired effect. Check the thistle website directly to take advantage of our best available rates guarantee and online check in. I look forward to welcoming you back to the... More 

Lichfield, United Kingdom
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 20 September 2015 via mobile

Stayed for 2 nights, as I was meeting colleagues from overseas. Hotel is pretty dated, check in was ok and efficient. I had booked a deluxe double room but in all honesty no real difference between the standard and the deluxe (colleague staying in std room). On entry there was an unpleasant smell in the room, not sure what it... More 

Helpful?
Thank Nick O
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the review. I am glad the hotel worked well as a stopover for you and I am pleased you found the reception team friendly. We have recently upgraded our free wifi so it’s now superfast and accessible with just one click anywhere in the hotel. More 

Southampton, United Kingdom
Level Contributor
296 reviews
181 hotel reviews
common_n_hotel_reviews_1bd8 458 helpful votes
Reviewed 20 September 2015

I've stayed here before mainly because of the ease of access to T5 via the pods. This stay was however not as good as previous. The pods are now chargeable which makes the hotel less attractive (this should be free and would make the hotel much more attractive despite the cost they now have to pay- the hotel should just... More 

Helpful?
Thank Jamsimsafc
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for you recent comments. I was very sorry to read you were not impressed with your stay and for the problems you encountered. I will certainly look into the issues you describe. I hope you will consider trying the hotel again when I am sure you will have a more successful stay. More 

Cheltenham, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2015

We chose this hotel as you could leave your car there while on holiday (for extra cost). There was plenty of parking spaces and a quick check in procedure. The room was comfortable and fairly quiet. We also had some dinner in the restaurant which was fine, small menu but quick service. I would stay here again.

Helpful?
Thank kathrynchelt
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for the review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and take... More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 September 2015 via mobile

We stayed here for one night after a late flight back from Italy. This was probably the cheapest hotel in the T5 ares but I suggest you pay a little extra and stay at the Premier Inn next door. We were on ground floor and it seemed we had guests from the wedding (held in the hotel) staying in the... More 

Helpful?
Thank ReeBee86
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. I am pleased you found the hotel represented value for money, being able to demonstrate integrity in our pricing model is important to us. Next time I hope you have the opportunity to watch the planes landing on the northern runway at breakfast; this is one of the hotels best features. I look forward to... More 

Timberwolfuk
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 September 2015

We stayed at the Thistle Hotel Heathrow for 1 night as our daughter was flying in early next morning from USA and didn't fancy a 4am start from Birmingham. The pluses first. The views of the runway and terminal 5 are amazing from the viewing balcony and restaurant where we dined that evening. If the wind is from the east... More 

Helpful?
1 Thank Timberwolfuk
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for you posted comments. I am pleased you had the opportunity to enjoy the view of the airport and planes landing. Next time you are considering staying the area, please look at the thistle website direct and take advantage of our best rate guarantee and free online check in. More 

england
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 September 2015

very disappointing experience at this hotel. It is low rise but there is no lift and to get to my room there were a number of flight of stairs which you either have to manage your own luggage or get a porter. Very inconvenient for a hotel and an airport hotel at that. Dreary, dreary aged decor. Food terrible /... More 

Helpful?
1 Thank je_haworth
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for you recent comments. I was very sorry to read you were not impressed with your stay and for the problems you encountered. I will certainly look into the issues you describe. I hope you will consider trying the hotel again when I am sure you will have a more successful stay. More 

Oxford
Level Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 19 September 2015

Booked for an overnight and parking before an early morning flight. Arrived late and it took about 40 minutes to sort out where to leave the car (on a grass verge) the hotel was very busy and there was nowhere to park. I was told there was a wedding, hence it being very busy) and invited to abandon the car... More 

Helpful?
Thank ACSOxford
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the review. I am glad the hotel worked well as a stopover for you. We have recently upgraded our free wifi so it’s now superfast and accessible with just one click anywhere in the hotel. More 

Uppingham, United Kingdom
Level Contributor
82 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 19 September 2015

One cannot help but be a little apprehensive when viewing this hotel from the outside---it looks rather like a prison block! I am, however, pleased to say that inside it is much more welcoming!! The reception, and bar areas are bright and purposeful. Again, the corridors look a little forbidding, being dated and faded, but once again, the room interiors... More 

Helpful?
Thank kenriley
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for the review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and take... More 

Perth, Australia
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 September 2015

I only had an overnight stay at his hotel, but would have stayed longer if there was availability. The Trip to heathrow is a 5 minute walk on good pavement (easy to wheel 2 bags -I'm a small lady) and you hop in the 'pod' (like a mini train carriage) and 5 minutes later you are at Terminal 5!! No... More 

Helpful?
Thank Marie M
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your fantastic review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Located close to all terminals, with direct access to Terminal 5 via the eco friendly Ultra POD network in 7 minutes. As well as boasting spectacular views of the northern runway and architectural splendor of terminal 5 from the hotel restaurant, terrace and bar. The Thistle London Heathrow is the ideal place to unwind whether you are flying off early or arriving late at night. Also because we're close to central London Thistle London Heathrow is a perfect venue for business meetings and other events. ... more   less 

Additional Information about Thistle London Heathrow Hotel

Address: Bath Road, West Drayton UB7 0EQ, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: $82 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Thistle London Heathrow Hotel 3.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Thistle London Heathrow West Drayton
Thistle Heathrow
Thistle London Heathrow Hotel West Drayton, UK - England
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Questions & Answers

Here's what travellers have asked, with answers from Thistle London Heathrow Hotel staff and other travellers.
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Questions? Get answers from Thistle London Heathrow Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Consider upgrading your room if you need more space.”
 of 5 bubbles RichardDArcy, 29 Nov 2016 | Read review
“It's a 2 floor hotel which I don't think has a lift. So the ground floor would be a good bet.”
 of 5 bubbles LJMLondon, 23 Nov 2016 | Read review
“We did pay the 13 pound extra for a delux room after reading some standard roon were shabby.”
 of 5 bubbles P4765FElindam, 17 Nov 2016 | Read review
“Find out if any have opening windows”
 of 5 bubbles Linda Hotham, 15 Nov 2016 | Read review
“one not near the staircase”
 of 5 bubbles pickrollpackandtote, 15 Nov 2016 | Read review
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