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Thistle London Heathrow Hotel

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Thistle London Heathrow Hotel
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2,359 Reviews from our TripAdvisor Community

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Showing 2,295: English reviews
Stourbridge, United Kingdom
Reviewed 14 November 2015 via mobile

I booked it because of its location. It's near T5. Hotel as such looks very dated from outside. Rooms and interior is the same case, it feels like trip back to 80s. Door frames are scratched, walls have dents etc. Rooms were clean, but furniture looks old. Best bit of hotel is runway view bar. Unfortunately it was closed for...

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Helpful?
Thank Petrpakl
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for you recent comments. I was very sorry to read you were not impressed with your stay and for the problems you encountered. I will certainly look into the issues you describe. I hope you will consider trying the hotel again when I am sure you will have a more successful stay.

Cannock, United Kingdom
Reviewed 12 November 2015

Booked overnight stay with 15 days parking, very convenient for airport, used Hoppa bus, which was typical airport shuttle. Check in was efficient although we accepted the £15 upgraded room (very little difference in rooms just a couple of bottles of water and were on back part of hotel away from runway side) Hotel room small but comfortable bathrooms tiny...

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Helpful?
Thank 1874Scott
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for the review, I am glad the hotel worked well as a stopover for you and your family found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and...

London, United Kingdom
Reviewed 12 November 2015 via mobile

This hotel has some great points worth a mention. The restaurant and bar have a close-up view of the runway and you can get some good pictures of planes taking off. The food in the restaurant is top quality and prices are reasonable. The pods are a fast and easy way to get to the airport terminal and they are...

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Helpful?
1Thank CJL444
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your fantastic comments. I am pleased you found the hotel represented value for money, being able to demonstrate integrity in our pricing model is important to us and thank you for your feedback about the restaurant. Next time you are considering staying the area, please look at the thistle website direct and take advantage of our best...

Sutton Coldfield, United Kingdom
Reviewed 12 November 2015

If possible I would steer well clear of this hotel, that's if you can even find it! The postcode took us to a car park which had a note say for Thistle hotel use --- postcode, wouldn't this have been useful on the hotels website? It as hard to spot the entrance, which if you are unfortunate to stay there...

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Helpful?
Thank maty8
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for you recent comments. I was very sorry to read you were not impressed with your stay and for the problems you encountered. I will certainly look into the issues you describe. I hope you will consider trying the hotel again when I am sure you will have a more successful stay.

Castleford, United Kingdom
Reviewed 10 November 2015

We recently stopped here over night on a National Holidays weekend.The room was clean and very comfy the staff were pleasant.The evening meal was fine ,the breakfast was very good,but the bonus was the location where else could eat your meals or have a drink in the bar and watch aeroplanes taking off and landing if you like that sort...

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Helpful?
Thank wezer123
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the review. I am glad the hotel worked well for you and I am pleased you found the reception team friendly. The breakfast we have put a lot of work into getting right recently and increased the product offered quite considerably, I am pleased you liked everything. We have recently upgraded our free wifi so it’s now...

Oxford, United Kingdom
Reviewed 10 November 2015 via mobile

Really good value for access to T5 using the Pod's. Hotel itself was fine, what I expected for how much it cost me. The restaurant has an awesome view of the runway so if like me you are a plane geek then you will love this hotel. If flying from T5 I would certainly stay here again.

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Helpful?
Thank TheBlackmores
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for you posted comments. I am pleased you had the opportunity to enjoy the view of the airport and planes landing. Next time you are considering staying the area, please look at the thistle website direct and take advantage of our best rate guarantee and free online check in.

Somerset U.K.
Reviewed 9 November 2015

We checked in late (very friendly receptionist) & left early in the morning, b&b in deluxe room with parking £10 extra. Our room was on the ground floor facing a car park & the runway beyond, judging by the noise! I have never stayed in such a small room I felt so claustrophobic, one person had to sit down if...

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5Thank ClaireandJohn
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the review. I am glad the hotel worked well as a stopover for you and I am pleased you found the reception team friendly. We are working towards reducing the volume of cars in the car park so this should cease to be an issue. We have recently upgraded our free wifi so it’s now superfast and...

London, United Kingdom
Reviewed 6 November 2015 via mobile

For £146 we got a good room, well insulated from the sound of the planes (it's right by the north runway) and 8 nights parking and the pod ride into terminal 5 and breakfast for 2! How do they make a profit? Dinner was reasonably priced. Extremely good value

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Helpful?
Thank Travelling_Col
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your fantastic comments. I am pleased you found the hotel represented value for money, being able to demonstrate integrity in our pricing model is important to us and thank you for your feedback about the restaurant. Next time you are considering staying the area, please look at the thistle website direct and take advantage of our best...

Bournemouth, England, United Kingdom
Reviewed 4 November 2015

Stayed here for one night before an early morning flight. From the outside the hotel doesn't look anything special but don't let that put you off as once inside everything is great. it was my friends 50th birthday and she was totally spoilt by the hotel. Rooms are clean and have everything you need and if there is anything else...

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Helpful?
2Thank Tracy T
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the great review. I am glad the hotel worked well as a stopover for you and I am pleased you found all the staff friendly and that they went out of their way to make sure your friend had a great birthday. Check the thistle website directly to take advantage of our best available rates guarantee and...

Reviewed 4 November 2015 via mobile

I travel around the world and all I wish to see is a smiling friendly face when I check in. My husband and I stayed in Thistle Heathrow at the weekend and it was a lovely trip. Great hospitality, food, amazing staff. The stand out person was Lucille on reception whose warmth and natural ability to make us feel welcome...

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Helpful?
2Thank Joanie O
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the great review.

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Located close to all terminals, with direct access to Terminal 5 via the eco friendly Ultra POD network in 7 minutes. As well as boasting spectacular views of the northern runway and architectural splendor of terminal 5 from the hotel restaurant, terrace and bar. The Thistle London Heathrow is the ideal place to unwind whether you are flying off early or arriving late at night. Also because we're close to central London Thistle London Heathrow is a perfect venue for business meetings and other events. ... more   less 

Additional Information about Thistle London Heathrow Hotel

Address: Bath Road, West Drayton UB7 0EQ, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: $87 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Thistle London Heathrow Hotel 3.5*
Number of rooms: 310
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Also Known As:
Thistle London Heathrow West Drayton
Thistle Heathrow
Thistle London Heathrow Hotel West Drayton, UK - England
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Questions & Answers

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Questions? Get answers from Thistle London Heathrow Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stinky, Small and Suffocated Rooms”
 of 5 bubbles mannj2017, 22 Mar 2017 | Read review
“Only two floors anyway. Check the way to the pods the night before.”
 of 5 bubbles saracenoWessex, 19 Mar 2017 | Read review
“458 average room downside can hear people talking as they walk along the corridor.”
 of 5 bubbles 902stevenj, 17 Mar 2017 | Read review
“Ask for a room nearer to the reception area to avoid a long walk with your luggage.”
 of 5 bubbles 78markt, 3 Mar 2017 | Read review
“Fantastic view of the runway from the resteraunt”
 of 5 bubbles 442SteveT, 25 Feb 2017 | Read review
5 of 5