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Hyatt Place London Heathrow Airport

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Hyatt Place London Heathrow Airport
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2,609 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place London Heathrow Airport
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Showing 2,477: English reviews
Camrose, Canada
Reviewed 9 June 2016

While the hotel was very modern on the ground floor the rooms were of a different era. Our room was clean but a little dated. The bed was terrible. It was really soft and feet like your head was lower that your feet. There was only one pillow. You could not here any airport noise but you could clearly hear...

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Helpful?
Thank Alan H
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear Alan H, Thank you for taking the time to review the Heathrow Hotel Bath Road. We were really disappointed to read your review but we are pleased to hear that you found the hotel to be clean and modern. The hotel is going through a massive refurbishment where the work has already commenced in the bar and will soon...

Reviewed 9 June 2016

I was pleasantly surprised by this hotel - particularly the level of service which definitely exceeded my expectations. The staff were very friendly and attentive. Room was a bit tired and dated, but clean and suffice for a 1night stay. Bathroom again was old and dated with questionable water pressure, but clean. The restaurant was super busy and had a...

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Helpful?
Thank icyoubaby
Ingrid v, Front Office Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear icyoubaby, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were overall pleased with your stay with us and our team members were able to look after you during your stay with us. Thank you for your feedback with regards to the condition of our rooms, I am glad...

St. John's, Canada
Reviewed 8 June 2016

My husband and I arrived suppertime at this hotel before an early morning flight home the next day. The staff were friendly, helpful and efficient. The check in was quick and easy. The hotel is clean!! The room and bathroom was spacious and clean. Water pressure great! We had a view of the runway which was fun. And it was...

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Helpful?
Thank LibTrav99
Ingrid v, Front Office Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear LibTrav99, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were pleased with your stay with us. We are glad to hear that our team was able to look after you well with a quick and easy check-in process and that you enjoyed the mesmerising airport runway view from...

Singapore, Singapore
Reviewed 6 June 2016

Hotel reception is efficient and friendly, The room is of a good size and well appointed. Cleanliness is good too. The bathroom is a good size and the shower has good water pressure and temperature control. The coffee-making facilities are hidden in a strange cabinet which dates the hotel seriously. I had a good night's sleep, Very close to Terminal...

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Helpful?
Thank R L
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear R L, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were pleased with your stay with us. We are glad you liked your room and the water pressure of our showers. We are delighted to inform you that starting the 13th June, we shall be under going a...

Kingston-upon-Hull, United Kingdom
Reviewed 5 June 2016 via mobile

Visited this hotel after our trip to Wembley via National Holidays and what a pleasant surprise. Sense would say that an airport hotel would be noisy but not at all and if you didn't look outside you wouldn't know there were aeroplanes about . Rooms and bathroom was smashing with tea/coffee making facilities and bath/shower to make our overnight stay...

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Thank Foxylot
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear Foxylot, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were pleased with your stay with us. We are glad you liked your sound proofed room and all the amenities it came with it. We would also like to thank you for your kind words and compliments regarding our...

Reviewed 5 June 2016 via mobile

This hotel represents excellent value for money by London standards. Rooms are clean and spacious. Staff are extremely professional, well-trained and helpful. The hotel has an excellent bar showing live sports. Room service food is of a decent standard. The best thing about this hotel is the price for accomodation of this standard in London.

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Helpful?
Thank Peter D
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear Peter D, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were pleased with your stay with us. We are glad you liked your room and we would like to thank you for your kind words and compliments regarding our staff. Thanks again for you review and we hope...

Bolton
Reviewed 4 June 2016 via mobile

The manager, Malcolm was very cordial and went out of his way to ensure the stay was the best it could be. The location was superb for the needs of the trip and would not hesitate to recommend or return when next in the area The gym was great, which is one of the reasons for choosing this hotel. The...

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Helpful?
Thank SamAndNed
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear SamandNed, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were pleased with your stay with us. We are glad you had the pleasure of meeting on our Night Managers, Malcolm who is always welcoming. We will be sure to pass on your feedback to him directly. Thanks again...

Lansing, Michigan
Reviewed 3 June 2016

We took the tube from London to Heathrow Airport, then caught the bus that dropped us right at the door to this hotel. Returning to the airport the next morning for an early flight was also easy. No waiting at all for a bus that picked us up at the front door and took us to the airport, 5 minutes...

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Helpful?
Thank LisaW781792
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear LisaW781792, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were pleased with your stay with us. We are glad you liked your room and that you found your bed comfortable. We are also glad that you were able to take full advantage of the complimentary transport to and...

Gravesend, United Kingdom
Reviewed 2 June 2016

We found the hotel to be smart, clean, well-maintained and convenient for easy access to Heathrow. The check-in staff were helpful and friendly, our room and bathroom was adequate in size and the bed comfortable. I wouldn’t agree with a recent comment that there is the minimum of what you need, as there are tea/coffee making facilities, an ironing board...

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2Thank malabarfly
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear malabarfly, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were pleased with your stay with us. We are glad you liked your room and all the amenities that came with it and that you found your bed comfortable. We are also happy you were able to take full...

Nicosia, Cyprus
Reviewed 2 June 2016

Great hotel. Staff very helpful and attentive. Fantastic food. This was a business meeting over 3 days and the service was faultless. Sudden changes to the menu were accommodated seamlessly. Nothing but praise for every member of the hotel that we came in to.

Review collected in partnership with this hotel
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Helpful?
Thank paulclarke2016
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear paulclarke2016, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were pleased with your stay with us. We are glad we were able to provide you with everything you needed for your meeting and we would like to thank you for your kind words and compliments regarding our staff....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of Heathrow, overlooking the North runway, Heathrow Hotel Bath Road (formerly Arora Hotel Heathrow) is only a stone's throw away from Heathrow Airport, with free transfers to terminal 1, 2, 3, terminal 4 as well as terminal 5 by public transport. The hotel is also served by the Hotel Hoppa. This 4 star hotel features 350 Superior and Premier accommodation bedrooms, meeting facilities for up to 100 delegates and an exclusive top floor boardroom, Smith's Grill and Bar, a 24-hour gym as well as on-site limited car park. ... more   less 

Additional Information about Hyatt Place London Heathrow Airport

Address: The Grove Bath Road | The Grove, West Drayton UB7 0DG, England (Formerly Heathrow Hotel Bath Road)
Region: United Kingdom > England > Greater London > West Drayton
Price Range: $108 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Place London Heathrow Airport 4*
Number of rooms: 349
Reservation Options:
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Also Known As:
Arora International Heathrow Harmondsworth
Arora International Heathrow Hotel Harmondsworth
Hyatt Place London Heathrow Airport West Drayton, UK - England
Hotel Style:
#1 Luxury Hotel in West Drayton
#2 Family Hotel in West Drayton
#2 Business Hotel in West Drayton
#2 Romantic Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place London Heathrow Airport staff and other travellers.
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Questions? Get answers from Hyatt Place London Heathrow Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on 3rd floor facing the road and runway. No complaints.”
 of 5 bubbles 983jaynet, 19 Mar 2017 | Read review
“Rooms at the rear are quiet.”
 of 5 bubbles HarperG50, 15 Mar 2017 | Read review
“Go to a different hotel!”
 of 5 bubbles 351SueW, 15 Mar 2017 | Read review
“Room 433/435/437 will have runway views. ”
 of 5 bubbles Tjbryan1966, 7 Mar 2017 | Read review
“Bring your own sherry.”
 of 5 bubbles KentMaynard, 19 Feb 2017 | Read review
5 of 5