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Holiday Inn London-Gatwick Airport

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Holiday Inn London-Gatwick Airport
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1,822 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn London-Gatwick Airport
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Showing 1,766: English reviews
Canterbury, United Kingdom
Reviewed 1 week ago

Stayed one night with 8 days parking. My car was parked on the muddy grass verge under a tree and on my return was muddy and had bird droppings on the bonnet and roof. The operations manager didn't contact me as promised and only responded after I sent an email. Response was basically that he had no control over the...

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Helpful?
Thank ronhillyard
Halstead, United Kingdom
Reviewed 1 week ago via mobile

The room was clean and once we had got the heating working, cosy. There was free wifi and coffee and tea making facilities. The staff here helpful and friendly. We had two double beds and bathroom was fine too. Not too far from airport.

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Helpful?
Thank Anne M
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was glad to read that the hotel was "just the job" and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Warminster, United Kingdom
Reviewed 1 week ago

We stayed at the Holiday Inn for one night and parked the car for five days, it is fair to preempt this rather critical review by saying that we were influenced in our choice by the four star rating that this property enjoys and had hoped for a little luxury of which there were few signs. Outwardly the appearance of...

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Helpful?
Thank CodfordWanderer
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I am sorry to read the issues you had from your overnight stay, please contact me direct on admin@higatwickairport.com to discuss this further Regards Jackie

United Kingdom
Reviewed 2 weeks ago

We bought a reasonably priced car parking/overnight stay package and stayed one night at the end of February. The hotel is rather characterless but efficient. Our room was large, functional and clean. We had a curry at the bar which was very tasty and the service was good but the drinks were a tad overpriced. We left the hotel at...

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Helpful?
Thank GeorgieLouise
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was happy to read you had an efficient overnight stay and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

London, United Kingdom
Reviewed 2 weeks ago

We stayed here for one night before our flight to Lanzarote. The car park was very full on arrival but we did manage to find a space. Check in was easy enough and we found our rooms pleasantly large. We ate in the restaurant that evening which was not bad but not brilliant, I had the fish and chips and...

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1Thank imustbemadme
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was glad you enjoyed your overnight stay before flying off for your holidays, and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

London, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here for a night on 9th March 2017. Admittedly the outside is not as impressive as Holiday Inn but inside more than makes up for this. The customer service is one of the best I received and I have stayed at numerous hotels around the world. The rooms are of good size and has your normal hotel accessories. Only...

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1Thank joecool1973
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was happy to read you found the hotel to have great customer service and enjoyed the restaurant and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Southampton
Reviewed 3 weeks ago via mobile

Lovely stay on business, food in restaurant was lovely and good selection and reasonably. Rooms were good size clean and of standard of a budget hotel. Beware the £20 overnight car park charge. No complaints would be happy to return thank you

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Thank wooffa
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was glad to read you had a lovely stay and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Reviewed 3 weeks ago via mobile

Good location, easy to get to. Stayed here number of times. Always clean rooms, fresh towels. Very friendly staff and always very helpful which doesn't happen very often now days. If you looking for a one night stay before you travel or staying for a business it is perfect. Breakfast selection is also very good.

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Helpful?
Thank lukkasz83
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was glad to read you found the hotel clean and the staff very helpful and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Cambridge, United Kingdom
Reviewed 3 weeks ago

nice cheap hotel the night before you fly. Food is good, bar is good. You can park your car there when you are on holiday and they will look after it. This hotel is not the hotel you go to for a luxury week away. Yet this hotel is very near the airport. And offers a minibus every 5 mins...

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1Thank cprice435
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was happy to read you found both the food and bar great and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Reviewed 3 weeks ago

The rooms are clean and neat, the service great. However, there is not much to do, so I would only book this hotel for one or two nights if I was transiting through England. In short a well equipped airport hotel with tea, coffee making facilities in the room. Also, they have a board to check your flights and a...

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2Thank Ramboclockdoc
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was glad to read that you found a good hotel in a good location and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Gatwick Airport combines an excellent range of facilities and services for both the business and leisure travellers, including High Speed Internet Access, Conference and Banqueting facilities (for up to 120 delegates). Why not book Park, Stay and Go next time you fly from Gatwick. Click here.The Holiday Inn Gatwick Airport offers Exclusive Airport Parking / Long term parking packages with accommodation known as Park, Stay and Go packages. The Holiday Inn Gatwick Airport is ideally located at Jct 9a of the M23 and with easy links to the M25, A23 and A217, as well as being only half a mile from Gatwick Airport (with a shuttle bus running 24 hours everyday) and close to Manor Royal Industrial Estate. London is easily accessible from the Holiday Inn Gatwick Airport via the Gatwick Express to London Victoria leaving every 30 minutes. The Holiday Inn Gatwick Airport is an ideal choice if you are looking to stay in an Airport Hotel or looking for a hotel in one of the surrounding areas, for example, in Brighton, Surrey or even a London.Kids Eat & Stay Free**Terms and Conditions apply ... more   less 

Additional Information about Holiday Inn London-Gatwick Airport

Address: Povey Cross Road, Horley RH6 0BA, England
Region: United Kingdom > England > Surrey > Horley
Price Range: $102 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London-Gatwick Airport 3*
Number of rooms: 216
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Also Known As:
Holiday Inn Gatwick Airport Hotel Horley
Gatwick Airport Holiday Inn
Holiday Inn Horley
Horley Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London-Gatwick Airport staff and other travellers.
23 questions
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East Midlands
1 month ago
Wales
over a year ago
East Midlands
1 month ago
Bicester, United Kingdom

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Questions? Get answers from Holiday Inn London-Gatwick Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are non smoking”
 of 5 bubbles HorrieH, 25 Mar 2017 | Read review
“Use a different hotel”
 of 5 bubbles D6001MVinfo, 25 Mar 2017 | Read review
“Try a room at the far end of the corridor to minimise noise”
 of 5 bubbles IanTheTraveller, 24 Mar 2017 | Read review
“Probably avoid the front of the hotel if a light sleeper as the shuttle can be heard, although not very noisy”
 of 5 bubbles KenT783, 21 Mar 2017 | Read review
“Cheap cheap budgie parking”
 of 5 bubbles majawaan, 19 Mar 2017 | Read review
5 of 5