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Holiday Inn London-Gatwick Airport

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Holiday Inn London-Gatwick Airport
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1,759 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn London-Gatwick Airport
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Showing 1,703: English reviews
W Yorkshire
Reviewed 20 July 2015

I stayed here last night, like the majority of people using the park and stay option. The room is ok, but the bathroom was definitely in the "need renovating " period of existence. The bar food was ok, the wine ok. What can I say, its a chain holiday inn that serves a purpose.

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Helpful?
Thank ZX6RRick
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear ZX6RRick Thank you for your review following your recent stay with us and for your positive comments regarding your room and the bar food & wine. I will take your comments up with our Operations Manager. I do hope you were not too disappointed with your stay and we can look forward to welcoming you back again in the...

Exeter, United Kingdom
Reviewed 18 July 2015

Chose this hotel as it's very close to the Gstwick Airport terminals (10-15 min shuttle ride which run regular and often and cost £6 return) as I had a flight very early the following morning. Went for the stay, park and fly option with a night in the hotel and 5 days car parking for less than £100. Overall the...

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Helpful?
2Thank Mark C
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Mark C Thank you for your review of the Holiday Inn London-Gatwick Airport following your recent stay with us and for your positive comments regarding our staff and the Hotel. We are delighted you enjoyed your stay. We do hope you will choose to stay with us again in the future and we can look forward to welcoming you...

Manchester UK
Reviewed 17 July 2015

Firstly, this hotel is not on Povey Cross Road.... well on saying that the back entrance is. So all us Sat Nav lovers will end up in some nice country lanes along side the runway looking for the customary green H of the Holiday Inn. If you get to the Longbridge Roundabout which is the A23, take the turn for...

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Helpful?
3Thank Andrew H
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear ajhaeh Thank you for taking the time to write your review of the Holiday Inn London-Gatwick Airport following your recent stay with us and for your positive comments regarding your stay, our shuttle bus service and our staff. I would like to take this opportunity to apologise for the problems you had finding the hotel. I will take your...

Kent, United Kingdom
Reviewed 16 July 2015

I had reason to stay over at Gatwick so as to catch a early morning flight, when searching for hotels on site and utilising the IHG website I was given the choice of Holiday Inn, unknown to me it was not directly on site, you needed to get a bus (Pay for ticket) as the hotel was situated between both...

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Helpful?
Thank Malcolm D
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Malcom D Thank you for taking the time to write your review of the Holiday Inn London-Gatwick Airport following your recent stay with us and for your positive comments regarding our Reception staff. I would like to take this opportunity to sincerely apologise for the time it took to get your meal you ordered. I will be passing your...

Reviewed 14 July 2015 via mobile

Room was fine. Checking in was quick. Food was expensive. £9. For a sand which £15. For a burger. Parked the car for a week whilst we went on holiday. Good service. Transfer to and from airport reliable and as expected.

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Helpful?
Thank Karen B
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Karen B Thank you for your review following your recent stay with us and for your positive comments regarding your stay. I would like to take this opportunity to assure you that our prices are in line with the local airport market. I do hope this does not deter you from booking to stay with us again in the...

West Sussex, United Kingdom
Reviewed 14 July 2015

We attended a private function the night before so decided to stay as it fell on my partners birthday, BIGGEST DISSAPPOINTMENT was car parking, all the guests were given a code to get out of car park for free, after we had paid £10 to park for the extra 8hrs overnight stay we were given the same code so we...

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Helpful?
Thank LittlemissLL
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear LittlemissLL Thank you for taking the time to write your review of the Holiday Inn London-Gatwick Airport and for you positive comments regarding the function you attended and your stay. I was very sorry to read that you were unhappy about the overnight parking charge. I would like the opportunity to discuss this further with you, please could you...

Richmond, United Kingdom
Reviewed 13 July 2015

Stayed here in a twin room with my son ahead of a flight from Gatwick the following day. Plenty of on site parking and although you can't walk to the airport from the hotel, there is a shuttle bus (for a small charge) that runs regularly to the terminal. Room was small, but sufficient for one night. Evening meal and...

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Helpful?
1Thank millsonhols
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear millsonhols Thank you for your review following your recent stay here with your son and for your positive comments regarding our Restaurant. We are delighted you enjoyed your stay. We look forward to welcoming you back again in the near future. Kind regards Catherine James

Sydney
Reviewed 12 July 2015 via mobile

The Holiday Inn Gatwick Airport is a five min drive from the south terminal, and 12 min drive from the north terminal. A shuttle bus is advertised to drop you at the airport, but this is not run by the hotel and costs £3 pp, each way - you pay at reception. If you drive, parking is not free for...

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Helpful?
Thank Nina2263
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Nina2263 Thank you for taking the time to write your review of the Holiday Inn London-Gatwick Airport and for your positive comments regarding the hotel and our Reception times. I would like to apologise for any problems you encountered in the bar and restaurant. I will take your valuable comments up with our Restaurant and Bar Manager. I do...

London, England
Reviewed 11 July 2015

Stayed here for a few hours with a friend whom I met for a quick lunch and drinks after a long flight. The food was quite mediocre and functional. The room was ok for a quick shower and change of clothes. Nothing to write home about. OK for an airport hotel.

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Helpful?
Thank Petisha
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Petisha Thank you for taking the time to write your review of the Holiday Inn London-Gatwick following your recent stay with us. I was sorry to read you found the food quite mediocre. If you would like to discuss this further, please feel free to contact me directly at the hotel at a time convenient to you. I would...

London, United Kingdom
Reviewed 10 July 2015

This place is ok if you are prepared to keep your expectations to a reasonable level considering this is an airport hotel. Reasonably clean. Nothing glamorous. The restaurant was undergoing a systems upgrade (or so I was told) which resulted in orders being all over the place. They were genuinely apologetic about it though and did offer my wife and...

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Helpful?
Thank sam-zk
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear sam-zk Thank you for your review of the Holiday Inn London-Gatwick Airport. I would like to sincerely apologise for the problems our system upgrade caused during your stay. We did try very hard not to let it affect our guests. I will take your valuable comments up with our Restaurant Manager. I do hope this does not deter you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Gatwick Airport combines an excellent range of facilities and services for both the business and leisure travellers, including High Speed Internet Access, Conference and Banqueting facilities (for up to 120 delegates). Why not book Park, Stay and Go next time you fly from Gatwick. Click here.The Holiday Inn Gatwick Airport offers Exclusive Airport Parking / Long term parking packages with accommodation known as Park, Stay and Go packages. The Holiday Inn Gatwick Airport is ideally located at Jct 9a of the M23 and with easy links to the M25, A23 and A217, as well as being only half a mile from Gatwick Airport (with a shuttle bus running 24 hours everyday) and close to Manor Royal Industrial Estate. London is easily accessible from the Holiday Inn Gatwick Airport via the Gatwick Express to London Victoria leaving every 30 minutes. The Holiday Inn Gatwick Airport is an ideal choice if you are looking to stay in an Airport Hotel or looking for a hotel in one of the surrounding areas, for example, in Brighton, Surrey or even a London.Kids Eat & Stay Free**Terms and Conditions apply ... more   less 

Additional Information about Holiday Inn London-Gatwick Airport

Address: Povey Cross Road, Horley RH6 0BA, England
Region: United Kingdom > England > Surrey > Horley
Price Range: $81 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London-Gatwick Airport 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
Holiday Inn Gatwick Airport Hotel Horley
Gatwick Airport Holiday Inn
Holiday Inn Horley
Horley Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London-Gatwick Airport staff and other travellers.
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Wales
over a year ago
London, United Kingdom
1 month ago
Worcester, United Kingdom

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Questions? Get answers from Holiday Inn London-Gatwick Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“close to Gatwick Airport but not noisy. Food mediocre for the cost”
 of 5 bubbles T4844UMsueb, 17 Jan 2017 | Read review
“The hotel hopper bus that serves hotels drops you off at a bus stop which is a long way from North Terminal!!”
 of 5 bubbles DocB_12, 9 Jan 2017 | Read review
“Go to another hotel in case they have ballsed up your booking.”
 of 5 bubbles S5717OYpeterd, 9 Jan 2017 | Read review
“Book as early in a dance as possible to get good deals”
 of 5 bubbles 743SusanB, 6 Jan 2017 | Read review
“High floor”
 of 5 bubbles 752dnd, 15 Dec 2016 | Read review
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