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Airport Inn Gatwick

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Airport Inn Gatwick
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1,072 Reviews from our TripAdvisor Community

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Showing 1,019: English reviews
Cardiff, United Kingdom
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed yesterday NEW

Staff friendly, pleasant bar area nicely furbished, ate in restaurant, not very good, bar food looked much better. Comfy bed, had to vacate early so no breakfast, transfer from hotel to airport easy and took 3mins. Would stay again if flying from Gatwick. Value for money.

Helpful?
Thank Carol C
Washington DC, District of Columbia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 days ago NEW

I stayed here last night when returning from a late flight and I will certainly be staying here again if the need arises. The price was very reasonable and includes secured wifi. There are regular shuttle buses to the airport for a reasonable charge (£3 each way). The rooms are not big but they have good facilities in the room... More 

Helpful?
1 Thank Anthony A
Nottingham, England, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

Not bad would stay again overnight we had a lovely meal didn't get to eat breakfast had an early start staff were very welcoming pick up bus at stop 9 there is parking also at the hotel .Room clean had TV tea/coffee facilities

Helpful?
1 Thank Kim C
wales
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 days ago NEW via mobile

Stayed for the night after flight had to pay extra for parking and in the morning no hot water for a shower. We had booked it from Italy as our flight was in late used a search engine price also didn't mention VAT had to be added

Helpful?
Thank cararob
Solihull, United Kingdom
1 review
Reviewed 1 week ago via mobile

Room was very standard (as you expect with price) although a clean shower seems a reasonable thing to ask for?! Bar staff were extremely rude and muttered at you when asked a question. Considering there are plenty of nearby hotels, you would think they would make an effort to stand out from the rest in order to guarantee repeat custom.... More 

Helpful?
Thank JackBocock
norfolk england
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 1 week ago

Nice hotel for a one night stay and three nights parking. Room was good and well equipped for what we needed. Had drinks in the bar which is pleasant and there was also a restaurant. Bus for the airport stops right outside and takes about five mins and costs £3.Staff all very pleasant, would stay again.

Helpful?
1 Thank avispa
Jack C, Manager at Airport Inn Gatwick, responded to this review

Dear avispa Thank you for taking time to review your recent stay at the Airport Inn Gatwick. I am happy to read everything was to your liking. I will share you comments with my team. We are looking forward to welcome you to our hotel again. Kind regards More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

If your looking for a reasonably priced hotel near the airport you could definitely do worse. From Gatwick south you wait at bus stop 9, I waited about 10 minutes and there are shelters to stand in. The bus is £3 per person or there is parking at the hotel. I felt breakfast was a bit expensive for me especially... More 

Helpful?
1 Thank mazmoz1971
Jack C, Manager at Airport Inn Gatwick, responded to this review

Dear mazmoz1971 Thank you for taking time to review your recent stay at the Airport Inn Gatwick. I am happy to read everything was to your liking. I will share you comments with my team. We are looking forward to welcome you to our hotel again. Kind regards More 

Berkshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago via mobile

The hotel is in an ideal location for a quick stopover for one night......and is cheap. My only criticism was the restaurant. All be it we took the special deal as suggested by the Receptionist as we only wanted a quick meal, £30 for two courses and a glass of wine each........ the standard was appalling. It rates as one... More 

Helpful?
Thank Segal01
London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

Very small room which was not helped by a single bed being in the room which was not needed. We had trouble getting our 2cases and hand luggage through the door. Clean comfortable bed. Decor very tatty. Limited toiletries and coffee, mi!k etc.

Helpful?
Thank Zeejay46
WEST MIDLANDS
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 week ago

These people at airport hotel are the most deceitful you could meet we paid for carparking and one nights at hotel through fhr and paid £126 we was supposed to take car next morning to long stay car park when we get to the hotel we was told no you don't have to move car as we had paid to... More 

Helpful?
Thank BRUMMIESWestMidlands

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located less than a mile from Gatwick Airport and train station, the hotel has had a complete refurbishment and transformation in 2006 and in 2013 the public area was refurbished. Offering 125 non-smoking, air-conditioned bedrooms, all with wireless internet access. The hotel also benefits from having a new range of family bedrooms sleeping between two and seven guests. A shuttle service to the airport is available 24-hours. ... more   less 

Additional Information about Airport Inn Gatwick

Address: Longbridge Roundabout | Gatwick, Horley RH6 0AB, England (Formerly Gatwick Moat House)
Region: United Kingdom > England > Surrey > Horley
Price Range: $67 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Inn Gatwick 3*
Number of rooms: 125
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Also Known As:
Best Western Gatwick Moat House Hotel Horley
Best Western Horley
Horley Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Airport Inn Gatwick staff and other travellers.
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Questions? Get answers from Airport Inn Gatwick staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't use I would not use again”
 of 5 bubbles BRUMMIESWestMidlands, 22 Nov 2016 | Read review
“Ask for room facing the back, away from shuttle loading and Airport flight path”
 of 5 bubbles paulmG5942WT, 31 Oct 2016 | Read review
“Just make sure the windows are closed properly.”
 of 5 bubbles Jackhawk4, 19 Oct 2016 | Read review
“Choose a different hotel”
 of 5 bubbles ThepudsMA, 16 Oct 2016 | Read review
“Great Value for money”
 of 5 bubbles mirglip, 19 Sep 2016 | Read review
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