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Airport Inn Gatwick

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Airport Inn Gatwick
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1,102 Reviews from our TripAdvisor Community

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Showing 1,046: English reviews
Reviewed yesterday NEWvia mobile

We arrived late, 21.15hrs. Check in was basic with no pleasantries. We were told that the restaurant was on the first floor & that was it. Having taken our luggage to our room & quickly freshened up we went to get something to eat only to be told that the kitchen was closed. We were told to go to the...

Thank matty53
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 4 days ago NEWvia mobile

This hotel is average and it is because the rooms are basic and kept to a good standard but the beds aren't best but could be more comfortable. The onsite resturant is pretty average too as the food is quite basic but layout is good so overall I would only suggest it is purely ideal for a rest stop for...

1Thank A TripAdvisor Member
Reviewed 4 days ago NEW

We had a early morning flight back to Canada and had just arrived from Paris so it made sense to stay near the airport. The hotel and the room were both fairly dated but in good shape. The room was quite spacious and even though it was just hubby and me, we had a bed plus bunk beds (could have...

1Thank Canada-Malibu-Barbie
Newhaven, United Kingdom
Reviewed 5 days ago NEW

I chose this because it has the car park attached and because I could park for two weeks and stay there for 1 night on way home. Staff lovely. Very helpful when car battery flat. Rooms bit dated but had a bath and shower,flat screen telly.comfy bed,reliable wi fi,tea and coffee making facilities. What more could you possibly want. The...

1Thank melanielynn54
Reviewed 1 week ago

We stayed at this hotel when we flew out if gatwick airport on our holiday and on return ,before returning to Manchester. Our first stay it was just for the night so really didn't see or do much .n but I can't fault the check in .staff very helpful .The only thing I can complain about is the price of...

1Thank loopytraveller
Thurrock, Essex
Reviewed 1 week ago

Considering we were flying at 6am on New Years Day we found a nights stay with a weeks parking for £79 at this hotel. For the price I knew were were not getting a suite at the Hilton but for what we paid it was ok. The room was dated by habitable and the beds reasonably comfortable. Though, very oddly,...

1Thank SpencerSCarter
Birchington, United Kingdom
Reviewed 2 weeks ago

Another excellent stay and great value for parking at the hotel whilst away with regular £3 shuttle buses to the airport. Good comfortable room and great food. This was our third stay. Definitely will use again.

1Thank theoloyla
St Davids, United Kingdom
Reviewed 3 weeks ago

The only good thing about this hotel (and it's not a small thing) is that the staff are lovely. The rest of it, food, rooms, smell are all awful! The first room I was shown was cluttered with an extra pull out bed (booked single occupancy) so I could barely move around and stank of fried food. It was also...

1Thank Clare B
East Knoyle, United Kingdom
Reviewed 3 weeks ago

We stayed here one night before flying to Sweden but parked our car for five nights. You leave your car in the underground car park and it stays put, which is reassuring as many other hotels move your car off site. You are given a sticker to put on the screen to indicate the length the car will stay and...

1Thank Maria S
Reviewed 3 weeks ago via mobile

For a hotel that caters to many pleasure and business travellers this place could do much better. First of all they claim to have wifi. Then they say it's only in the mezzanine bar, then I'm told it is one are of the bar only. Finally I'm told it's only down at reception at a small seating area where the...

Thank Diana C

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located less than a mile from Gatwick Airport and train station, the hotel has had a complete refurbishment and transformation in 2006 and in 2013 the public area was refurbished. Offering 125 non-smoking, air-conditioned bedrooms, all with wireless internet access. The hotel also benefits from having a new range of family bedrooms sleeping between two and seven guests. A shuttle service to the airport is available 24-hours. ... more   less 

Additional Information about Airport Inn Gatwick

Address: Longbridge Roundabout | Gatwick, Horley RH6 0AB, England (Formerly Gatwick Moat House)
Region: United Kingdom > England > Surrey > Horley
Price Range: $67 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Inn Gatwick 3*
Number of rooms: 125
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Also Known As:
Best Western Gatwick Moat House Hotel Horley
Best Western Horley
Horley Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Airport Inn Gatwick staff and other travellers.
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Questions? Get answers from Airport Inn Gatwick staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book your evening meal in advance the hotel reception offer better deals”
 of 5 bubbles theoloyla, 4 Jan 2017 | Read review
“I asked to be moved to the top floor which was cooler and less smelly!”
 of 5 bubbles ClareB377, 1 Jan 2017 | Read review
“End of corridor rooms are quieter.”
 of 5 bubbles yassoocopella, 21 Dec 2016 | Read review
“We had a room overlooking the roundabout and slept fine - double glazed.”
 of 5 bubbles Sandrathom, 12 Dec 2016 | Read review
“Don't use I would not use again”
 of 5 bubbles BRUMMIESWestMidlands, 22 Nov 2016 | Read review
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