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BEST WESTERN Gatwick Skylane Hotel

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BEST WESTERN Gatwick Skylane Hotel
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932 Reviews from our TripAdvisor Community

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Showing 916: English reviews
Worksop, United Kingdom
Reviewed 2 weeks ago

we booked this hotel as it appeared good value compared to others, But after a nights stay over Christmas prior to a few days abroad we found that you get what you paid for, we arrived to a room with the windows wide open, virtually no heating ,power kept tripping, poor service in the restaurant, had to change rooms at...

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Thank nealp2017
Canterbury, United Kingdom
Reviewed 2 weeks ago

Our experience started with there being no one at the desk when we wanted to check in. There was no way of alerting anyone, and there was no one at the bar when my boyfriend went to look. We were in a hurry to get checked in and leave again so were feeling impatient. I decided to call the hotel...

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Thank KiwiPieGreen
Reviewed 2 weeks ago

Reception and Staff: They're ok when they are there! When we first arrived at about 6pm, there was no one available at the desk. We were left waiting for 5 minutes before I decided to check the bar - no one there either - my partner thought "I'll call them", the desk phone rang (and of course no one was...

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Thank Sam J
Tamworth, United Kingdom
Reviewed 2 weeks ago

We stayed one night, prior to a week in Spain. The check in, once a member of staff appeared was simple, straightforward. Dinner very basic - dining area lacked atmosphere. Car parking very acceptable - only problem was we where kept waiting at Gatwick Airport for over half an hour for collection to return to the hotel. Car parking is...

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Thank Geoff T
Leicester, United Kingdom
Reviewed 2 weeks ago

ignorant and rude. kept waiting for no reason at all apart from him being a totally obnoxious man. tried to get some information on the phone which would have a simple yes or no answer told 'hold on' could hear him chatting in the background and laughing put the phone down in the end after waiting for 11 minutes. never...

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Thank annademarco
Westbury, United Kingdom
Reviewed 2 weeks ago

Booked this overnight and parking prior to flying to Cyprus for a Christmas Break. Had read some of the reviews and was a little put off by some of the comments. Upon arrival we were met by very friendly staff and checked in very efficiently, we paid for our transfer and went off to ur room. Thinking back to some...

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Thank Nick W
Las Vegas, Nevada
Reviewed 2 weeks ago

I stayed one night in this hotel and found it very cozy. The hotel offers a shuttle service to and from the airport for a small fee, and it drops you off at the main terminals. There is also a restaurant on site but I did not utilize it. The room was clean, comfortable, and quiet. I booked a room...

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Thank Sarahwhitewolf
London
Reviewed 2 weeks ago

I have stayed here a number of times before trips to the airport, the hotel is reasonably priced and the staff friendly (a special mention to the shuttle bus driver) The hotel seems to have had a bit of a face lift and is no longer a Days Inn. I can't really fault it, the only comment is that you...

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1Thank 7Mike7
Reviewed 3 weeks ago via mobile

We arrived on Christmas day and checked in with no issues. We were sent to the bar for food order where we were met by a grumpy man who was very rude. He asked us what food we wanted without even offering us the menu. We declined food as it was expensive. Room was lovely. Beds very comfortable but we...

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Thank Kersty P
Pembrokeshire
Reviewed 3 weeks ago via mobile

This hotel was basic but very clean. Check in was poor almost farcical. On arrival we were asked to wait 1 minute then left 5 minutes, this was repeated 3 times? the manager was behind the desk using a calculator??there were no other people in reception during the entire wait. It was all very odd. When we were asked to...

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1Thank WilfsMum1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
The BEST WESTERN Gatwick Skylane Hotel, the shortest of short-hauls away from London Gatwick Airport, is ideal for overnight stays en route to foreign destinations and just the ticket for short breaks close to London too. The hotel is as affordable as it is affable, combining great value with friendly service and warm Best Western personality. And as you would expect from a conveniently located London Gatwick Airport hotel, we offer parking and transfers to make your journeys a joy. Situated in the south east of England, the BEST WESTERN Gatwick Skylane Hotel also puts you within touching distance of Central London, with a 45 minute train ride making departures to London Gatwick Airport equally hassle free. From our bar to our breakout areas and our restaurant to our rooms, the hotel has everything you might need for functions, conferences, meetings, weddings, private parties and great nights sleeps! ... more   less 

Additional Information about BEST WESTERN Gatwick Skylane Hotel

Address: 34 Bonehurst Road, Horley RH6 8QG, England
Region: United Kingdom > England > Surrey > Horley
Price Range: $62 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Gatwick Skylane Hotel 3*
Number of rooms: 74
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Gatwick Skylane Hotel staff and other travellers.
2 questions
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Middlesbrough, United Kingdom

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Questions? Get answers from BEST WESTERN Gatwick Skylane Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are noisey, and facilities poor.”
 of 5 bubbles sheilakroath, 22 Oct 2016 | Read review
“Not quiet very noisy rooms”
 of 5 bubbles loudenley67, 19 Oct 2016 | Read review
“don't go for room 56/57!”
 of 5 bubbles NigelT956, 18 Oct 2016 | Read review
“this hotel does a transport shuttle to the airport for £5 a person returned.”
 of 5 bubbles kevmarks07, 11 Oct 2016 | Read review
“Double rooms are only suitable for single occupancy.”
 of 5 bubbles deec492, 16 Sep 2016 | Read review
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