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Heritage Park Hotel

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Coedcae Road Trehafod, Pontypridd CF37 2NP Wales
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US$123
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Traveller (24)
Room & Suite (20)
Dining (9)

About

#3 of 3 hotels in Pontypridd
Location
Cleanliness
Service
Value
Travellers' Choice
Located just outside of Cardiff at the start of the Rhondda Valleys, Heritage Park Hotel is a modern and recently refurbished hotel with excellent transport links to Cardiff city centre and Swansea. All of our rooms have been designed with your ultimate comfort in mind and range from our Classic King to our luxurious Executive Suite. Our Loft Restaurant serves high quality food all day, from breakfast, through to lunch and dinner. We also have a 24-hour bar on site complete with a comfortable lounge to relax in with some drinks or bar snacks. All of our guests benefit from free WiFi throughout the hotel, free onsite parking and access to our Pulse Gym & Leisure Club.
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Full view
Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Newspaper
Non-smoking hotel
Public wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Meeting rooms
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Laundry service
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Room features
Desk
Room service
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
73Reviews2Q+A5Room tips
Traveller rating
  • 45
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  • 5
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Popular mentions
Nick H wrote a review Dec. 2020
1 contribution
STUNNING!! I cant tell you how relaxing and welcoming the staff and hotel is. We stayed in the executive suite and there are no words to describe how stunning, modern and relaxing it really is. I cant Express enough how professional and kind Jamie the manager and all the staff are. Jamie in particular made the stay feel very special. The Loft restaurant again has such a nice atmosphere and the food was perfectly cooked and very tasty including the breakfast. The whole stay and experience was second to none and I cant recommend it enough. I just want to say a massive thank you to all staff and a very big thank you to Jamie. We will definitely be seeing you again very soon.
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Date of stay: December 2020Trip type: Travelled as a couple
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Alan O wrote a review Dec. 2020
Wrexham, United Kingdom30 contributions3 helpful votes
+1
I have just spent two lovely nights here. It was easy to find and access from the main roads and plenty of parking. Room was great, food delicious and staff friendly and helpful. A+ will come again...
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Date of stay: December 2020Trip type: Travelled solo
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sophdarby wrote a review Dec. 2020
8 contributions7 helpful votes
I am absolutely outraged by the service I have received from this disgusting hotel this evening. A friend and I booked a room unaware that two people from different households cannot share the same room. As we arrived at the reception, we were asked by JAMIE to show ID and he explained you cannot stay in a room if you were from different households, but he said on the occasion he will let us off. Nothing was explained to us, no rules, no leaflet, just given a key to the room. As two of our other friends were staying at the hotel too, we had them come in to our room to join us. We then had a knock on the door from JAMIE, to say we had broken the rules. I kindly tried to reason with him, and said the girls will go back to their room. He abrupt responded with ‘NO! Pack your stuff and leave!’ I was completely mortified, in disbelief! We had been in our room for 10 minutes! He forced us to pack, we had no option as he said he was going to ring the police! I then said to Jamie I would be writing a complaint, which he replied to ‘PROVE IT!’ He also went on to say ‘who will they believe? Me or you?’ At this point I am in utter shock. How is this manager in charge of this place, with no one else around? I am disgusted as this hotel used to be lovely, and I have visited many times! I then asked Jamie for a refund to which he replied no! After all of this, Jamie then rang up my friend, one of the two girls that broke the rules and come into our room, and offered them a free nights stay! What sort of unprofessionalism is this?!? I have never met a more disgusting human being in my life! I will never be staying here again. Especially as the covid-19 virus isn’t taken seriously as Jamie didn’t even have a mask on! DISGUSTING!
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Date of stay: December 2020Trip type: Travelled with friends
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Carmen C wrote a review Nov. 2020
Devon, United Kingdom3 contributions
Came for a meal and then saw the cocktail menu! Can’t express how good these were. Honestly tastes really good and the staff are so lovely. Will definitely be coming back to try more 😊 Cannot recommend this place enough.
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Date of stay: November 2020Trip type: Travelled with friends
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Traveler672513 wrote a review Oct. 2020
15 contributions
I rate this place 5* amazing friendly staff, the food was to dye for. I definitely recommend the fillet steak, it was cooked to perfection. Rooms are clean and we thoroughly enjoyed our stay. Definitely going back.
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Date of stay: October 2020Trip type: Travelled as a couple
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Response from Heritage Park Hotel, Marketing at Heritage Park Hotel
Responded Oct. 23, 2020
Hello Traveler672513 Thank you for taking the time to leave us such wonderful feedback. We really appreciate your review and it means a lot to us. We're so glad you enjoyed your stay and particularly our fillet steak! We hope to welcome you back again very soon! Kind Regards HPH Team
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PRICE RANGE
US$75 - US$130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heritage park pontypridd
LOCATION
United KingdomWalesSouthern WalesRhondda Cynon TaffPontypridd
NUMBER OF ROOMS
43
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Frequently Asked Questions about Heritage Park Hotel
Which popular attractions are close to Heritage Park Hotel?
Nearby attractions include Taff Valley Quad Bike & Activity Centre (7.6 km), The Royal Mint Experience (6.2 km), and Lido Ponty (3.7 km).
What are some of the property amenities at Heritage Park Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at Heritage Park Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Heritage Park Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Heritage Park Hotel?
Conveniently located restaurants include Trattoria, The Cinnamon Tree, and Mr Creemy.
Are there opportunities to exercise at Heritage Park Hotel?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does Heritage Park Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Heritage Park Hotel?
Many travellers enjoy visiting Rhondda Heritage Park, The Welsh Mining Experience (0.3 km) and Llantrisant Guild Hall (7.6 km).
Is Heritage Park Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.