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Mercure Telford Madeley Court Hotel

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Mercure Telford Madeley Court Hotel
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960 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Telford Madeley Court Hotel
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Showing 951: English reviews
Worcester, United Kingdom
Reviewed 2 weeks ago

My wife and I stayed here March 9th for a night, the staff were pleasant and polite. We both enjoyed our evening meals they were excellent, the serving staff were quick, and very efficient the food was piping hot and on hot plates, could not fault at all. We had an historic room which was clean and had a four...

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Helpful?
Thank 885huggybear
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for taking the time to review your recent stay with us at Madeley Court and I am pleased that it was such a positive experience. I appreciate your praise for the hotel and I hope we can welcome you back in the not too distant future. Regards, Anthony Meadows General Manager.

Greater London, United Kingdom
Reviewed 2 weeks ago via mobile

So very different from modern hotels ,set in beautiful grounds ,& at night time ,the dining room with log fire burning & candles lit everywhere ,comes into its own ,felt taken back to Tudor times !! the food couldn't fault ! loved the presentation on slate of the starters & to follow the lamb shank ,just fell away ,& the...

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Helpful?
Thank Gillywild
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Many thanks for your review and I am pleased that your stay at Madeley Court was such a positive experience. In particular, it is always great to hear that my team looked after you well. I hope that we can welcome you back to the hotel soon. Regards, Anthony Meadows General Manager.

Reviewed 2 weeks ago

Spent 2 nights at the end of February as a birthday treat for our son & partner. Location excellent for visiting Ironbridge and Blists Hill (can easily walk to the latter). We had 2 rooms which were very different - we were given a very basic room fitted for disabled. It was warm and comfortable, though no bath and not...

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Helpful?
Thank Ian R
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Many thanks for your review and I am pleased that, overall, you enjoyed your stay with us at Madeley Court. Furthermore, I am grateful for your constructive suggestions on where we may improve which have been discussed with my team. I do hope that we can the opportunity to welcome you back to the hotel. Regards, Anthony Meadows General Manager.

Reviewed 3 weeks ago via mobile

Came to celebrate 28th wedding anniversary-got upgraded to amazing lakeside suite complete with 4 post bed Delicious food in the priory restaurant Clean comfy bedroom with view of lake Within short distance of iron gorge museums and RAF Cosford air museum Couldn't ask for more many thanks

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Thank Robert M
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you so much for your high praise for Madeley Court and I am delighted that we left such a favourable impression on the occasion of your wedding anniversary. I appreciate greatly your kind words and I hope that we can welcome you back to Madeley Court in the not too distant future. Regards, Anthony Meadows General Manager.

Leicester, United Kingdom
Reviewed 4 weeks ago

We have been visiting this hotel for close on two years now and have found the service, housekeeping, food and comfort to be of a high standard.The reception team are friendly, welcoming, and professional as are all of the members of the team that you meet. What more can you ask for..

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Audnam
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for taking the time to review your latest stay with us at Madeley Court and I am pleased that my team looked after you so well. I do hope that we can continue to welcome you back to Madeley Court. Regards, Anthony Meadows General Manager.

Wolverhampton, United Kingdom
Reviewed 21 February 2017

Our second visit and wont be the last. We stay in hotels every 4-6 weeks and this is one of the best we have found for our requirements. The staff are so accommodating and always have a smile and nothing ever seems too much trouble, a special thank you to Sam and Kerry who both just went out of their...

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Helpful?
Thank sasmum
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you so much for your review following your second stay with us at Madeley Court. I appreciate greatly your high praise for the hotel and I am delighted that my team left such a positive impression, particularly Sam and Kerry. Again, many thanks, and I do hope we can welcome you back in the not too distant future. Regards,...

Worcester, United Kingdom
Reviewed 19 February 2017 via mobile

Booked four rooms for all of the family as we were attending a wedding nearby. Arrived at the hotel early about 11am and was slightly disappointed that we could not get at least one room to change into.....earliest was 2pm. The hotel is like going back in time to Oliver Cromwell and the Royalists. The history of the buildings is...

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Thank Alastair S
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Many thanks for taking the time to review Madeley Court following your recent stay at the hotel. I am pleased that it was such a positive experience and that my team looked after you well. I am grateful for your kind words and recommendation for Madeley Court and I hope that we can welcome you back in the not too...

somerset
Reviewed 18 February 2017

Stayed one night ,not good at all.complained about the first room, and was "upgraded"to a DELUXE EXEXCUTIVE ROOM.no better than the first one. Stains on the carpet,black mould in the bathroom, Couldn't alter the room temperature, so hot could hardly breathe Asked for more tea bags and milk, was given some,but you would of thought I was asking for Gold...

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Thank somersetdez
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Many thanks for your review and I am sorry that you were disappointed with your stay. I can advise that my Front of House Manager is reviewing your comments with her team in order to bring about improvement in service standards. Regards, Anthony Meadows General Manager.

Reviewed 17 February 2017

I had a most unpleasant experience in the madeley court hotel. When I arrived in the room, kit was freezing cold inside. I turned the heating on max, and turned on the additional electrical heating, but it took till the evening to get the room to an acceptable temperature. I had contacted the reception to let them know. They promised...

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Helpful?
Thank Vera M
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for your review and I am sorry for the issues with bedroom temperature and cleanliness. Please do be assured that your comments have been discussed with my team so that improvements are made. Regards, Anthony Meadows General Manager.

Leeds, United Kingdom
Reviewed 14 February 2017

Upon arrival, I was pleased to walk through the ground of an old country home, a truly delightful building in a really pleasant setting. After check in, I dropped my bag in my room and headed straight to the bar as I was meeting a colleague. When I returned to the room at around 1am, I was first greeted by...

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1Thank TNH1210
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for your review. Regards, Anthony Meadows General Manager.

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Mercure Telford Madeley Court Hotel is one of few hotels steeped in so much history. It offers the ambiance of a beautiful 16th-century manor house with parts of the hotel dating as far back as the 13th century, together with all the facilities you'd expect of a modern hotel. You can relax in the stunning conservatory bar overlooking the lake, take a walk around the walled gardens or just settle down in the library. The hotel can be easily reached from junction 4 of the M54 and is only 4 miles from Telford Railway Station. ... more   less 

Additional Information about Mercure Telford Madeley Court Hotel

Address: Castlefields Way, Madeley TF7 5DW, England
Region: United Kingdom > England > Shropshire > Madeley
Price Range: $93 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Telford Madeley Court Hotel 3*
Number of rooms: 47
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Also Known As:
Madeley Clarion
Clarion Madeley
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Telford Madeley Court Hotel staff and other travellers.
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Questions? Get answers from Mercure Telford Madeley Court Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room in the old part are accessed by a very uneven wooden spiral staircase so if unstable or go for the ground floor.”
 of 5 bubbles PeterB344, 26 Mar 2017 | Read review
“room 3 lakeside, overlooking the lake”
 of 5 bubbles 885huggybear, 13 Mar 2017 | Read review
“Need to ask for a bath.”
 of 5 bubbles I2097MNianr, 9 Mar 2017 | Read review
“let them know if you like old or new rooms”
 of 5 bubbles sasmum, 21 Feb 2017 | Read review
“The historic rooms are stunning.”
  • Gallery Bedroom
  • Gallery Bedroom
 of 5 bubbles nicfarley, 12 Feb 2017 | Read review
5 of 5