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Mercure Telford Madeley Court Hotel

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Traveller (428)
Room & Suite (85)
Dining (24)
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Overview
  • Excellent40%
  • Very good31%
  • Average15%
  • Poor7%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,116)
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371 - 375 of 1,105 reviews
Reviewed 30 September 2015

Our room overlooked the car park and the grounds, the view was not great but the room was larger than average with quirky beams and wooden floors. The access to the room was by way of a wooden spiral staircase so careful stepping was the...More

2  Thank sprbob
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded 2 October 2015

Many thanks for your review and I am delighted that you enjoyed your stay with us at Madeley Court. I appreciate your kind words and I hope that we can welcome you back soon. Regards, Anthony Meadows General Manager.

Reviewed 29 September 2015

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Review collected in partnership with Accorhotels.com
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded 2 October 2015

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Reviewed 27 September 2015

I arrived around 4:30pm and discovered at reception that they didn't have me down for a room, I produced my confirmation number from my companies travel provider. After many minutes of hunting around and flapping !! I was told the room had been cancelled and...More

1  Thank Ticker1962
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded 2 October 2015

Thank you for your review. I am aware that Karen, my Financial Controller, has been in contact with you this week to discuss. Regards, Anthony Meadows General Manager.

Reviewed 25 September 2015

Arrived at the hotel as I was attending a conference in Telford. It was early in the afternoon ann no-one bout. Eventually staff took my reservation and pointed me in the direction of the room. Along the corridor and up a flight of stairs to...More

1  Thank theresa64tegan
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded 2 October 2015

Thank you for your review and I apologise for the issues encountered. I am afraid that I am not in receipt of your feedback but I would welcome the opportunity to discuss directly with you. Please do not hesitate to contact me so that I...More

Reviewed 24 September 2015

Got Married here 4 years ago. So returned for another visit. The hotel has not changed in 4 years. Staff attentive, food amazing and another great stay in a beautiful room . Looking forward to returning again soon. Thank you again.

Thank 171Joanna
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded 2 October 2015

Thank you so much for your review and I am delighted that you enjoyed your Wedding Anniversary at Madeley Court. I hope that we can welcome you back in the not too distant future. Regards, Anthony Meadows General Manager.

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$63 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$63 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (428)
Room & Suite (85)
Dining (24)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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mylobirmingham
26 January 2018|
AnswerShow all 3 answers
Response from Nathan G | Reviewed this property |
Unfortunately we had our wedding at the hotel on the 10th February 2018. The day was ruined by the complete incompetence of the staff but more importantly the management. All the event staff are brand new and untrained the... More
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alhenryuk
17 September 2017|
AnswerShow all 3 answers
Response from Dinah52 | Reviewed this property |
We had a room in the main hotel. Our guests all had rooms in the annexe but don't know if they are interconnecting. I don't know what you need but they do have a family room
0
Votes
Verity G
27 February 2017|
AnswerShow all 6 answers
Response from DaphneWestMidlands | Reviewed this property |
I don't know I'm afraid sorry .
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Room Tips
"We had a standard room overlooking the lake which was large clean, quiet with a large bathroom. The room was..."
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"If there are no functions, rooms 42 and 43 are very convenient in a small annexe"
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"I can only speak for the room we were allocated (39) very comfortable, a short walk across the courtyard from..."
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"Happy to offer a free upgrade when available"
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