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14/05/2017 15/05/2017
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    BEST WESTERN Grand Hotel

    Swainson Street, Hartlepool TS24 8AA, England
    Save
    May 14
    May 15
    1 room, 2 adults, 0 children
    US$53
    US$53
    Traveller (17)
    Room & Suite (2)
    Dining (1)
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    Overview

    • Excellent38%
    • Very good29%
    • Average16%
    • Poor8%
    • Terrible6%
    Travellers talk about
    “sports bar” (23 reviews)
    “nice hotel” (19 reviews)
    “third floor” (10 reviews)
    Free Wifi
    Free Parking
    Restaurant
    Room Service
    Bar/Lounge
    3 Star Hotel
    All hotel details
    Premier Inn Hartlepool Marina Hotel
    753 reviews
    #1 of 9 hotels in Hartlepool
     
    Hardwicke Hall Manor Hotel
    459 reviews
    #3 of 9 hotels in Hartlepool
     
    Hillcarter Hotel
    125 reviews
    #6 of 9 hotels in Hartlepool
     
    Staincliffe Hotel
    226 reviews
    #8 of 9 hotels in Hartlepool
     
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    Rooms
    14 May15 May
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (454)
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    1 - 5 of 454 reviews

    Reviewed 5 days ago via mobile

    Stayed here on Friday 21st and Saturday 22nd April 2017. It's a beautiful grand hotel that's a little past it's hey-day with numerous signs of age etc but, in my opinion it adds to the character of the place. It's conveniently located such that it...More

    Thank BURNSKEANE
    Response from Hotel M, Public Relations Manager at BEST WESTERN Grand Hotel

    Dear BURNSKEANE, Thank you so much for leaving such a kind review. We are pleased you enjoyed your stay with us and felt that you received a great level of service. We hope that you will stay with us again if you are in the...More

    Reviewed 5 days ago

    had a lovely time, the staff very friendly, breakfast was cooked to order and lots of choice. the hotel is situated in the centre of hatlepool easy to get to attractions so no need to use the car to get around.

    Review collected in partnership with Best Western GB
    Thank petersV9971PT
    Response from Hotel M, Public Relations Manager at BEST WESTERN Grand Hotel

    Dear petersV9971PT, Thank you for leaving us such a kind review. We are pleased you enjoyed your stay and hope to see you again in the future. Best Regards, Hannah

    Reviewed 6 days ago via mobile

    Impressive building in good location though somewhat in need of a refurb. Room was large and comfortable, plumbing a bit dodgy. Staff very friendly, good breakfast, freshly cooked not in heated trays. Good value for price paid. We had no problems at all with noise,...More

    Thank CumbriaRiverBoat
    Response from Hotel M, Public Relations Manager at BEST WESTERN Grand Hotel

    Dear CumbriaRiverBoat, Thank you for taking the time to leave us a review, we value all customer feedback as it helps us to continue to improve upon the service we provide. Best regards, Hannah

    Reviewed 1 week ago

    We were celebrating 40 years of marriage at The Grand, and it lived up to its name in every way. We had 50 guests, and the feedback from all without exception was positive. The sit-down meal for our evening celebration was excellent, served in the...More

    Thank wellsie13
    Response from Hotel M, Public Relations Manager at BEST WESTERN Grand Hotel

    Dear wellsie13, Thank you for leaving us such a kind review. It was our pleasure to host your celebration dinner and we are so pleased we lived up to your expectations. Happy Anniversary and we hope you will stay with us again in the future....More

    Reviewed 2 weeks ago via mobile

    room was lovely very clean tidy very spacious, only down fall is the heating was on constantly which made ot un bareable so I put the fan on which was provided in the room and the noise of the fan kept waking me during the...More

    Thank kdbrown14
    Response from Hotel M, Public Relations Manager at BEST WESTERN Grand Hotel

    Dear kdbrown14, Thank you for taking the time to leave us a review, we rely upon customer feedback to ensure that we can improve upon the service we provide. We apologise for the oversight on check out and hope you will consider staying with us...More

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    Hillcarter Hotel
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    Staincliffe Hotel
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$55 - US$85 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (17)
    Room & Suite (2)
    Dining (1)
    Hotel & Grounds (12)
    Nearby
    Nearby Hotels
    Staincliffe Hotel
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    2.70 km away
     
    Travelodge Hartlepool Marina Hotel
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    .50 km away
     
    Hillcarter Hotel
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    .35 km away
     
    Premier Inn Hartlepool Marina Hotel
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    .86 km away
     
    Nearby Restaurants
    Mumbai Majestic Indian Dining
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    Mary Lambert's Cafe and Takeaway
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    .33 km away
    The Flagship Restaurant
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    .20 km away
    Pappa Caffs
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    Nearby Attractions
    HMS Trincomalee
    539 reviews
    .62 km away
    National Museum of the Royal Navy Hartlepool
    336 reviews
    .64 km away
    Museum of Hartlepool
    230 reviews
    .65 km away
    Hartlepool Quay
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    .65 km away
    Questions & Answers
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    Room Tips
    "3rd floor at the back, but all have some noise issues"
    Read review
    "Just book a standard as chances are you will get a large room anyway"
    Read review
    "Ask for a room on a higher floor if you prefer the quiet."
    Read review
    "Can't really comment on bedrooms/sleeping as we primarily used the Ballroom for a function."
    Read review