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Staincliffe Hotel

09/04/2017 10/04/2017
1 room 2 adults 0 children
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Staincliffe Hotel
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222 Reviews from our TripAdvisor Community

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Showing 220: English reviews
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Spennymoor, United Kingdom
Reviewed yesterday NEWvia mobile

No bar staff to be seen upon arrival, then charged £2.20 for this, poured out of a 2L bottle of diet coke!!!! Feel totally ripped off. We'll be skipping the food now if this is the service and the prices we're expected to accept .....

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Thank Denise A
Bo'ness, United Kingdom
Reviewed yesterday NEW

The staff are nice enough, the hotel itself is just garbage, you walk up the stairs to the rooms and then the smell of sewage hits you, the room was just awful, dreary decoration with just no attention to detail, bathroom very tired, shower did not work nor did the light. we booked an executive double so I would not...

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Thank 604johnnyboy
Reviewed 3 days ago NEWvia mobile

It's Friday night, mothering Sunday weekend, the kitchen is closed, they have no wine and i kid u not no crisps!!! Great planning there guys! Utter joke of a hotel, really don't waste your time. I have more to offer in my fridge

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Thank Nanette M
Brigg, United Kingdom
Reviewed 1 week ago

I stayed at this hotel over a long period whilst on business in the area. I saw the hotel deteriorate to the sorry state it is in now! The staff are absolutely fantastic for persevering under extremely difficult circumstances, however. Some have recently left due to these circumstances. This place is clearly crying out for major investment, if it has...

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1Thank ianbates775
hartlepool
Reviewed 1 week ago via mobile

Booked Sunday lunch, have been here many times, and three times for Christmas day lunch, but I have to say that the meal we had today was probably the worse Sunday Lunch we have had anywhere, Starters -garlic mushrooms or potato skins, choose the mushrooms, ,basically three mushroom chopped up and swimming in tepid greasy garlic butter, main course, I...

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Thank franklinHartlepool
Blyth, United Kingdom
Reviewed 2 weeks ago

If you are disabled do not go here they have disabled access in the main area only .I'm in a wheelchair and was constantly in the way even the staff complained at me and my hubby we ordered our meal it took so long my hubby was ready to ask if we had been forgotten Won't go back here again

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Thank Karen B
Reviewed 2 weeks ago

Very run down and dated, under staffed and in need of a full refurbishment. The bars all ran out of beer and wine by the end of the night. Food was well below average. Wouldn't want to visit again. Hope next years event is held somewhere else

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Thank Jill L
Bridgwater, United Kingdom
Reviewed 14 February 2017

This hotel is past its prime and is in need of renovation to the bedrooms but if you are in the area and need a very reasonably priced room for a night or two then its failings are worth putting up with. The staff very excellent and offered very good service, especially Sandra. She could not have done more to...

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Thank Rosemary T
Reviewed 12 February 2017 via mobile

Beers were flat, but well priced not expensive, coke was out of two litre Aldi bottles of pop tho could tell had the labels off. Not Coca Cola as on draft, the only draft was from the room was quite chilli.

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Thank Reidy1982
Birmingham, United Kingdom
Reviewed 28 January 2017

Booked an executive room with sea view, room was tiny very dated, tatty and not very clean.The bed had no mattress cover and you could feel the springs I reported this to reception but nothing was done about it so I had to request for a second duvet so that I could sleep on it.The shower was awful, really ruined...

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1Thank _shantellwillmott

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Grill Room
The Grill Room
Cuisines: American, Steakhouse
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Situated on the seafront with breathtaking views across the North East coastline the Staincliffe Hotel has 20 luxury boutique bedrooms. This Victorian hotel also boasts a fine dining restaurant, cocktail and champagne bar, public bar, Grill Room steak restaurant, Function Suite, the Grand Ballroom and private walled gardens. After undergoing a massive refurbishment programme during winter 2009/2010 the Staincliffe Hotel is without doubt one of the northeast's premier venues! ... more   less 

Additional Information about Staincliffe Hotel

Address: The Cliff, Hartlepool TS25 1AB, England
Region: United Kingdom > England > Durham > Hartlepool
Price Range: $64 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Staincliffe Hotel 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
Staincliffe Hotel Hartlepool, England, UK
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Questions & Answers

Here's what travellers have asked, with answers from Staincliffe Hotel staff and other travellers.
2 questions
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Questions? Get answers from Staincliffe Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont bother its just so very dreary”
  • Just no attention to detail, this is just so poor.
  • Charming
 of 5 bubbles 604johnnyboy, 26 Mar 2017 | Read review
“Go else where”
 of 5 bubbles karenbR741FS, 13 Mar 2017 | Read review
“A Sea View”
 of 5 bubbles rosemaryt346, 14 Feb 2017 | Read review
“nice wide staircase no lift or stair lift unless there is a lift away from reception didnt ask”
 of 5 bubbles Carolian55, 28 Nov 2016 | Read review
“Ask for an executive room, dont go standard”
  • Just no attention to detail, this is just so poor.
  • Charming
 of 5 bubbles 604johnnyboy, 4 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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