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Richmond Harbour Hotel & Spa

Dining (35)
360
Panoramas (21)
Overview
152-158 Richmond Hill, Richmond TW10 6RP England See on map
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
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Rooms
Feb. 3Feb. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (11)
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Traveller rating
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LanguageEnglish
3
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1 - 5 of 11 reviews
Reviewed today via mobile

The hotel looks quite elegant from the outside - white plaster and a certain boulevard chic. What I don’t understand is why they chose their interior designers. The place is decorated like a slightly addled grandmothers’ spare room. There are wooden dogs. There are peculiar...More

Date of stay: January 2019
Thank LSO1973
Reviewed yesterday

The room was nothing like what is shown on the site -the hotel is clearly still updating- there was paint falling off the bathroom ceiling and walls and none of the said robes to go to the spa. The spa is open to the public...More

Date of stay: January 2019
2  Thank Deborah T
Response from EvaMount, General Manager at Richmond Harbour Hotel & SpaResponded today

Dear Deborah T Please accept my apologies for the disappointing aspects of your stay. We would like the opportunity to address the issues mentioned; perhaps you could contact me directly. Kind regards Eva

Reviewed 2 days ago via mobile

My girlfriend and I received an over night stay here as a Christmas present and we were very impressed with our stay. The gentleman on reception was extremely polite and helpful and ensured our stay was enjoyable - we initially had problems parking but we...More

Date of stay: January 2019
Thank JSLC90
Response from EvaMount, General Manager at Richmond Harbour Hotel & SpaResponded today

Dear JSLC90 Thank you for fantastic review, we are delighted you had a wonderful experience with us. Our location is fantastic beside Richmond Park and the river, there are such lovely sights to see in Richmond. The Gate, Kitchen, Bar & Terrace has been very...More

Reviewed 1 week ago

Terrible customer experience and would definitely not recommend. We stayed one night in December 2018. Pool closed. Was charged an extra £70 following departure for ??? (subsequently refunded), but are yet to receive our £50 deposit (we keep receiving messages saying the money was never...More

Date of stay: December 2018
Thank hairshirt22
Reviewed 1 week ago via mobile

Our second stay at the hotel, but the first since the refurbishment was largely completed. We are very impressed by the tasteful modern décor and the comfort of our room - quite small but sumptuously furnished and decorated, with a very comfortable bed, and decanters...More

Date of stay: January 2019
Thank Firepig58
Response from EvaMount, General Manager at Richmond Harbour Hotel & SpaResponded 6 days ago

Dear Firepig58 Thank you for your wonderful review we are delighted you were impressed with the new look and feel of The Richmond Harbour Hotel & Spa. The Gate, Kitchen, Bar, Terrace has been warmly welcomed by our local community, hence the buzzy atmosphere. Our...More

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About
Description
Richmond Harbour Hotel & Spa is located at the top of Richmond Hill and is an outstanding setting, moments from the gates of Richmond Park and The Thames. Featuring 76 bedrooms, the landmark eighteenth century More property has an abundance of character. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Beachfront
Breakfast included
Free Parking
Hotel Style
Luxury
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Suites
Hotel class
Hotel Style
Luxury
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Suites
Number of rooms
76
Price range
US$124 - US$257 (Based on Average Rates for a Standard Room)
Formerly known as
Richmond Gate Hotel
Also Known As
Richmond Gate Hotel
,
Richmond Harbour Hotel & Spa UK - Surrey
Location
United Kingdom > England > Greater London > Richmond
Hotel class
Hotel Style
Luxury
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Suites
Number of rooms
76
Price range
US$124 - US$257 (Based on Average Rates for a Standard Room)
Formerly known as
Richmond Gate Hotel
Also Known As
Richmond Gate Hotel
,
Richmond Harbour Hotel & Spa UK - Surrey
Location
United Kingdom > England > Greater London > Richmond
Photos
Dining (35)
Amenities (15)
Nearby
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Questions & Answers
Ask a question
Redwood37
March 16, 2017|
Answer
Response from OPS10 | Reviewed this property |
Not far from Kew parking is no problem didn't stay long enough to use pool so sorry don't know answer to that one
0
Votes
Andre H
August 9, 2016|
AnswerShow all 4 answers
Response from GMRichmond | Property representative |
Hi Andre, Car parking is on a first come first served basis, however we do have a overflow on our grass area a the front of the building or alternatively we you can park next door at the Richmond Hil( charges apply ) We... More
0
Votes
Room Tips
"make sure you ask for one of the newly refurbished rooms"
deboraht79
2 days ago
Read review
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