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Richmond Gate Hotel

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Richmond Gate Hotel
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938 Reviews from our TripAdvisor Community

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Showing 919: English reviews
liverpool
Reviewed 19 November 2015

Our second time at the Richmond Gate, and the standard was as high as the first. Danny on reception made us both very welcome, the room and restaurant were excellent, and we made good use of the short walk to see the deer in the park, and admire the views down the hill to the Thames Valley. Can't go wrong.

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Helpful?
Thank blueaardvark
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was delighted to read that your stay was a success. It was fabulous to learn about the service an individual team member has provided. I will of course communicate your comments to Danny and the rest of the team. I do hope you choose to stay with us in...

Sutton Coldfield, United Kingdom
Reviewed 10 November 2015

Stayed here on Sunday 8th November through Secret Escapes. My husband was involved in the Remembrance Sunday procession and we chose this hotel to stay over as our son lives near to Richmond. It is a nice old hotel with two comfortable lounges, one housing the bar which we found very relaxing. We briefly used the leisure club which has...

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Helpful?
Thank Gill B
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was extremely pleased to read that you had enjoyed your stay with us. I was also delighted to read that you felt the team were helpful and polite they are one of our greatest assets. I do take on board your comments relating to the number of choices available...

Reviewed 10 November 2015

we had a very comfortable stay in this friendly hotel. We were greeted by Daniel in reception who was helpful, friendly and manged to upgrade our room at our request. The room was quiet and clean and the hotel set in a terrific location for visiting both Richmond and Richmond Park. We will visit again.

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Helpful?
Thank J P C
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was pleased to read that you had enjoyed your stay with us. I was also delighted to read about the service individual team members provided it is always a huge honour to read comments such as yours. I will of course communicate these to Daniel.I do hope you choose...

Upminster, United Kingdom
Reviewed 9 November 2015

My wife found, through travel Zoo, a one night stay at this hotel. For £99.00, we got a lovely double room, cream tea, complimentary bottle of wine, breakfast, and free access to the pool, steam rooms, hydro pool and gym! Very warm, cosy hotel, on the edge of Richmond Park, and within walking distance of the town. Hotel staff were...

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Helpful?
Thank Michael D
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was pleased to read that you had enjoyed your stay with us and in particular the level of service provided by the team.I was also pleased to read you had enjoyed Cedars leisure club and its facilities. It would be our pleasure to welcome you back to the hotel...

Birmingham, United Kingdom
Reviewed 8 November 2015 via mobile

We were here for 2 nights and were greeted by a very polite and helpful receptionist. Our bedroom was fine, clean, and cosy. The bed was very comfortable with nice crisp linen. When we went for dinner we were a little disappointed that the menu comprised only six main courses, however we were delighted with the presentation and the taste...

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Helpful?
Thank Graham S
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was pleased to read that overall you had enjoyed your stay with us and in particular the level of service provided by the reception team. As a hotel manager it is always great to read a good honest review but it even better to read one that’s factual, complimentary,...

cape town
Reviewed 6 November 2015 via mobile

A lovely old world hotel right on Richmond hill, it has everything going for it but is let down by lack of service. All the staff were pleasant but it appears that there simply are not enough staff to get the job done. On check in around 6pm there was still a breakfast tray outside our room. We ordered two...

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1Thank fundionafrica
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent review on the tripadvisor website. I was of course very sorry to read how you have described your stay , thank you for bringing the matter of the breakfast trays to my attention and I fully accept that this is unforgivable. We do of course have system in place however, clearly it has failed and...

Twickenham, United Kingdom
Reviewed 4 November 2015

We have stayed here before & really enjoyed ourselves. So we came again on Sunday - just for the one night. We were very pleased to be upgraded to a four poster room (room 12) it was beautiful!! Very clean and beautifully decorated. Fabulous shower. We had afternoon tea, which was great and the breakfast was delicious. The staff are...

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Helpful?
Thank Sarah P
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was delighted to read how much you had enjoyed your recent break with us especially from a returning guest. It is always a huge honour to read comments about the service team members have provided and especially how responsive they were to your needs. I do hope you choose...

Reading, United Kingdom
Reviewed 1 November 2015

We really enjoyed this hotel, the room we stayed in, the leisure facilities and the food. The staff were all very attentive to our needs. The hotel is situated in a breathtaking area - and is only a short bus ride into Richmond town centre. Marvellous.

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Helpful?
Thank Katrina J
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you so much for your recent comments on the tripadvisor website. I was delighted to read how much you had enjoyed your break with us. The Hotel was very busy over that period and I am glad you felt looked after during your stay. It always gives me great pleasure to read comments about the team as they one...

Folkestone, England, United Kingdom
Reviewed 29 October 2015

We stayed for 1 night at this friendly, quaint hotel on a Secret Escapes deal, which included room, dinner and breakfast. The reception staff were very nice, the room was cosy, but a little warm. We were glad of the air conditioning unit. The shower was powerful and everything was clean. The room had a hairdryer and tea & coffee...

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Helpful?
1Thank JEC2102
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was extremely pleased to read that you had enjoyed your stay with us and in particular the level of service provided by the team. I was further pleased to read that you had enjoyed the standard of the food served at breakfast and dinner. I really do appreciate your...

Brussels, Belgium
Reviewed 25 October 2015

Very nice hotel, checking team is very friendly and helpful, room was great, large room, high ceiling, great bed, just a short walk to the center of Richmond where there are many bars and restaurants .

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Helpful?
Thank Des P
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was pleased to read that you had enjoyed your stay with us and in particular the level of service provided by the team. It would be our pleasure to welcome you back to the hotel when you next visit Richmond Nick Henry General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The four star Richmond Gate Hotel is an elegant eighteenth century building situated at the top of Richmond Hill. Located in Surrey just 7 miles from London's West End and within easy distance from London Heathrow Airport. Richmond Gate is ideally located for visiting the attractions of West London and Surrey, including Twickenham Rugby Ground, Wimbledon Tennis, the new Wembley Stadium, Kew Gardens and Hampton Court Palace. ... more   less 

Additional Information about Richmond Gate Hotel

Address: 152-158 Richmond Hill, Richmond TW10 6RP, England
Region: United Kingdom > England > Greater London > Richmond
Price Range: $137 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Richmond Gate Hotel 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Richmond Gate Hotel UK - Surrey
Hotel Style:
#2 Luxury Hotel in Richmond
#5 Business Hotel in Richmond
#5 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Gate Hotel staff and other travellers.
8 questions
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Questions? Get answers from Richmond Gate Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front facing down to the river”
 of 5 bubbles linkeo, 13 Feb 2017 | Read review
“ask for a front facing room, for a view across the river”
 of 5 bubbles PhilipO240, 16 Dec 2016 | Read review
“lower floors better, no lift- narrow stairs and long corridors.”
 of 5 bubbles Transpires, 12 Dec 2016 | Read review
“ask for an upgrade”
  • View from Richmond Bridge
  • View from Richmond Hill. Lovely
  • Richmond Bridge
 of 5 bubbles AnastasiG, 7 Dec 2016 | Read review
“Four poster rooms are large and well appointed.”
 of 5 bubbles SheldonCole, 6 Nov 2016 | Read review
5 of 5