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BEST WESTERN PLUS Wine Country Hotel & Suites

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BEST WESTERN PLUS Wine Country Hotel & Suites
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628 Reviews from our TripAdvisor Community

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Showing 616: English reviews
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Oakville, Canada
Reviewed 2 weeks ago

Hotel looks almost new but is 7-8 years old according to the staff . Rooms are confortable and a nice hot shower. Above average free breakfast. if your a coffee hound like me, you will enjoy their local brew. Lots of parking Nice swimming pool but no restaurant and therefore no bar, Not to worry, this hotel is in a...

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Helpful?
Thank Alan M
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks Alan for taking the time to write this review. You are correct, we do have quite a few restaurants within a 5 minute walking area which is great for our guests. not to talk about the various Winery restaurants which have multiplied over the years and are indeed fabulous. Our Breakfast people always appreciate a compliment which I...

Reviewed 4 weeks ago via mobile

Recommend getting the balcony facing the back for a stunning view. Walking distance to several restaurants and lake. Great for kids as it has a pool and slide indoors for winter months and is pet friendly.

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Helpful?
Thank Jenn W
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Jenn, many thanks for your review which is appreciated by all. We are fortunate to be situated in such a beautiful area and having so many good restaurants within walking distance (and Winery restaurants as well). I do hope you enjoyed our free hot breakfast as well as we do strive to give our guests a healthy one. We...

Reviewed 18 January 2017 via mobile

Stayed for five nights on a business trip. Very nice modern, clean and up to date rooms. Close to all that West Kelowna has to offer. Set back from the highway so it was quite and relaxing. Walking distance to the golf course on Carrington Road. Very good for business or personal accommodations.

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Helpful?
Thank Brian N
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Thank you Brian for your comments. Anytime you are up here in the Okanagan, let us know if we can be of any assistance as we do know the area and it's venues quite well. We also can get you tickets for the Warriors games if you are interested plus special discounts for some Restaurants. Looking forward to greeting you...

Calgary, Canada
Reviewed 8 January 2017

I use this hotel as a stop over on my drive from Calgary to Vancouver. The rooms are clean, modern and fresh. Its just a short hop from the Vineyards out the back road. The golf course is right next door, the restaurant there is very nice.

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Helpful?
Thank jim-in-alberta
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks Jim, for the review you wrote on Tripadvisor. We always appreciate reviews as we do need to know how you enjoyed your stay with us. You are correct that the Wineries in west Kelowna are only a short distance from the hotel, Mission Hill Wineries can be seen right from the balconies. I do hope you had the...

Edmonton, Alberta, Canada
Reviewed 28 December 2016

Stayed at this hotel many times and have always been very satisfied with the room, staff and amenities. Even at Christmas when staffing is reduced, had no issues although breakfast on Boxing Day, there were a few hot trays that were empty but quickly refilled as soon as the staff had a chance to do so.

Review collected in partnership with Best Western
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Helpful?
Thank BARRY S
Best Western PL... W, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Thank you so much Barry for the review, I do hope that you had a great Holiday with your family. We all wish you a fantastic 2017 and hope to welcome you again. Please let me know if we can be of any service to you next time you come up to the Okanagan Yours in hospitality Elfriede

Kitscoty
Reviewed 17 December 2016 via mobile

Excellent choice if you are in the area. This hotel is very new and well kept. Lots of parking and off the busy street so very quiet in the rooms. There is a pool with a water slide and also a hot tub. The king room was spacious and tastefully decorated. The included breakfast was good, with a variety of...

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Helpful?
Thank Richard S
Best Western PL... W, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Richard, many thanks for taking the time to write this review. We greatly appreciate your comments which I have shared with our team. I do hope you enjoyed the Okanagan area even though it is Winter time, we still have plenty to offer. We do hope that we can welcome you again in the future Sincerely Elfriede

West Kelowna, Canada
Reviewed 28 November 2016

Clean, large rooms. Breakfast has something for everyone. Gluten Free Options. breakfast staff will offer a friendly hello and serve you coffee to your table. Great location, good value for your money. Friendly Front Desk Staff. Don't listen to the bad reviews, seems they are all from youth teams, from children causing chaos in the hotel with very little respect...

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Helpful?
Thank Stephanie D
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Thank you so much Stephanie, we do appreciate your comments. We do hope that you will be coming to visit us again in the future. The Okanagan has so much to offer, even in the wintertime as we do have a great ski hill an hours drive from Kelowna. Sincerely Elfriede

Kamloops, Canada
Reviewed 20 November 2016

I booked this hotel weeks in advance but was given a room for the handi capped. It would not be a big deal but I have 2 small children that I like to bathe and there was no bath! The room was also very small and crowded - no desk again a pain when I have children who like to...

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Thank erin1978382
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our guests – the type of service in which we pride ourselves. Please know that your comments have been reviewed in detail and steps are being taken to...

Toronto, Canada
Reviewed 6 November 2016

We ended up staying here unexpectedly one night when we had car troubles on our way back to Vancouver after spending a few days across the lake in Kelowna. The hotel is quite nice. Spacious clean rooms with a modern feel. However the best part about the hotel is it's proximity to some very nice local wineries. We visited both...

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Thank silverstang
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Silverstang, many thanks for your review about your stay at the Best Western PLUS Wine Country Hotel in West Kelowna. I do hope you made it home safely after having had trouble with your car. I am glad that you enjoyed your stay here in town, yes, I agree that we have some extraordinary Wineries in our area. I...

Kamloops, Canada
Reviewed 1 November 2016

I stayed here for 3 nights and found the room to be great, clean and well appointed, the staff to be friendly and helpful and the included breakfast to be more than expected. The pool was clean and fun. Parking was a breeze and there were restaurants and shopping very close.

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Thank gnome19
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello gnome, many thanks for the review that you wrote about our hotel, it is always better when guests give the comments rather than us. I agree, there are many various restaurants within walking distance which is great. And then you have on top of that the Winery Restaurants that are 5 minutes away by car. We do hope that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience a rare combination of luxury and hospitality when you stay at the BEST WESTERN PLUS Wine Country Hotel & Suites in West Kelowna, British Columbia. Situated at the head of British Columbia's stunning Okanagan Valley, Kelowna offers visitors the unique opportunity to enjoy both the great outdoors and a rich mix of culture and urban energy. Visitors flock to the Kelowna area all year long to enjoy its scenic natural beauty, majestic mountains, sparkling lakes, and bucolic vineyard vistas. ... more   less 

Additional Information about BEST WESTERN PLUS Wine Country Hotel & Suites

Address: Kelowna/West Kelowna 3460 Carrington Rd | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 3C1, Canada
Region: Canada > British Columbia > Okanagan Valley > West Kelowna
Price Range: $119 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Wine Country Hotel & Suites 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
BEST WESTERN PLUS Wine Country Hotel & Suites Kelowna/West Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Wine Country Hotel & Suites staff and other travellers.
2 questions
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Kelowna, Canada
Seattle
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Wine Country Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room on the 3rd or 4th floor overlooking the parking lot so you can see your car and the stores in the plaza!!”
 of 5 bubbles almcnerney, 10 Feb 2017 | Read review
“pay the upgrade fee for the view side, well worth it. You get a balcony.”
 of 5 bubbles 2stephanied, 28 Nov 2016 | Read review
“We had a suite which was very nice, modern and spacious.”
 of 5 bubbles silverstang, 6 Nov 2016 | Read review
“Ask for a room on the back of the hotel as it is quieter”
 of 5 bubbles gnome19, 1 Nov 2016 | Read review
“East facing rooms provide morning sunshine on the balcony and a view over the golf course of the lake”
 of 5 bubbles 901PaulL, 6 Oct 2016 | Read review
5 of 5