Very clean and nicely renovated room. Good location, felt safe in the area, close to everything, only 15 minute drive to Downtown. Staff is friendly and helpful. Good breakfast. The waterslide pool was fun.
his hotel is in a great location to access the local attractions, restaurants, shopping, drive to the beach, dog beach area and more! We chose this hotel as it was pet friendly for our older Lab, lots of areas to walk her. Staff were professional, friendly and helpful! Indoor hot tub was great, pool with water slide for others, pool only 3' 7" so great for kids!! Has a gym area, decent breakfast and laundromat if needed. Across the street from a golf course. We planned this trip to visit daughter, and friends... check out the wineries in area. ONLY got to FRIND Estate Winery!! We went for morning coffees and pastries, lunch and one dinner, amazing lake front winery! We would recommend this hotel, and would stay again!
We stayed 7 nigths at the Best Western Plus Wine Country Hotel and Suites. Front desk were always helpful and welcoming, the breakfast staff worked very hard to ensure everything was available for consumption....they were pretty busy as the hotel was almost full most days. Breakfast selection was very good, hot and cold, and a very clean room, a great plus for the hotel. The room had been renovated, lots of excellent lighting, comfortable beds, great bathroom, fridge, microwave, kettle and coffee maker, all made for a perfect stay. Definitely we would be booking here again, and would certainly recommend the hotel.
Nice hotel, staff was helpful and very pleasant. If you want a great night sleep, I highly recommend uou stay here! Beds were sooo comfortable I wanted to take one home 😁 but, alas, it didn't fit in my suitcase!!!
We stayed for 1 night coming back from our honeymoon. Sean, working the front desk when we checked in was so friendly and helpful. He gave many suggestions for restaurants in the area and arranged a taxi for us. Beautiful room and view facing the golf course! Breakfast had many options. The construction did not bother us one bit.
This is a good choice for a hotel in Westbank. The staff is friendly & helpful, Unfortunately they are doing extensive renovations right now. Common areas are rough looking but the rooms are lovely & seem to be finished. It is right in the middle of town, across from the golf course so easy to get around town. The "pre=registration" email requires too much time to finish & is un necessary!
We were not informed that the hotel was under renovation when we booked and although clean, the air quality in the room was poor. Neither of us slept well. The hinge on bathroom door was faulty so the door did not close easily.
Modern, clean and well located to explore the wine region. A bit of renovation going but this did not impact our stay at all. Chase provided excellent customer service! Nice view from our balcony too!
Stayed here with my wife 12 years ago, and while we didn't spend too much time at the hotel, it was a pleasant stay. It had just been built, so everything new. This time (wife plus two daughters) we used the hotel amenities a lot more: breakfast simple but good, swimming pool clean with a fun slide, bigger room, crib for infant... The hotel is going through some renovations so some areas still under construction, but nothing that bothered us. The rooms are mostly renovated, and we had a great stay at a room with a nice balcony facing the golf course! Hotel is well located, with lots of options nearby, and the same cool Irish pub across the parking lot as 12 years ago - just a stumble away! Staff very friendly, and a few days after we arrived back home, we received a message informing us a teddy bear had been recovered from our room! Quickly shipped back, safely arriving home a few days later! So great service, even after our stay. Definitely recommend. Once again.…
Excellent location and great for walking after breakfast before starting your day or going golfing before the work commences for the day.. Staff are super friendly and really want to help. Price is great and the breakfast is fantastic.