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Best Western Plus Wine Country Hotel & Suites

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3460 Carrington Rd SW Quadrant of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 3C1 Canada
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Traveller (140)
Room & Suite (366)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21-11-09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western Plus Wine Country Hotel & Suites
Updated 21-11-09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 6 hotels in West Kelowna
Location
Cleanliness
Service
Value
Travellers' Choice
At the Best Western Plus Wine Country Hotel & Suites you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Wine Country Hotel & Suites will stand out among other hotels in West Kelowna,BC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Wine Country Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Boating
Kids stay free
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Snack bar
Vending machine
Hiking
Ski rentals
Skiing
Waterslide
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Interconnected rooms available
Safe
Seating area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English

Location

Full view
48Car recommended
Grade: 48 out of 100
27Restaurantswithin 1 km
1Attractionwithin 1 km
1129Reviews7Q+A100Room tips
Traveller rating
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Most Recent
ClaudiaV5S wrote a review Sep. 28
Vancouver, Canada1 contribution
Very clean and nicely renovated room. Good location, felt safe in the area, close to everything, only 15 minute drive to Downtown. Staff is friendly and helpful. Good breakfast. The waterslide pool was fun.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PoppinsMagic wrote a review Aug. 2021
Canada322 contributions76 helpful votes
Hotel's Favourite
his hotel is in a great location to access the local attractions, restaurants, shopping, drive to the beach, dog beach area and more! We chose this hotel as it was pet friendly for our older Lab, lots of areas to walk her. Staff were professional, friendly and helpful! Indoor hot tub was great, pool with water slide for others, pool only 3' 7" so great for kids!! Has a gym area, decent breakfast and laundromat if needed. Across the street from a golf course. We planned this trip to visit daughter, and friends... check out the wineries in area. ONLY got to FRIND Estate Winery!! We went for morning coffees and pastries, lunch and one dinner, amazing lake front winery! We would recommend this hotel, and would stay again!
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Review collected in partnership with Best Western
Date of stay: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sean Outerbridge, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded Aug. 31, 2021
Dear PoppinsMagic, Thank you for taking the time to share your experience at the Best Western Plus Wine Country Hotel & Suites. We are so delighted that you were able to enjoy your stay and our team, amenities, and the fun activities around the hotel left a memorable impression. You'll have to return soon to visit all the other amazing wineries in the area! Thank you for choosing to stay with us, we hope to see you again soon. Sincerely, Sean Outerbridge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stephmaurg wrote a review Sep. 26
Nanaimo, Canada3 contributions
We stayed 7 nigths at the Best Western Plus Wine Country Hotel and Suites. Front desk were always helpful and welcoming, the breakfast staff worked very hard to ensure everything was available for consumption....they were pretty busy as the hotel was almost full most days. Breakfast selection was very good, hot and cold, and a very clean room, a great plus for the hotel. The room had been renovated, lots of excellent lighting, comfortable beds, great bathroom, fridge, microwave, kettle and coffee maker, all made for a perfect stay. Definitely we would be booking here again, and would certainly recommend the hotel.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
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Location
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Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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vickyrm2022 wrote a review Sep. 26
Campbell River, Canada1 contribution
Nice hotel, staff was helpful and very pleasant. If you want a great night sleep, I highly recommend uou stay here! Beds were sooo comfortable I wanted to take one home 😁 but, alas, it didn't fit in my suitcase!!!
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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juliekmb wrote a review Sep. 25
1 contribution
We stayed for 1 night coming back from our honeymoon. Sean, working the front desk when we checked in was so friendly and helpful. He gave many suggestions for restaurants in the area and arranged a taxi for us. Beautiful room and view facing the golf course! Breakfast had many options. The construction did not bother us one bit.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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J Diane M wrote a review Sep. 20
6 contributions
This is a good choice for a hotel in Westbank. The staff is friendly & helpful, Unfortunately they are doing extensive renovations right now. Common areas are rough looking but the rooms are lovely & seem to be finished. It is right in the middle of town, across from the golf course so easy to get around town. The "pre=registration" email requires too much time to finish & is un necessary!
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ladamsslp wrote a review Sep. 16
North Saanich, Canada1 contribution
We were not informed that the hotel was under renovation when we booked and although clean, the air quality in the room was poor. Neither of us slept well. The hinge on bathroom door was faulty so the door did not close easily.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Taysia Ross, Guest Services / Front Office at Best Western Plus Wine Country Hotel & Suites
Responded 1 week ago
Dear Ladamsslp, Thank you for sharing your feedback at the hotel. I would like to apologize that the renovations had a negative impact to your experience. We are doing our utmost to reduce the affect that the renovations have during our guest's stay with us. I apologize that we fell short of this. I do hope that you will consider returning in the future when the renovations are completed. Kind regards, Taysia Ross Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pleasureseeker2235 wrote a review Sep. 15
Mississauga, Canada123 contributions23 helpful votes
Modern, clean and well located to explore the wine region. A bit of renovation going but this did not impact our stay at all. Chase provided excellent customer service! Nice view from our balcony too!
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Date of stay: September 2022
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Room Tip: Book rooms with a balcony
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Taysia Ross, Guest Services / Front Office at Best Western Plus Wine Country Hotel & Suites
Responded 1 week ago
Dear Pleasureseeker2235, Thank you for sharing your positive feedback. I am happy you enjoyed your golf view room with a balcony. I'll also be sure to share your compliments with Chase. Thank you for choosing to stay with us for this trip to West Kelowna, we hope to welcome you again in the future. Kind regards, Taysia Ross Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tiago Mourão wrote a review Sep. 7
Edmonton, Canada252 contributions66 helpful votes
Stayed here with my wife 12 years ago, and while we didn't spend too much time at the hotel, it was a pleasant stay. It had just been built, so everything new. This time (wife plus two daughters) we used the hotel amenities a lot more: breakfast simple but good, swimming pool clean with a fun slide, bigger room, crib for infant... The hotel is going through some renovations so some areas still under construction, but nothing that bothered us. The rooms are mostly renovated, and we had a great stay at a room with a nice balcony facing the golf course! Hotel is well located, with lots of options nearby, and the same cool Irish pub across the parking lot as 12 years ago - just a stumble away! Staff very friendly, and a few days after we arrived back home, we received a message informing us a teddy bear had been recovered from our room! Quickly shipped back, safely arriving home a few days later! So great service, even after our stay. Definitely recommend. Once again.
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Date of stay: August 2022
Value
Service
Sleep Quality
Room Tip: Pick a room at the back side of the hotel, facing the golf course, preferably last floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Taysia Ross, Guest Services / Front Office at Best Western Plus Wine Country Hotel & Suites
Responded 1 week ago
Dear Tiagomourao, Thank you for taking the time to share your feedback from your recent stay. As a valued guest we are always delighted hearing that the team was able to provide such a memorable experience. I am pleased to see that the renovations caused minimal impact to your stay at the property. Thank you for choosing to stay with us for this trip to West Kelowna, we look forward to seeing you again soon! Kind regards, Taysia Ross Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
necolebelanger wrote a review Sep. 6
1 contribution
Excellent location and great for walking after breakfast before starting your day or going golfing before the work commences for the day.. Staff are super friendly and really want to help. Price is great and the breakfast is fantastic.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Taysia Ross, Guest Services / Front Office at Best Western Plus Wine Country Hotel & Suites
Responded 3 weeks ago
Dear Necolebelanger, Thank you for sharing your positive experience at the hotel. It great to see that you enjoyed the local area during your stay. I am pleased that you found the staff friendly and that you thought the complimentary breakfast was fantastic! We hope that we can welcome you again in the future. Kind regards, Taysia Ross Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$118 - US$165 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN PLUS Wine Country Hotel & Suites
LOCATION
CanadaBritish ColumbiaOkanagan ValleyWest Kelowna
NUMBER OF ROOMS
99
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Frequently Asked Questions about Best Western Plus Wine Country Hotel & Suites
Which popular attractions are close to Best Western Plus Wine Country Hotel & Suites?
Nearby attractions include Just 4 Fun Playcentre (1.1 km), Westside Go Karts (1.1 km), and Monet Meets Merlot (0.8 km).
What are some of the property amenities at Best Western Plus Wine Country Hotel & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Wine Country Hotel & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Wine Country Hotel & Suites?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Best Western Plus Wine Country Hotel & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Wine Country Hotel & Suites?
Conveniently located restaurants include 19 Okanagan Grill + Bar, Kekuli Cafe West Kelowna, and Bamboo Chopsticks.
Are there opportunities to exercise at Best Western Plus Wine Country Hotel & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Wine Country Hotel & Suites?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Best Western Plus Wine Country Hotel & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Wine Country Hotel & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Best Western Plus Wine Country Hotel & Suites?
Many travellers enjoy visiting Father Pandosy Mission (9.9 km) and Kelowna Cenotaph (9.4 km).