Good hotel nice staff clean beds are ok room dark and far from downtown kelowna but the kids had fun in the pool Overall good hotel Beds not very comfortable but decent Breakfast was good People very extremely nice
Very noisy road just below made balcony unusable. There was a constant roar of traffic both day and night. No outdoor seating area. Preregistration did not seem to work. We had to fill everything out a second time. Staff members were very good.
After the first night of my 3 night stay, Maid service mistakenly accessed my suite as I still had the room booked for 2 more nights. For some reason, my jacket and laptop bag were moved...and left on the floor OPEN. I brought to the attention of the Front Desk staff to investigate and though I was told my suite was accessed by accident, it doesn't explain my personal affects being moved and being opened. The hotel offered me NO compensation for a clear violation of going through my property. I won't be recommending or staying here again.
location is very far from the city and where you want to be in kelowna. breakfast is very limited no meat only small eggs, no almond milk overall no variety. positive is the room has smart tv to stream
The staff at this hotel go above and beyond to make sure your stay is the best it can be. The are professional and kind. The rooms are pretty bland in colour scheme but are clean and all the coffee supplies are well stocked. We will not stay in any other hotel when we come to Kelowna.