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Best Western Plus Wine Country Hotel & Suites

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3460 Carrington Rd SW Quadrant of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 3C1 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$106
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US$106
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Booking.comUS$106
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BestWestern.comUS$106
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (136)
Room & Suite (393)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western Plus Wine Country Hotel & Suites
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 5 hotels in West Kelowna
Location
Cleanliness
Service
Value
Travellers' Choice
Experience a rare combination of luxury and hospitality when you stay at the Best Western Plus Wine Country Hotel & Suites in West Kelowna, British Columbia. Situated at the centre of British Columbia's stunning Okanagan Valley, Kelowna offers visitors the unique opportunity to enjoy both the great outdoors and a rich mix of culture and urban energy. Visitors flock to the Kelowna area all year long to enjoy its scenic natural beauty, majestic mountains, sparkling lakes, golf courses and bucolic vineyard vistas.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Boating
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Snack bar
Vending machine
Hiking
Ski rentals
Skiing
Waterslide
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Interconnected rooms available
Private balcony
Safe
Seating area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
26Restaurantswithin 1 km
1Attractionwithin 1 km
1082Reviews7Q+A100Room tips
Traveller rating
  • 567
  • 348
  • 87
  • 38
  • 42
Time of year
Traveller type
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Popular mentions
Larry F wrote a review Sep. 2021
Manzanillo, Mexico112 contributions50 helpful votes
We frequently stay at Best Western and this hotel in particular. They strive to provide a good experience and make one feel welcome. Clean, friendly, knowledgeable and accessible. The rooms are a decent size, the breakfasts are varied, tasty and nutritious.
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Review collected in partnership with Best Western
Date of stay: September 2021
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Response from Taysia Ross, Guest Services / Front Office at Best Western Plus Wine Country Hotel & Suites
Responded 3 weeks ago
Dear Larry F, Thank you for sharing such a positive experience with us. We are delighted to see that the staff were friendly and knowledgeable during your stay and that your room was spacious. We hope you choose to stay with us again the next time you visit West Kelowna. Kind regards, Taysia Ross Operations Manager
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Meshwa P wrote a review Sep. 2021
4 contributions1 helpful vote
Chase, a guy who checked us in was awesome. Shout out to the manager to keep this guy with you as he has an incredible customer service skills. Kate along with her was also helpful and polite. Thanks guys for making my stay more enjoyable and thanks to the housekeepers as well. Best breakfast that I have ever seen. Lots of varieties.
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Date of stay: September 2021
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Response from Taysia Ross, Guest Services / Front Office at Best Western Plus Wine Country Hotel & Suites
Responded 3 weeks ago
Dear Meshwap2020, Thank you for taking the time to share your experience during your stay. We are pleased to hear that both Chase and Cat took great care of you at the Front Desk. It is great to hear that our complimentary breakfast was the best that you have ever seen. The food options change so you'll have to come back to try them all! Thank you for choosing to stay with us and we look forward to welcoming you in the future. Kind regards, Taysia Ross Operations Manager
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Patrick Lacasse wrote a review Sep. 2021
1 contribution
It's simple: WOW!!! Don't hesitate, just a sure value... The room was impeccable and so was the service. We were close to Mission Hill by cab and it was very easy to have a cab. Coffee and restaurants near the hotel.
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Date of stay: August 2021
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Response from Taysia Ross, Guest Services / Front Office at Best Western Plus Wine Country Hotel & Suites
Responded 3 weeks ago
Dear Patlacasse76, Thank you so much for your kind review. We are so pleased that you enjoyed the room and the service of our team during your stay. It is great to hear that you got to enjoy some time at Mission Hills winery as well. Thank you again and we look forward to welcoming you back in the future. Sincerely, Taysia Ross Operations Manager
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Neda F wrote a review Aug. 2021
Vancouver, Canada100 contributions54 helpful votes
we stayed for 4 nights. breakfast was good. Only comment , they did not clean the room nor took the garage for the 4 nights we stay there.... I guess because of COVID.. but they should of mention that when we checked in....
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Review collected in partnership with Best Western
Date of stay: August 2021
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Response from Sean Outerbridge, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded Aug. 31, 2021
Dear Neda, Thank you for taking the time to share your experience at the Best Western Plus Wine Country Hotel & Suites. While I am delighted you enjoyed you stay overall I apologize for the lack of communication in regards to the services we are providing. We are working back to our standard services and are gradually working back to stayover services for our guests in house. I am hoping that should you choose to stay with us again in the future we will be able to accommodate this expectation. Thank you again for choosing to stay with us, we hope to see you again soon! Sincerely, Sean Outerbridge General Manager
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Joan B wrote a review Aug. 2021
2 contributions1 helpful vote
At this location (West Kelowna, BC) the amenities were good: pool, hot tub, water slide, gym, laundry, snack bar. Very convenient and left with options for fun. I may be older but the price vs experience is off. The carpeting especially in the hallways is tired and stained in plenty of places. The rooms were spacious and all basic needs were provided. Covid lended our stay to be without room service and we had to ask for all replacement articles. After a week it tends to be tiresome for $239+ per night.
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Review collected in partnership with Best Western
Date of stay: August 2021
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PRICE RANGE
US$99 - US$197 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN PLUS Wine Country Hotel & Suites
LOCATION
CanadaBritish ColumbiaOkanagan ValleyWest Kelowna
NUMBER OF ROOMS
99
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