We frequently stay at Best Western and this hotel in particular. They strive to provide a good experience and make one feel welcome. Clean, friendly, knowledgeable and accessible. The rooms are a decent size, the breakfasts are varied, tasty and nutritious.
Chase, a guy who checked us in was awesome. Shout out to the manager to keep this guy with you as he has an incredible customer service skills. Kate along with her was also helpful and polite. Thanks guys for making my stay more enjoyable and thanks to the housekeepers as well. Best breakfast that I have ever seen. Lots of varieties.
It's simple: WOW!!! Don't hesitate, just a sure value... The room was impeccable and so was the service. We were close to Mission Hill by cab and it was very easy to have a cab. Coffee and restaurants near the hotel.
we stayed for 4 nights. breakfast was good. Only comment , they did not clean the room nor took the garage for the 4 nights we stay there.... I guess because of COVID.. but they should of mention that when we checked in....
At this location (West Kelowna, BC) the amenities were good: pool, hot tub, water slide, gym, laundry, snack bar. Very convenient and left with options for fun. I may be older but the price vs experience is off. The carpeting especially in the hallways is tired and stained in plenty of places. The rooms were spacious and all basic needs were provided. Covid lended our stay to be without room service and we had to ask for all replacement articles. After a week it tends to be tiresome for $239+ per night.