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    City Express Tepotzotlan

    Autopista Mexico-Queretaro, Km 42.5 S/N | Col. Barrio Texcacoa, Tepotzotlan 54600, Mexico
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    2018-01-31 2018-02-01
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    Traveller (9)
    Room & Suite (12)
    Dining (1)
    Overview
    • Excellent25%
    • Very good31%
    • Average28%
    • Poor11%
    • Terrible5%
    4 Nov 2016
    “A See You Again Hotel”
    1 Sep 2016
    “Decent hotel considering the location right off the Autopista”
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    2.0 Star Hotel
    All hotel details
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    Rooms
    Jan 31Feb 1
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (294)
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    1 - 5 of 9 reviews

    Reviewed 4 November 2016

    Secure, Clean, Simple and Conveniently located. We enjoyed our 7 night stay. Delectable continental breakfast included. Non Smoking room-floors. An excellent value for the money. Polite staff. Efficient and friendly taxi service available 24/7 right out front. Pleasantly surprised.

    2  Thank 1Sybarite
    Reviewed 1 September 2016

    Fenced property. Full-time front door man. Decent continental breakfast. Complimentary bottled water in room with more available in vending machine. Comfortable rooms. Good housekeeping service. Only complaint is the faucet on the sinks have a fast, fine spray that can't be controlled, so the water...More

    2  Thank Frances M
    Reviewed 8 July 2015

    Stayed here for two nights on business. Breakfast was self serve with paper plates and plastic folks with options of eggs, toast or fruit. Rooms were dated and poorly maintained, I had a broken window and toilet. At night the hotel was noisy with a...More

    Thank andyjohnno
    Response from marlen c, Guest Relations Manager at City Express TepotzotlanResponded 10 July 2015

    Dear Customer First I want to apologize for any inconvenience during your stay, relating to the incident with housekeeping, as this helps us identify our areas of opportunity and work on them. For this reason we have taken steps to our Housekeeper and maintenance, who...More

    Reviewed 14 October 2014

    We booked AND PREPAID through a 3rd party vendor. The clerk couldn't find the reservation. We showed her our receipt. We logged into the website & showed the reservation. NOTHING. We argued for 20 minutes. It was late & pouring rain, so we agreed to...More

    1  Thank Nathan G
    Response from Marlen C, Guest Relations Manager at City Express TepotzotlanResponded 27 October 2014

    Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the reception as this helps us to identify our areas of opportunity and work on them to improve the...More

    Reviewed 26 December 2012

    We were invited to a wedding nearby the center and we decided to stayed overnight in this hotel. It is located about 10 minutes by car away from Tepotzotlan downtown. Since we had reservations the check in was easy and quick. We shared a room...More

    1  Thank Ivette C
    Response from ControlCalidad, Guest Relations Manager at City Express TepotzotlanResponded 28 December 2012

    It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. Together with you we are taking an important first step in our path. We appreciate the confidence you had in sharing their experience and...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Shuttle Bus Service
    • Meeting Rooms
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$43 - US$81 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Travelocity, HotelQuickly and TripOnline SA so you can book your City Express Tepotzotlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Estado de Mexico >
    • Tepotzotlan
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    Traveller (9)
    Room & Suite (12)
    Dining (1)
    Hotel & Grounds (34)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 4 hotels in Tepotzotlan
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "4th floor is a most."
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