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Sierra Lago Resort & Spa

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Sierra Lago Resort & Spa
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127 Reviews from our TripAdvisor Community

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Showing 21: English reviews
San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2016 via mobile

Massive potential but falls very short on service, food & amenities. 1. Service: upon arrival we were asked to pay 'up front' - odd, but basically she requested even before we sat down? The receptionist was not overly welcoming & I had to drill her on what was available, etc. most questions were answered with a no. No room service,... More 

Helpful?
1 Thank Erin S
A TripAdvisor Member
Reviewed 13 April 2016 via mobile

What a beautiful place to visit! Peaceful and relaxing! We stayed in Sierra Lago for one night in April. The weather was perfect! We didn't do all inclusive. Dinner was fantastic - spent about MX $1000 for four people ( steak, two chicken dinners and fish staffed with seafood!) Breakfast was OK. Bikes and paddle boats are included, and we... More 

Helpful?
Thank A TripAdvisor Member
Mexico
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 February 2016

I live in Puerto Vallarta and this is the exact location a beach worshiper needs to getaway from it all. The cabins are stunning, the lake is gorgeous and all the activities are so much fun and add to the ambiance of being in the mountains. The staff are incredible, the food delicious and the views are breathtaking. I thank... More 

Helpful?
1 Thank Mexican_Fanatic100
Level Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 11 December 2015

We live in Puerto Vallarta. We were given a one night stay at Sierra Lago resort as a gift. We are lucky, we have really nice friends that happen to be GREAT gift givers. We were clueless about this part of Mexico. We'd been to San Sebastian, and, although it was pretty and a pleasant change of scene from PV,... More 

Helpful?
1 Thank Robert B
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 December 2015 via mobile

The resort is beautiful but you must really want to walk a lot depending on which cabin they put you in. I mean really really really want to walk a lot. We came to celebrate my girlfriends birthday and drove in from Puerto Vallarta. Be prepared for a 3.5 hour drive across some of the most pothole filled highway I... More 

Helpful?
2 Thank Greg C
Oahu, Hawaii
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 June 2015

Wow. We were basically day tripping from Sayulita and saw the signs for this place and were headed there for a meal (Mascota? not so much to recommend it). That was some drive out there on a cobblestone road. Did it in a two wheel drive economy (but don't tell Thrifty -was a bit tetchy at times). So we roll... More 

Helpful?
2 Thank IslandDiversHawaii
ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review
Google Translation

Distinguido Huésped: muchas gracias por sus comentarios que nos dan la oportunidad de crecer y creer en lo que estamos... More 

New York
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 17 June 2015

We were visiting Puerto Vallarta and decided to take a trip to Mascota. The hotel is actually about 14km from downtown Mascota. Be preperad for treacherous road...one lane all the way to the top. It is recommended a 4X4. However, any car can get there. It takes about 40 minutes drive to cover the 15/17 kms. The grounds of the... More 

Helpful?
2 Thank criticadvisor
ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review
Google Translation

Distinguido Huésped: agradecemos la atención de su comentario y esperamos nos vuelva a dar la maravillosa oportunidad en atenderles. Gracias... More 

San Diego, California
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 April 2015

This resort on a high mountain lake is naturally beautiful and the way it has been developed and maintained only adds to its attractiveness. There are water sports, horse back riding, hiking, fishing, swimming, and pampering. . . but the best part is the quiet serenity of the entire area. Getting there on the one-lane cobblestone "road" is not for... More 

Helpful?
Thank Camp_DW
ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review

thank you for your recent visit and comments on this site, we hope to have the opportunity to serve you again and exceed your expectations in every respect. Was a pleasure !! More 

Level Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 March 2015 via mobile

If you love nature, Sierra Lago is for you! You won't be hearing any traffic or noise here. In fact, the only thing you'll be listening is to birds chirping, because up here is all nature! The cabins are rustic and cozy, the food is very good and lots of activities to do such as paddle boating, kayaking, tennis, horse... More 

Helpful?
Thank Sophiita
ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review
Google Translation

Distinguido Huésped: Agradecemos infinitamente el tiempo prestado para exponer su vivencia al estar en Sierra Lago. Nos complace saber que... More 

Puerto Vallarta, Mexico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 January 2015

I called the hotel and they told me that the discounted rate for wedding guests were 8,800 pesos (US$600) for 2 nights and the room will be guaranteed on full payment into the hotel's bank account. I told the hotel that other guests got a rate of $392 for the same 2 nights the hotel employee, Rosy Sanchez said that... More 

Helpful?
Thank 3ADL3
ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review
Google Translation

Estimado Sr. Lamentamos mucho el que nos de una opinión equívoca. Como bien le expliqué via telefónica, cuando tenemos eventos... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Can you imagine a place still existing in this world, where you are so close to the sky that you really do believe you can reach out and touch the clouds and feel them softly enveloping you? There lies such a place, set in the great and verdant Mexican Sierra Madre, where it seems that time has totally stood still, just waiting for you to come and share in its eternal beauty and peace. ... more   less 

Additional Information about Sierra Lago Resort & Spa

Address: Lago de Juanacatlan, Mascota 46900, Mexico
Region: Mexico > Jalisco > Mascota
Price Range: $128 - $623 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sierra Lago Resort & Spa 4*
Number of rooms: 25
Reservation Options:
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Also Known As:
Sierra Lago Resort And Spa
Sierra Lago Hotel Juanacatlan
Sierra Lago Resort & Spa Mascota, Mexico - Jalisco
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Questions & Answers

Here's what travellers have asked, with answers from Sierra Lago Resort & Spa staff and other travellers.
5 questions
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Questions? Get answers from Sierra Lago Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lots of stairs and walking so ask for a location either near the lodge or the pool.”
 of 5 bubbles Mexican_Fanatic100, 18 Feb 2016 | Read review
“Flor de Manzana”
 of 5 bubbles criticadvisor, 17 Jun 2015 | Read review
“We had an end "regular" room. All the rooms appeared to have lake views. The "cabins" were larger and seemed much more private.”
  • Lodging is above the lake and there are vistas from both restaurants, rooms, and cabins.
 of 5 bubbles Camp_DW, 10 Apr 2015 | Read review
“Not all cabins have fireplaces. We ended up in one that had a gas fired stove. It was perfect!”
 of 5 bubbles OPW2013, 29 May 2014 | Read review
“No room service though. Try to go in the rainy season.”
 of 5 bubbles titi_bradley, 8 Oct 2013 | Read review
5 of 5
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