We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN PLUS The Croft Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN PLUS The Croft Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

304 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for BEST WESTERN PLUS The Croft Hotel
See the most recent reviews
Showing 304: English reviews
Tel Aviv, Israel
Reviewed 24 February 2017

On 15.2.17 we went for an evening meal in the restaurant. It was very disappointing. The Seafood Linguine was so dry it was returned to the kitchen, and the Chef's second attempt was not much better. The Chicken pancake dish included tasty pancakes, and the Chicken Supreme sauce was good, but in both cases, the chicken had been overcooked on...

 Report
Helpful?
1Thank Graham J
Mark T, General Manager at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for your comments and observations I am sorry that the Linguine was returned as it lacked sauce but it is a dish that is not offered or served with a sauce. I do slightly disagree with your comments that the restaurant was not busy that night as I have checked back on the system and we actually served...

Lincoln, United Kingdom
Reviewed 22 February 2017

I cannot rate this hotel too highly. It is stylish and very comfortable. The food is excellent and the staff very friendly and cannot do enough to make your stay a pleasant experience. We upgraded to the family suite which was roomy with a fabulous bathroom and courtyard outlook.

 Report
Helpful?
Thank 976brian
Mark T, General Manager at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for yoiur kind words

Forfar, United Kingdom
Reviewed 20 February 2017

A good hotel let down by the catering. Really nice building, freshly decorated. Has a nice feel about the place. Ample parking. The room was spacious and clean. All in all a pleasant place to stay. The bizarrely enormous flat screen television that sits at the foot of the bed boxing one in is if nothing else, a talking point....

 Report
Helpful?
Thank Tom B
Mark T, General Manager at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for your observations and comments While refurbishments are not to everyone's taste and like I do feel that on the whole we have a great product and offer excellent rooms now in the area. To say our food offering is 45 years out of date and even amateurish is your own opinion and perhaps less said the better...

Reviewed 11 February 2017 via mobile

Excellent value for money with spacious well equipped rooms and good facilities. Very comfy beds. Friendly helpful staff too. From the room service menu, their fish finger sandwich is highly recommended! Would definitely stay again.

 Report
Helpful?
Thank ToggleJoanne D
Mark T, General Manager at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for your kind comments and glad you enjoyed your stay Look forward to welcoming you back to the hotel in the near future

Durham, United Kingdom
Reviewed 6 February 2017

Food excellent here, enjoy a 3 course evening meal and breakfast. staff were very helpful and room was great value for money. Shame it was quiet with no entertainment on as this would of made our stay better.

Review collected in partnership with Best Western
 Report
Helpful?
Thank joannebY7939EH
Mark T, General Manager at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for your kind comments Please do keep checking back with us for future shows and entertainment that we will be running

Herts
Reviewed 1 February 2017

We stayed here over the weekend and were really pleased with the accommodation. The hotel and room were spotless and clearly the whole hotel has had a make over. We stayed in a 'superior' bedroom which was very spacious, very comfortable bed and nice ensuite. The walk in shower was great with excellent water pressure and plenty of hot water....

 Report
Helpful?
Thank MikeAndMarg
Mark T, General Manager at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for your comments and observations. I am sorry that we let you down with our breakfast offering having spent so much time working on getting this side of the hotel offering correct as we believe this is the most important meal of the day served. Thank you for your feedback we will continue to monitor and our service...

Kirkbymoorside, United Kingdom
Reviewed 23 January 2017

On a recent visit with friends to the 'recently re-furbished hotel', we looked forward to the very tempting 'Croft Afternoon Tea' [served every day from 12.30-5 pm] as described on the hotel's current website. Reception staff were very welcoming, as were the waiting staff.... a bright log fire was burning in the contemporary fire...so far, so good. HOWEVER....the ONLY option...

 Report
Helpful?
1Thank Moorlandlass
Middlesbrough
Reviewed 14 January 2017

We went as a party of four to the Saturday night event. What a brilliant start to our Christmas. The hotel looked really festive, the food was outstanding and the main course was served piping hot and the coconut and lime cheesecake was truly delicious. The entertainment was brilliant, the Jersey Boys were on stage for an hour and ten...

 Report
Helpful?
Thank dophil
Leeds, United Kingdom
Reviewed 3 January 2017 via mobile

This hotel has had a huge makeover about a year ago. I had a standard room that was more than adequate, very clean and comfortable. Reception were very accommodating ordering me a taxi both two and from a restaurant in a local visit. Be aware taxis come in from Darlington so a two mile fare was £8 each way. My...

 Report
Helpful?
Thank Andy G
North Kyme, United Kingdom
Reviewed 21 December 2016

Hotel has just had a total makeover - the rooms are lovely - clean - fresh and amazing shower. The bathrooms looked superb except that the toilet was wedged next to the hand sink which in turn was wedged next to the shower partition. So, when arising from the toilet you invariably hit you thigh on the marble shelf supporting...

 Report
Helpful?
Thank oldcachhouse

113 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (90)
Viewed
Bathroom (11)
Viewed
Room/Suite (14)
Viewed
Hotel & Grounds (8)
Viewed
Dining (4)
Viewed
Other (53)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Room/Suite (11)
Viewed
Dining (5)
Viewed
Hotel & Grounds (5)
Viewed
Bathroom (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Croft-on-Tees
3.6 km away
Blackwell Grange Hotel
Blackwell Grange Hotel
#8 of 21 in Darlington
749 reviews
0.7 km away
Clow Beck House
Clow Beck House
#5 of 21 in Darlington
173 reviews
0.9 km away
Rockliffe Hall
Rockliffe Hall
#1 of 1 in Hurworth-on-Tees
2,356 reviews
Show Prices
Show Prices
Show Prices
10.7 km away
BEST WESTERN Walworth Castle Hotel
4.8 km away
Mercure Darlington Kings Hotel
16.7 km away
Allerton Court Hotel
Allerton Court Hotel
#3 of 5 in Northallerton
272 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning

Additional Information about BEST WESTERN PLUS The Croft Hotel

Address: Dalton Road, Croft-on-Tees DL2 2ST, England (Formerly The Croft Hotel)
Region: United Kingdom > England > Durham > Croft-on-Tees
Price Range: $86 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS The Croft Hotel 3*
Number of rooms: 19
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Travelocity, Priceline, TripOnline SA and Hotels.com so you can book your BEST WESTERN PLUS The Croft Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western The Croft Hotel Croft-On-Tees
Best Western Darlington
Croft Spa Hotel
Darlington Best Western
Best Western Croft
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS The Croft Hotel staff and other travellers.
1 question
Ask a question
Santa Barbara, California

See all questions (1)

Questions? Get answers from BEST WESTERN PLUS The Croft Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is only two stories but has no lift. If you have difficulty with stairs book a ground floor room.”
961mikej961, 14 Apr 2017 | Read review
“All rooms look beautiful”
angel_25237, 27 Feb 2017 | Read review
“double room 15 bathroom very restricted us - see comments above”
oldcachhouse, 21 Dec 2016 | Read review
“Upgrade from standard room was insignificant”
, 20 Dec 2016 | Read review
“We got a superior room and it really was.”
808marianh, 18 Nov 2016 | Read review
5 of 5