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Situated at the western side of Paris, in the business district La Défense. Of course you miss the charm and maybe views but we got an upgrade and had a large room, certainly for Parisian standards. Finding it by car is not that easy, and...More
Response from SOFITELDEFENSE, Responsable relations clients at Sofitel Paris La DefenseResponded 5 days ago
I would like to thank you for taking the time to share your impressions following your recent stay with us.
I am very pleased to read such a positive and detailed feedback and I have already shared your compliments within our teams!
From the moment we walked in the door this has shown itself as an absolutely outstanding hotel. Our room was awesome...spotless. Room service was delicious...staff were friendly. Amazing experience! The Metro was only 5 minutes walk away...the shopping centre was 10 minutes walk. Such a...More
Thank Tracy T
Response from SOFITELDEFENSE, Responsable relations clients at Sofitel Paris La DefenseResponded 3 January 2018
Dear Tracy T,
I am very pleased to read that your overall experience with us met your expectations and that you enjoyed every part of your stay, from the quality of your bedroom to the friendly service delivered by our Ambassadors.
We are already looking...More
We were slightly disappointed when we were given a very dated junior suite that clearly did not resemble the pictures posted by other guests on Trip advisor. The Junior Suite could barely fit the rollaway bed for the 3rd person in our room. However after...More
1 Thank Dana23
Response from SOFITELDEFENSE, Responsable relations clients at Sofitel Paris La DefenseResponded 1 week ago
Thank you very much for taking the time to share your experience in our hotel on TripAdvisor.
I am very sorry to read that you did not like your Junior Suite, and its design, and I would have been glad to meet you...More
I stayed here for 1 night, service was great. They also decorated my room as it was my wedding anniversary. Food was good, well equipped room. Location was great near the train station and also shopping malls.
Would recommend to everyone.More
1 Thank Amritpal B
Response from SOFITELDEFENSE, Responsable relations clients at Sofitel Paris La DefenseResponded 2 weeks ago
Dear Amritpal B,
We are delighted to receive such a positive and valuable feedback and I am glad to read that you enjoyed your overall experience with us.
We are already looking forward to welcoming you back very soon,
The front desk staff are all excellent and the food in the restaurant is of a good standard.
The rooms are spacious and comfortable and the hotel has some useful facilities.
There is a lot to see in the La Defense area so plenty within...More
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Thank Alan B
Response from SOFITELDEFENSE, Responsable relations clients at Sofitel Paris La DefenseResponded 4 weeks ago
Dear Alan B,
We are pleased to receive your appreciations in regards to the excellent service delivered by all our Ambassadors as well as to the comfort and the size of your bedroom.
I would like to apologise for the shortcomings you encountered with the...More