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Brook Mollington Banastre Hotel & Spa

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Brook Mollington Banastre Hotel & Spa
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1,446 Reviews from our TripAdvisor Community

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Showing 1,439: English reviews
Durham, United Kingdom
Level Contributor
96 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed yesterday NEW

The name is posh, the reality of it is not. The hotel is on a very busy road and the entrance is very plain. The bar area is the best decorated, the rest is a bit gaudy & 1970's time warp type design. My room was big but dingy, all browns and dingy. The bathroom was again big, but the... More 

Helpful?
Thank Wob64
Hythe, United Kingdom
Level Contributor
3 reviews
Reviewed 2 days ago NEW

The hotel is in need of some refurbishment , however, it is to commended for the staff. Everything they can do to make your stay comfortable, they carry out. Friendly, amicable and accommodating. Lovely food and a warm, comfortable lounge. Truly enjoyable. Will visit again.

Helpful?
Thank annhawkins1947
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 days ago NEW via mobile

Just returned from a lovely couple of days at the hotel. Convenient for Chester. Started our stay with a visit to the Spa unfortunately steam room wasn't working but a lovely well looked after well presented relaxing environment. Restaurant dinner absolutely superb as we're staff throughout. Stayed in ground floor room to the left from reception. No problems but the... More 

Helpful?
Thank iain s
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 days ago NEW via mobile

We visited with another family couple. Had two double rooms, bed and breakfast. There is plenty of parking. Entering the lobby. All appears fresh and clean. The staff were polite, welcoming and helpful. The rooms however let the hotel down. Once away from the lobby the hotel gets much more dated. I feel it would benefit for a decent lick... More 

Helpful?
Thank Richard A
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Richard A I am very pleased that you enjoyed your recent stay with us at The Brook Mollington Banastre Hotel and Spa and thank you for your kind appreciation of the efforts of Mr Gavin and his team to ensure that you had such a relaxing and enjoyable time in the company of your friends . Brook Hotels are... More 

Runcorn, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 days ago NEW

Stayed at this hotel for a wedding, which i must say was brilliant. The hotel though was a bit dissapointing, not what i expected, we stayed in room 21, the bed was very uncomfortable and the pillows were nearley none existent they were that flat, the curtains were hanging off the rail and they were damp on the corner. The... More 

Helpful?
Thank profswife56
Blackpool, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 days ago NEW

Could not fault the place the staff or the management.was a terrific time staying there. We will definitely be back soon. Our friends who came with us have the same things to say and told us to get another little trip arranged. Rob Shields and wife.

Review collected in partnership with Galahotels.com

Helpful?
Thank Robert S
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Mr and Mrs Shields Thank you of your kind and generous review of the time you spent with us recently catching up with your friends at the Brook Mollington Banastre Hotel and Spa . It is always so rewarding for me to pass on such wonderful feedback to Mr Gavin to share with all his staff and of course... More 

Level Contributor
4 reviews
Reviewed 1 week ago via mobile

We got married at the Mollington Banastre on 22nd October and credit were its due everything was absolutely perfect thanks to the Fintan and his amazing team of staff -the two Nicks especially and Hayley for organising our wedding. We chose the mollington banastre as it was local to us but more importantly they were so flexible and helpful on... More 

Helpful?
Thank lukes2107
Canterbury, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

We did a one night dinner bed and breakfast package. All the staff were fabulous, efficient and friendly. Our room was very clean and comfortable, and our evening meal and breakfast were both served lovely and HOT a rare occurrence these days. Looking forward to staying again and hopefully with time to use the spa facillities.

Helpful?
Thank Annette B
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Annette B It was a pleasure to look after you both during your recent stay with us at The Molly B and I would like to thank you for your wonderful comments and rating today. Mr Gavin and his team always do there very best to ensure that our guests have a relaxing and enjoyable stay and it is... More 

Blackpool, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

This is an AVERAGE hotel that i would expect to pay £80 for not £220. NEVER a four star hotel!! Staff are lovely and surroundings nice. Food was great and tasty. Service was poor, had to ask for vinegar after getting chips! Eaten packet of biscuits with tea/coffee in room. Beds were two single beds pushed together with the worst... More 

Helpful?
Thank GlenSam
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear GlenSam As you are aware both myself and the GM, Mr Gavin have been in contact with you directly to discuss your review in person. Whilst it is highly unusual for the Hotel to receive such negative comments regarding the service or cleanliness of the Hotel your opinions have, of course, been noted. At Brook we do value all... More 

Buckley, United Kingdom
1 review
Reviewed 2 weeks ago

Took a friend for Afternoon Tea as a birthday treat, and after reading some reviews was a little worried. However, it was absolutely delicious and we enjoyed it very much. Sandwiches nice and fresh, cakes lovely (but we were too full and brought some home with us). Scones and cream really yummy. Staff were efficient and friendly. Would certainly come... More 

Helpful?
Thank diddydi2016
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear diddydi2016 I am so pleased to read that you enjoyed your Afternoon Tea with us and that this provided the birthday treat that you hoped for. I will pass your kind words on to Chef and of course we would be delighted to welcome you back to the hotel to dine with us again. Thank you for taking a... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
This 4-star country-house hotel is in beautiful grounds, a short drive from Chester city centre. For leisure, it has an indoor swimming pool, a sauna, gym, jacuzzi, squash courts and spa. The beauty spa offers a range of relaxing treatments, including mud wraps and massages. Brook Mollington Banastre also has free car parking. Hotel Rooms: 63. ... more   less 

Additional Information about Brook Mollington Banastre Hotel & Spa

Address: Parkgate Road, Mollington, Chester CH1 6NN, England
Region: United Kingdom > England > Cheshire > Chester > Mollington
Price Range: $106 - $1,268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Brook Mollington Banastre Hotel & Spa 4*
Number of rooms: 63
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Also Known As:
Brook Mollington Banastre Hotel Mollington
Brook Mollington Banastre Hotel And Spa
Best Western Chester
Chester Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Brook Mollington Banastre Hotel & Spa staff and other travellers.
14 questions
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Stafford, United Kingdom
over a year ago
over a year ago
Blackburn, United Kingdom
over a year ago

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Questions? Get answers from Brook Mollington Banastre Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can feel cold during the day”
 of 5 bubbles annhawkins1947, 30 Nov 2016 | Read review
“Go to Holiday Inn!!”
 of 5 bubbles GlenSam, 20 Nov 2016 | Read review
“Not applicable”
 of 5 bubbles SueandbillyM, 5 Nov 2016 | Read review
“stunning view at the rear”
 of 5 bubbles TownsendP1705, 26 Oct 2016 | Read review
“We had a quite room facing the Gardens.”
 of 5 bubbles , 21 Oct 2016 | Read review
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