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Macdonald Craxton Wood Hotel & Spa

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Macdonald Craxton Wood Hotel & Spa
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1,771 Reviews from our TripAdvisor Community

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Showing 1,768: English reviews
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Chester, UK
Reviewed yesterday NEWvia mobile

I went for a spa day with my mum, it's the first time we've been since the renovations and we were very impressed, the spa area has a very relaxing feel, a thermal suite with saunas, steam room and foot spas and two relaxation rooms. The pool was lovely and warm and if I lived closer I'd join the health...

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Helpful?
Thank embole
merseyside
Reviewed 3 days ago NEWvia mobile

An amazing hotel, perfect spa day and surroundings . The best massage ever had and the staff were so professional and helpful . Will be back !!! Wonderful surroundings and lovely bar and grill. Hotel rooms were immaculate -could not fault a thing during the stay

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Thank Su S
liverpool england
Reviewed 4 days ago NEW

booked a Saturday night here on a offer of b&b in an executive room for £79, this included access to the thermal spa, we found all members of staff to be friendly and professional, especially the guy with glasses on who was in the bar and in charge at breakfast the next morning.we were allocated room 109 which was a...

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Thank 5,913
Reviewed 5 days ago NEWvia mobile

Here on business. Really good relaxing stay. All staff was extremely friendly and provide a great service. There is a Spa, gym and swimming pool right next to the hotel. Excellent restaurant with a good choice of on the menu.

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Thank Char F
Manchester
Reviewed 1 week ago

really nice hotel in a pleasant setting with a stream running through the well kept gardens.Room spacious well furnished and comfortable beds.Staff extremely helpful and friendly and definitely go the extra mile.Enjoyed a two course set dinner in the restaurant on the Sunday evening excellent food and service once again faultless.Good value considering the quality of the food.A large variety...

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Helpful?
Thank countydownrose81
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear countydownrose81 Thank you for taking the time to leave an excellent and detailed review after staying at Craxton Wood. We very much appreciate such fantastic comments. I am so pleased to read you enjoyed your Spa treatments. We have recently changed our product to the wonderful ESPA and offer great treatments and Spa packages. I hope to welcome you...

United Kingdom
Reviewed 1 week ago

I liked the location of this hotel, plenty of greenery and away from too much noise. The hotel looks quite old but the room was good, no noise and a comfortable bed. We stayed for a wedding and they had a large room that could be divided in 2. The breakfast was very good and it was nice to look...

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Helpful?
Thank NorthernPasty
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear NorthernPasty Thank you for taking the time to leave a review of your stay at Macdonald Craxton Wood Hotel. We very much appreciate such wonderful comments. Kind regards Mark King

Reviewed 1 week ago

Poor reception service on check in. Fail to see why a debit card is not acceptable and insisted on a credit card. My husband is disabled and there is no one to help with luggage, so had to struggle with bags myself. Dinner was a disappointment, chicken terrine was full of bones and one burnt pork chop with one floret...

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Thank Karen C
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Karen C Thank you for taking the time to give your valued comments after staying at Macdonald Craxton Wood Hotel. I must apologise that on this occasion you left feeling less that satisfied with the service and facilities of the hotel. Please contact me directly by email , gm.craxton@macdonald-hotels.co.uk, to discuss the points raised as this is not our...

New Forest, United Kingdom
Reviewed 1 week ago

We parked in the only Disabled bay I could see, if there were others they were not easily spotted. First impression was what a lovely looking premises. Thats the good bit. We entered the reception to find quite a queue, reality was 5 to 8 people but as it appeared to be a Wedding Party it was very S L...

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Thank Phil C
Reviewed 1 week ago

We stayed at Craxton Wood for the new year weekend package. The room was very spacious and clean. We had a massage in the spa, which was lovely. The food at the hotel was very good and the new years Eve dinner was very good.

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Thank Amanda W
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Amanda W Thank you for taking the time to leave a review of your New Year stay. We very much appreciate your valued comments. Thank you again, and i hope to welcome you back to Craxton Wood in the future. Kind regards Mark King

Liverpool
Reviewed 2 weeks ago via mobile

Stayed for 1 night via a Travelzoo offer which included Executive Room, Breakfast and access to the Thermal Suite. What a bargain! From start to finish we had a wonderful stay. We enjoyed all of the facilities in the spa which were very good. We had pre-dinner cocktails in the bar which were some of the best we had ever...

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Thank BlueNoseLiverpool

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestling in 27 acres of Cheshire woodland, you wouldn't believe how close Macdonald Craxton Wood Hotel & Spa is to the M53, connecting to the M56 and onto Manchester and the rest of the UK. A beautiful secluded hotel and picture perfect wedding venue combined with outstanding comfort and accessibility. Macdonald Craxton Wood Hotel & Spa blends the best of British tradition with comfort and style to ensure your stay is special. And we're ideally located just a short distance from the attractions of the North West, with the historic city of Chester only ten minutes away. Enjoy cocktails on the terrace before experiencing gourmet dining in the Craxton Wood Grill. Indulge at our Vital Health & Wellbeing Club and Spa - we've just undergone a sensational £1.4million transformation and there's no better place to put your feet up and let our therapists ease away your stresses. ... more   less 

Additional Information about Macdonald Craxton Wood Hotel & Spa

Address: Parkgate Road, Ledsham CH66 9PB, England
Region: United Kingdom > England > Cheshire > Ledsham
Price Range: $137 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Craxton Wood Hotel & Spa 4*
Number of rooms: 72
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Also Known As:
Macdonald Craxton Wood Chester
Hotel Macdonald Craxton Wood
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Craxton Wood Hotel & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice rooms at the fron of the hotel overlooking grounds and stream”
 of 5 bubbles countydownrose81, 18 Mar 2017 | Read review
“There may nt be any”
 of 5 bubbles H5704WBphilc, 15 Mar 2017 | Read review
“asked for an accessible room, on ground floor, 115, was lovely, at the rear , but looked out on to lawns and trees.”
 of 5 bubbles KeithandBecs, 2 Mar 2017 | Read review
“great location and health club”
 of 5 bubbles Menorca100, 1 Mar 2017 | Read review
“All good from what we saw”
 of 5 bubbles mtmeasham, 21 Feb 2017 | Read review
5 of 5