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The Chedi Muscat - a GHM hotel

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The Chedi Muscat – a GHM hotel
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2,207 Reviews from our TripAdvisor Community

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There are newer reviews for The Chedi Muscat – a GHM hotel
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Showing 1,746: English reviews
Las Vegas, Nevada
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 10 February 2014

I spent 6 wonderful nights at the Chedi Muscat this past January and all I need to say is WOW!!!! If you're looking for a hotel with peace and quiet, attentive service, wonderful food, beautiful pools and . . . . gosh I could go on and on. The grounds were immaculate. All of the employees were so friendly and... More 

Helpful?
2 Thank trakin69
Chedimuscat, Manager at The Chedi Muscat – a GHM hotel, responded to this review

Dear trakin69, Thank you for sharing your experience at The Chedi Muscat. We are delighted to hear that you have enjoyed your time and that your stay was pleasant. Your kind words are much appreciated, in particular the ones about our employees and our service; we will make sure to pass on your praise and comments to the related teams.... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 February 2014

It is interesting that some of the reviewers over the last few days have been disappointed. Many of their complaints can be echoed by us. On the whole the service and quality of food is good, however the rooms are dated and fairly basic for 5 star resort, even deluxe ones have no bath and in our case no view.... More 

Helpful?
1 Thank Nick12014
Chedimuscat, Manager at The Chedi Muscat – a GHM hotel, responded to this review

Dear Nick12014, Thank you for taking the time to review The Chedi Muscat. We are concerned to learn of your experience during your stay with us. Needles to say, what occurred does not adhere with our service and standards and we regret that you left the hotel with a negative impression. Please rest assured that our constant aim is to... More 

BATH UK
Level Contributor
105 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 7 February 2014

My wife and I stayed at the Chedi for 5 nights in mid January. Our agent had told us that of our two hotels in Muscat we should stay at the Chedi last as it gave guests the best experience. Well, in our opinion the Al Bustan Palace gave us the overall better experience. Turning in from the dual carriageway... More 

Helpful?
Thank GRAHAM H
Chedimuscat, Manager at The Chedi Muscat – a GHM hotel, responded to this review

Dear GRAHAM H, Thank you for taking the time to provide feedback about your recent experience with us. I sincerely apologize for your disappointment in the level of service you received. This is certainly not indicative of the level of service we strive to provide for all of our guests. I would personally welcome the opportunity to discuss your experience... More 

Dumbarton, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 February 2014

My husband, my daughter and myself have just returned from spending a week at the chedi hotel in Muscat. This hotel is fabulous, couldn't really begin to describe how lovely the grounds are, very tranquil. There is a choice of three beautiful swimming pools plus a private beach for relaxing. The food and the service in the five restaurants is... More 

Helpful?
Thank Yvonne C
Chedimuscat, Manager at The Chedi Muscat – a GHM hotel, responded to this review

Dear Yvonne C, We would like to thank you very much for your comment on Tripadvisor, regarding your recent stay at The Chedi Muscat! We always try to do our best to make sure our guests have the best experience while staying with us and we are delighted to read that you appreciated every moment of it. We hope to... More 

Dubai, United Arab Emirates
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 February 2014

Yes i agree with most reviews ....The resort is beautiful - Restaurant and food is excellent BUT The Service is incredibly poor for a 5**** ....even worse than poor ...some people/staff are arrogant which is a really bad feeling as a customer- I think some people there just do not care - rules in the hotel are more strict for... More 

Helpful?
3 Thank Thierry T
Chedimuscat, Manager at The Chedi Muscat – a GHM hotel, responded to this review

Dear Thierry T, Thank you very much for your feedback following your stay with us at The Chedi Muscat, this will be of great help in resolving our shortcomings. I am nonetheless disappointed that your stay did not meet your expectations. First and foremost I would like to apologize to you as it seems we have not lived up to... More 

Antwerp, Belgium
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 February 2014

The ultimate class in service , elegance, beauty and good food. A mixture of gorgeous Arabian style with western comfort One will have to accept there is a high price to pay for this. Go for it , if you can afford it.

Helpful?
Thank MichelP6666
Chedimuscat, Manager at The Chedi Muscat – a GHM hotel, responded to this review

Dear MichelP6666, We are delighted that you had a great experience at The Chedi Muscat during your latest stay. We look forward to welcoming you back at the hotel soon! Kind regards, Christoph K. Girsch More 

Locarno, Switzerland
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 January 2014

We are fans of GHM Hotels and the Chedi Muscat is a wonderful property: the resort looks gorgeous and is well maintained. It has elegant luxurious Asian touches, decor are nice and service is attentive. The spa is the best feature: fantastic treatments and personal very attentive and professional. Impeccable grounds, pools but the beach is very sad ..... We... More 

Helpful?
Thank mida_amorgos
Chedimuscat, Manager at The Chedi Muscat – a GHM hotel, responded to this review

Dear mida_amorgos, Thank you for taking the time to write a review about your recent stay at our hotel The Chedi Muscat. We appreciate your comments, both positive and where we need to improve. We are happy to read that you found the Hotel gorgeous and well maintained, and that the Service was up to our normal standard. Striving for... More 

Jersey, United Kingdom
Level Contributor
235 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 30 January 2014

We booked a late trip expecting the best and whilst the hotel was acceptable we found it a long way from the standards of the Royal Mirage in Dubai . The spa was the best feature, quite wonderful and superb personal trainer in Ines who helped in many ways and the facilities were amazing . The main Restaurant was sound... More 

Helpful?
5 Thank Bertie W
Chedimuscat, Manager at The Chedi Muscat – a GHM hotel, responded to this review

Dear Bertie W, Thank you for taking the time to write a review about your recent stay at our hotel The Chedi Muscat. We apologize for failing to provide you with a fully enjoyable and memorable experience. We do value your constructive feedback as it allows us to improve the service which we deliver to our most discerning guests. We... More 

Jersey, United Kingdom
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 30 January 2014

What a huge disappointment. We experienced nothing but problems right from even before we checked in. We changed our flight from Dubai to Muscat which meant that we would be arriving earlier than arranged. So my husband phoned the hotel to advise them of this as we had arranged transport via the hotel only to be told "that they would... More 

Helpful?
4 Thank Harvieboy
Chedimuscat, Manager at The Chedi Muscat – a GHM hotel, responded to this review

Dear Ward123_11, Thank you for taking the time to share with us your feelings and impressions of your recent experience with us at The Chedi Muscat, I do appreciate your extensive feedback as it help us improve both our service and our product. First and foremost may I apologize most sincerely for the problems you encountered as you have certainly... More 

Dubai, United Arab Emirates
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 January 2014

My wife and I stayed here for a night recently for my birthday celebration. The front desk provided us with early check-in and late check-out due to our flight schedule which was very nice. Service throughout the property was very friendly and requests for extra glasses, etc. were promptly taken care off. We ate at the beach bar (wagyu burgers)... More 

Helpful?
Thank Like2Travell
Chedimuscat, Manager at The Chedi Muscat – a GHM hotel, responded to this review

Dear Like2Travell, We are delighted that you had a great experience at The Chedi during your latest stay in Muscat. We look forward to welcoming you back at the hotel soon! With sincere regards, Christoph K. Girsch More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Occupying a prime beachfront location, this exclusive 21-acre 5 star beach resort is located 20 minutes north of old Muscat, the capital of The Sultanate of Oman, at Al Ghubra. The Chedi Muscat is ideally located for business and leisure travelers alike as the main tourist attractions, the financial centre and Muscat International Airport are only a 15 minutes drive away. The Chedi Muscat, a member of “The Leading Hotels of The World” and Oman’s first contemporary hotel, opened its doors in 2003. The resort offers understated elegance and a perfect mix of Omani architecture and a profound Asian Zen-style. The minimalist lines of the low-rise buildings are accentuated by gardens of symmetrical simplicity, with lines of manicured hedges and ordered pools of water, creating an implacable Zen calm. All 158 rooms have breathtaking views across the gardens and ponds, mountains and the Gulf of Oman. As well as a 370m private beach, The Chedi Muscat offers guests a choice of three pools: the adults-only infinity Chedi Pool, surrounded by cabanas and with a superb seafront location and the recently opened 103-metre outdoor pool The Long Pool, and the family friendly Serai Pool, with its black mosaics and elegant canopy plus 2 flood lit tennis courts. ... more   less 

Additional Information about The Chedi Muscat – a GHM hotel

Address: North Ghubra 32, Way no 3215, Street no 46, Muscat 113, Oman
Region: Oman > Muscat Governorate > Muscat
Price Range: $619 - $2,593 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chedi Muscat – a GHM hotel 5*
Number of rooms: 158
Reservation Options:
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Also Known As:
The Chedi Muscat Hotel Muscat Governorate
The Chedi Hotel Muscat
Chedi Oman
Chedi Hotel Oman
Chedi Hotel Muscat
Chedi Muscat Oman
Hotel Style:
#1 Spa Hotel in Muscat
#1 On the Beach Hotel in Muscat
#1 Luxury Hotel in Muscat
#2 Romantic Hotel in Muscat
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Questions & Answers

Here's what travellers have asked, with answers from The Chedi Muscat – a GHM hotel staff and other travellers.
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Questions? Get answers from The Chedi Muscat – a GHM hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I went for lunch only”
 of 5 bubbles asya1960, 16 Nov 2016 | Read review
“Try somewhere else”
 of 5 bubbles JonathanT663, 14 Nov 2016 | Read review
“Pay the extra for a club room.”
 of 5 bubbles Alexgpringle, 14 Nov 2016 | Read review
“Never returning here.”
 of 5 bubbles J1087MBmohameds, 14 Nov 2016 | Read review
“I had a "Club Deluxe" with ocean view! Suites supposed to be amazing as well”
 of 5 bubbles _HGreiner, 9 Nov 2016 | Read review
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