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      Grand Hyatt Muscat

      1,457 Reviews
      #12 of 59 Hotels in Muscat
      Shatti Al Qurum | Diplomatic District, Muscat 113, Oman
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      Lowest prices for your stay
      2017-10-01 2017-10-02
      US$238
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      US$236
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      US$239
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      Hotels.comUS$239
      Orbitz.comUS$239
      Expedia.comUS$239
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      Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
      All photos (1,543)
      Full view
      Certificate of Excellence
      Traveller (1050)
      Room & Suite (578)
      Pool & Beach (126)
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      Overview
      4.0
      1,457 reviews
      • Excellent52%
      • Very good30%
      • Average11%
      • Poor5%
      • Terrible2%
      Travellers talk about
      “swim up bar” (33 reviews)
      “tuscany restaurant” (26 reviews)
      “john barry” (20 reviews)
      Free Wifi
      Free Parking
      Breakfast Buffet
      Beachfront
      Pool
      Non-Smoking Hotel
      Restaurant
      Free Airport Transportation
      Room Service
      Suites
      Poolside Bar
      Fitness centre
      Concierge
      Spa
      Facilities for Disabled Guests
      Business Centre
      Dry Cleaning
      Tennis Court
      Butler Service
      Housekeeping
      Babysitting
      5.0 Star Hotel
      All hotel details
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      Rooms
      Oct 1Oct 2
      |
      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (1,457)
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      1 - 5 of 1,191 reviews

      Reviewed 2 days ago
      Must visit

      Very friendly staff , the swimming pool and beach accsess was very good , rooms were very clean , breakfast was very good with many options , location is good very close to the city center and airport as well

      Review collected in partnership with Hyatt Hotels
      Thank MJ W
      Reviewed 4 days ago
      Grand Hyatt Muscat

      Stunning decor and lavish lobby, but the rooms are somewhat dowdy and outdated. Reception staff are very friendly and check in was very efficient, however, the hotel could probably focus on getting the rest of their staff up to 5* standards. Rooms are clean, but...More

      Thank solotravelleruk2017
      Response from GrandHyattMuscat, Personal Assistant to the General Manager at Grand Hyatt MuscatResponded 3 days ago

      Greetings from Grand Hyatt Muscat and thank you very much for being our guest. At first, please accept our sincere apology for the various inconsistency you experienced while staying with us. We regret that you did not enjoy your stay and that we were unable...More

      Reviewed 4 days ago
      a night in Muscat

      The Grand Hyatt Muscat is impressive when you enter the lobby area and most wonderful art work is assembled here. I did not appreciate the rooms and think a refurbishment would be a good idea. The large room i stayed was with almost no decor...More

      Thank UdoLandow
      Response from GrandHyattMuscat, Personal Assistant to the General Manager at Grand Hyatt MuscatResponded 3 days ago

      Thank you for taking the time to complete our guest experience survey and share your experiences with me. At Grand Hyatt Muscat, we strive to deliver the best possible service for each and every one of our guests and I was sorry to hear that...More

      Reviewed 4 days ago via mobile
      Cloudy Swimming Pool.

      I like this hotel very much and have been regularly visiting for 5 years but recently the swimming pool is a disaster. The water looks green and cloudy and basically dirty. Certainly it is not 5 star standard. I hope things improve soon otherwise I...More

      Thank Ken C
      Response from GrandHyattMuscat, Personal Assistant to the General Manager at Grand Hyatt MuscatResponded 2 days ago

      Greetings from Grand Hyatt Muscat and thank you for taking the time to share your feedback and for staying with us. At Grand Hyatt Muscat, we strive to deliver the best possible service for each and every one of our guests and I was sorry...More

      Reviewed 5 days ago
      Beautiful Place.

      The place is beautiful. Gorgeous lobby. Nice touches in he architecture throughout. Service was nice, but I was incorrectly charged for breakfast and the minibar. The pool was a bit cloudy. Food and drink prices were a bit high. But overall I had an enjoyable...More

      Review collected in partnership with Hyatt Hotels
      Thank SolarSoar
      Response from GrandHyattMuscat, Personal Assistant to the General Manager at Grand Hyatt MuscatResponded 3 days ago

      Greetings from Grand Hyatt Muscat and thank you for taking the time to share your feedback and for staying with us. Delighted to know that you have enjoyed your stay and that our team was able to look after you in this while. At first,...More

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      About
      Awards & Recognition
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Free Parking
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Beachfront
      • Bar/Lounge
      • Room Service
      • Spa
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Business Centre with Internet Access
      • Free Parking
      • Room Service
      • Airport Transportation
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Babysitting
      • Room amenities
      • Minibar
      • Things to do
      • Pool
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Bar/Lounge
      • Spa
      • Hot Tub
      • Heated pool
      • Outdoor pool
      • Tennis Court
      Details
      • Price range
      • US$122 - US$378 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #4 Business Hotel in Muscat
      • #5 On the Beach Hotel in Muscat
      • #7 Romantic Hotel in Muscat
      • #12 Luxury Hotel in Muscat
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms
      • Number of rooms
      • 280
      • Reservation Options
      • TripAdvisor is proud to partner with Hotels.com, Agoda, Orbitz, Expedia, Booking.com, Priceline, Hyatt Hotels Corporation, Cancelon, Travelocity, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Grand Hyatt Muscat reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Oman >
      • Muscat Governorate >
      • Muscat
      • Also Known As
      • Grand Hyatt Muscat Hotel Muscat ,
      • Muscat Grand Hyatt ,
      • Hyatt Muscat ,
      • Muscat Hyatt
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      Add Photo Photos
      All photos (1,543)
      Full view
      Traveller (1050)
      Room & Suite (578)
      Pool & Beach (126)
      Dining (81)
      Hotel & Grounds (717)
      Bathroom (29)
      Business Centre & Event Rooms (4)
      Nearby
      Sponsored by:
      Nearby HotelsSee all 59 hotels in Muscat
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      Nearby Attractions
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      Ask a question
      Questions & Answers
      See all 14 questions
      Laila Z
      15 August 2017|
      Answer
      Response from Hermes_NL | Reviewed this property |
      Not sure, but there is a great Omani shisha restaurant on the beach just in front of the Grand Hyatt (the Candle Cafe) where locals and some tourist come to enjoy their shishas
      0
      Votes
      groovefactor
      12 August 2017|
      AnswerShow all 2 answers
      Response from Aventus81 | Reviewed this property |
      Are you serious? Can you also ask them to get me my favorite newspaper too? I guess you mixed up this site with the Hotel website.
      0
      Votes
      Louisa_2013
      29 April 2017|
      AnswerShow all 9 answers
      Response from Dave P | Reviewed this property |
      Hi Louisa, the hotel do offer a shuttle but it's about £40. Taxis are metered and will cost about £20 (10 Rials) make sure you get a price before you get in the taxi. We bartered with most taxi drivers to agree a fair price.
      0
      Votes
      Room Tips
      "Sea view on top floor"
      Read review
      "overlooking the pool and beach is best"
      Read review
      "Ask for rooms facing the pool."
      Read review
      "Pay for a Club Suite and ask for a corner room"
      Read review
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