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Grand Hyatt Muscat

Traveller (1293)
360
Panoramas (37)
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Certificate of Excellence
About
Location
Cleanliness
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Certificate of Excellence
Grand Hyatt Muscat is a 5 star hotel situated on a pristine stretch of beach in the capital of the Sultanate of Oman and is a striking illustration of Arabian architecture. Located in the heart of the diplomatic district of the city in Shatti Al Qurm, majestic surroundings and traditional Omani hospitality combine for a truly unforgettable stay. Grand Hyatt Muscat is perfect for both business and leisure pursuits, and is one of the largest and most opulent luxury hotels Muscat has to offer, with 280 stylishly appointed rooms & suites. The property has exceptional recreational facilities and numerous meeting and banquet spaces which cater to a wide range of events and business requirements. Guests can choose from a variety of award winning restaurants, bars and lounges including Grand Hyatt Muscat’s signature restaurant, Tuscany Italian restaurant, the Rooftop Grill House and Muscat’s premier night club Copacabana.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Wifi
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Classic
Luxury
HOTEL CLASS
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Reviews & more
1,818Reviews
1,780Photos
23Q+A
100Room tips
Traveller rating
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Popular mentions
Pros: Hotel staff friendly and helpful Lovely Italian restaurant Spacious, comfortable room Reliable taxis outside the hotel Comfy loungers Cons: £200 deposit on a MasterCard required Lots of shade, not much sunshine Pools not heated No loungers on actual beach only on the
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Hotel's Favourite
Just arrived to a great welcome. Rooms spacious and clean. Low rise hotel so doesn't ruin the views. Lovely wide open pool plenty of sun beds overlooking the sea. Excellently equipped gym. Ideal place to stay.
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Response from GrandHyattMuscat, Manager at Grand Hyatt Muscat
Responded Mar. 5, 2018
Greetings from Grand Hyatt Muscat and I trust this email finds you well. We thank you for taking the time to complete our guest experience survey and share your experiences with me. I am delighted to learn that you enjoyed your time while staying with us. We appreciate the opportunity of being in service with you and looking forward to welcome you back. Best regards Maryna Schielke
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This hotel have a lot a good thing : - Good services room - Good employes - Good beach and pool But there is too many bookers going out in the evening with their customers. You can see them between 9pm to 12pm. You SHOULD BE ASHAMED!!!!!! I'm with my family... I was forced to
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Response from GrandHyattMuscat, General Manager at Grand Hyatt Muscat
Responded 2 days ago
Dear Mr. Taki Thank you for your feedback and comments on your recent stay with us here in Muscat, we are always delighted to hear that the service and care provided by our team members meet with the expectations of our many local and International guests while visiting this amazing part of the world. At the same time I am very disappointed to read your comments on certain visitors and guests of the Hotel, please be assured the Hotel follows all local government and hotel requirements and that all non-staying guests are required to register at the front desk with ID when entering the Hotel. I will certainly look into your feedback and make sure that we are following the proper procedures as we required and avoid any future embarrassment to any of our guests. Best Regards Paul Murphy General Manager
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The Grand Hyatt is the perfect place for a few days of R&R or to explore Muscat and surrounding. I cannot fault this property, everything was perfect. It is not the newest resort but very well maintained. The rooms are spacious, the staff is extremely nice and the location is
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Response from GrandHyattMuscat, Manager at Grand Hyatt Muscat
Responded 1 week ago
Greetings from Grand Hyatt Muscat and I trust this email finds you well. Thank you for taking the time to complete our guest experience survey. We always strive to deliver the best possible service for each and everyone of our guest and it is always gratifying to know that you have enjoyed your stay with us. We appreciate your very encouraging comments and your remarks drive us to keep going with our efforts as we continue to provide abundant experiences to each of our guests. I look forward to another opportunity to host you at Grand Hyatt Muscat, and once again, thank you for your positive comments Best regards Maryna Schielke
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We stayed here for 12 nights. Our original booking was for 4 nights. The hotel is beautifully situated by the beach and has a great pool which is good for all. There are numerous restaurants which cater for all tastes. The breakfast buffet is wonderful but we opted for the Club
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Response from GrandHyattMuscat, Manager at Grand Hyatt Muscat
Responded 1 week ago
Dear Guest Thank you for your time and interest in providing us with your feedback and comments in regards to your recent stay with us here in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet with the expectations of our many local and International guests. I also appreciate your feedback on the Hotels facilities, please be assured I have passed them on to our team as we continue to work on providing the highest levels of services to all of our guests. We look forward to welcome you back on your next visit to Muscat Best Regards Maryna Schielke
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All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorGrand Hyatt Muscat
The Royal Suite at the Grand Hyatt Muscat
Professional photo exclusively commissioned by TripAdvisorGrand Hyatt Muscat
The Crowne Suite at the Grand Hyatt Muscat
Professional photo exclusively commissioned by TripAdvisorGrand Hyatt Muscat
The Crowne Suite at the Grand Hyatt Muscat
Professional photo exclusively commissioned by TripAdvisorGrand Hyatt Muscat
The Crowne Suite at the Grand Hyatt Muscat
Professional photo exclusively commissioned by TripAdvisorGrand Hyatt Muscat
The Royal Suite at the Grand Hyatt Muscat
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Yes children are allowed It is one big pool with multi depth but as I felt there was a current in the pool in a circular form and it was a nice feeling
1 vote
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Is shampoo & conditioner provided in the normal rooms?
Yes You can find also body lotion and soap They provide you with bottled water Further you find all you need as scrubbing sponge and others
0 votes
I am sorry since I was just a Traveller last Dec/Jan I have no idea about the hotel plans
-1 votes
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"PAY 5 STAR prices receive 0 star customer service. Better off at another hotel where they appreciate your custom."
"Pick a room away from the east wing - far away from the Safari club. It's worth it to pay for a beach facing the room."
"Definitely ask for a room with garden or pool views"
"if you need to sleep during the day get a room on outside away from pool"
"Sea and the grounds views are preferable but if new to Muscat or Oman, street views are also interesting."
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PRICE RANGE
US$199 - US$435 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt muscat hotel muscatmuscat grand hyatthyatt muscatmuscat hyatt
LOCATION
OmanMuscat GovernorateMuscat
NUMBER OF ROOMS
280
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