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Grand Hyatt Muscat

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#6 of 49 Hotels in Muscat
Certificate of Excellence
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Grand Hyatt Muscat
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1,138 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Muscat
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Showing 947: English reviews
Toronto, Canada
2 reviews
Reviewed 30 November 2015

Staff were wonderful, particularly the Filipinas, who are dilligent smart employees. Carol in the John Barry bar provided exceptional service. The front dest was very accommodating with respect to my late checkour request, given that I had a late flight. My only issue was that I could not turn off the air-conditioning in my room and it was freezing. I... More 

Review collected in partnership with Easytobook.com

Helpful?
Thank David E
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear David E, Thank you for your feedback and for choosing Grand Hyatt Muscat for your stay in Oman. We will make sure to forward your comments to our associates and will make the necessary arrangements to ensure your feedback is resolved immediately, We look forward to welcoming you back soon. Regards, Nicole Bassit Marketing Communications Manager More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 November 2015

If you ever land in Muscat, make sure you stay here. We got a room in ground floor with the beautiful view of the sea. The room was clean and spacious. The pool , though small, was great. There's just a beautiful sea next to it, so don't worry about the pool. Don't miss out the activities conducted on the... More 

Helpful?
1 Thank adrendsouza
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear adrendsouza, Thank you for your delightful feedback. We are excited to know that you consider Grand Hyatt Muscat the best hotel in Oman! We hope to welcome you back soon and thank you once again for sharing your review. Regards, Nicole Bassit Marketing Communications Manager More 

Dubai, United Arab Emirates
1 review
Reviewed 28 November 2015

The staff made us feel very welcomed. We were celebrating our anniversary and the staff sent flowers and chocolate cake to the room. We felt like everything we ask of a luxury hotel was met. The price was steep, but for a special occasion it was well worth it.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Sean S
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Sean S, Thank you for your valued review and congratulations on your anniversary! We are delighted to be the hotel of choice for you to spend this special occasion. We are also thrilled to know that you had an enjoyable time at the property and look forward to welcoming you back soon. Regards, Nicole Bassit Marketing Communications Manager More 

Muscat, Oman
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 November 2015

I visit Oman regularly and in my opinion the best hotel in Muscat is the Grand Hyatt. Excellent service at check-in, superior room service, laundry and house keeping. The hotel is located on the beach and I can go for a run on the beach walk. The hotel also has an excellent gym. Superior restaurants are also in the hotel.... More 

Helpful?
1 Thank jack k
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear jack k, Thank you for your feedback and kind words. We are delighted to know that the Grand Hyatt Muscat is your hotel of choice for whenever you are in Oman. We hope to continue being your favorite hotel and look forward to welcoming you back soon. Regards, Nicole Bassit Marketing Communications Manager More 

Tehran, Iran
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 24 November 2015

I stayed in this hotel during a meeting which were held in the hotel and although I was busy attending the meeting I enjoyed staying in the hotel very much. The reception and the hotel staff were very polite and helpful and their manners were extremely courteous. the interior design of the hotel was very beautiful and had an Arabic... More 

Helpful?
1 Thank Mitra_Nou
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Mitra_Nou, Many thanks for your valued and detailed review. Your feedback will certainly help guests planning to stay with us. We hope to see you back at Grand Hyatt Muscat in the near future and look forward to welcoming you back not only for business, but for leisure too. Thank you once again. Regards, Nicole Bassit Marketing Communications Manager More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 November 2015

Positive - Well located - Good size room and bathroom - Efficient housekeeping and laundry - Had an excellent meal at the pool side restaurant Things to improve - Even though I booked a King room, it was not available on arrival - Even though the meal was excellent at the poolside restaurant, they made an error with the meat... More 

Helpful?
1 Thank Tapan P
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Tapan P, Thank you for your feedback and for outlining positive aspects of your stay. We will certainly look into your points for improvement and ensure this is shared with the management. We would like to apologize for the inconvenience experienced at Marjan and hope this does not stop you from returning to Grand Hyatt Muscat. Regards, Nicole Bassit... More 

Emirate of Abu Dhabi, United Arab Emirates
Level Contributor
67 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 20 November 2015 via mobile

Our family had a 2 night stay in Muscat over their national day weekend and had an enjoyable time on property. The hotel was quite expensive at over $450 a night but we booked a point plus cash stay and upgraded to a suite which was large but a bit dated. The service is at the grand Hyatt standard but... More 

Helpful?
Thank tonyg483
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Tony G, Thank you for your delightful and pleasantly detailed review. We will certainly share your comments with our management and ensure any concerns are immediately addressed. Thank you also for posting some photos that were taken during your stay. We look forward to seeing you and your family back at Grand Hyatt Muscat soon. Regards, Nicole Bassit Marketing... More 

Muscat
1 review
Reviewed 20 November 2015

Typical Grand Hyatt. Except buffet breakfast which is great, the restaurants offer medium quality expensive food compared to other restaurants in the city. I could only recommend the breakfast buffet and and the grill restaurant on the roof.

Review collected in partnership with Easytobook.com

Helpful?
Thank gdr634
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear gdr634, Thank you for your valued feedback. Please share your feedback with us about your restaurant experience by emailing muscat.dining@hyatt.com. We hope to be able to welcome you back soon. Regards, Nicole Bassit Marketing Communications Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 November 2015

A beautiful beach resort, well staffed with excellent food. A family of 3 and all parties were kept busy. Used the gym facilities and they are above average for any hotel chain. The food a the pool bar is great and the tea room is a nice relaxing place to unwind and get your sugar rush.

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank Steve R
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Steve R, Thank you for your delightful feedback. We are delighted to have hosted you and your family. We look forward to welcoming you back soon. Regards, Nicole Bassit Marketing Communications Manager More 

New York City, New York
Level Contributor
201 reviews
165 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed 18 November 2015

As a luxury travel writer for world-adventurer.com I've stayed in many luxury properties in the Middle East. Grand Hyatt Muscat exceeded my expectation of the Grand Hyatt with its beautiful atmosphere and lavish events. Here's what I loved about the stay: - Luxurious rooms and facilities: The surroundings exude class. - Service: Great service with a multilingual team - Restaurants... More 

Helpful?
1 Thank Davybert
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Davybert, Many thanks for your delightful review! We're thrilled to read that you had such an enjoyable and pleasant time while staying with us. Thank you for adding your experience of the Grand Hyatt Muscat on your luxury travel site. We will certainly make sure to go over there and take a look! We look forward to welcoming you... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Muscat is a 5 star hotel situated on a pristine stretch of beach in the capital of the Sultanate of Oman and is a striking illustration of Arabian architecture. Located in the heart of the diplomatic district of the city in Shatti Al Qurm, majestic surroundings and traditional Omani hospitality combine for a truly unforgettable stay. Grand Hyatt Muscat is perfect for both business and leisure pursuits, and is one of the largest and most opulent luxury hotels Muscat has to offer, with 280 stylishly appointed rooms & suites. The property has exceptional recreational facilities and numerous meeting and banquet spaces which cater to a wide range of events and business requirements. Guests can choose from a variety of award winning restaurants, bars and lounges including Grand Hyatt Muscat’s signature restaurant, Tuscany Italian restaurant, the Rooftop Grill House and Muscat’s premier night club Copacabana. ... more   less 

Additional Information about Grand Hyatt Muscat

Address: Shatti Al Qurum Diplomatic District | PO Box 951, Muscat 133, Oman
Region: Oman > Muscat Governorate > Muscat
Price Range: $296 - $691 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Muscat 5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Grand Hyatt Muscat Hotel Muscat
Muscat Grand Hyatt
Hyatt Muscat
Muscat Hyatt
Hotel Style:
#2 Business Hotel in Muscat
#4 On the Beach Hotel in Muscat
#4 Romantic Hotel in Muscat
#6 Luxury Hotel in Muscat
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Muscat staff and other travellers.
9 questions
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Questions? Get answers from Grand Hyatt Muscat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room away from the restaurant and preferably not on the lowest floor.”
 of 5 bubbles bernarda792, 22 Nov 2016 | Read review
“Pool view rooms very nice.”
 of 5 bubbles Candy64it, 16 Nov 2016 | Read review
“sea view rooms only”
 of 5 bubbles EL_Moe77, 15 Nov 2016 | Read review
“views to the yard and pool and see”
 of 5 bubbles 403mohammadd, 11 Nov 2016 | Read review
“Pool views”
 of 5 bubbles 582maysah, 10 Nov 2016 | Read review
5 of 5
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