We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Pier House Hotel

    Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
    Save
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$191
          US$153
          US$191
          US$153
          Traveller (151)
          Room & Suite (96)
          Dining (35)
          The Carlyon Bay
          1,517 reviews
          #1 of 9 hotels in St Austell
           
          The Cornwall Hotel, Spa & Estate
          2,006 reviews
          #4 of 9 hotels in St Austell
           
          Boscundle Manor Hotel Restaurant and Spa
          652 reviews
          #6 of 9 hotels in St Austell
           
          The White Hart
          363 reviews
          #5 of 9 hotels in St Austell
           
          Overview
          • Excellent58%
          • Very good26%
          • Average9%
          • Poor3%
          • Terrible4%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Beachfront
          Non-Smoking Hotel
          Restaurant
          Room Service
          Family Rooms
          Bar/Lounge
          Laundry Service
          3.0 Star Hotel
          All hotel details
          {"scriptFlags":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null}
          The Carlyon Bay
          1,517 reviews
          #1 of 9 hotels in St Austell
           
          The Cornwall Hotel, Spa & Estate
          2,006 reviews
          #4 of 9 hotels in St Austell
           
          Boscundle Manor Hotel Restaurant and Spa
          652 reviews
          #6 of 9 hotels in St Austell
           
          The White Hart
          363 reviews
          #5 of 9 hotels in St Austell
           
          Rooms
          Jul 9Jul 10
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$153.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Charlestown hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "8c97e31e667c4877b9ca34365f6a8bcd", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":649624,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[115592823],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":154,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"8c97e31e667c4877b9ca34365f6a8bcd","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":191,"lowestMetaPrice":153,"additionalPartner":false,"highestMetaPriceDisplay":191,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":191,"lowestMetaPrice":153,"highestMetaPriceDisplay":191,"hotelName":"The Pier House Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjhjOTdlMzFlNjY3YzQ4NzdiOWNhMzQzNjVmNmE4YmNkIiwiQUlLIjoiN2JmNGViNzYzZGYzNGI4MDhkZGM5NDE2NTcyMDNmYzEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "US$153", "hasDates": true, "hacComplete": false, "contentIdMappings": {"115592823":"HotelsCom2IB","115601577":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"scriptFlags":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"template":"ibex_mismatch_message__widget","dust":{}},"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (474)
          Traveller rating
          Traveller type
          Time of year
          Language

          1 - 5 of 474 reviews

          Reviewed 3 days ago via mobile

          We had a mid week break here and it was lovely. As it was the hottest June in 41 years the area was very busy, so imagine it gets packed out on the weekends, but having the superior room, which has one side facing the...More

          Thank chrisisboss
          Response from StAustellManagement, Manager at The Pier House HotelResponded 2 days ago

          Thank you for your 5* review, we really appreciate the time you've taken to share your experience. It is always pleasing to receive positive feedback regarding the customer service provided. We are so pleased that you enjoyed your stay with us and look forward to...More

          Reviewed 6 days ago

          Booked an evening meal for myself and my husband. As locals we eat out quite often but were very disappointed with the waitress service from 'Julie.' She was not at all friendly - we had to go to the bar to order drinks and also...More

          Thank Kattie400
          Reviewed 1 week ago

          Stayed in Charlestown earlier this year but at the Rashleigh with family. Discovered that the Pier House has 5 single bedrooms all with en suite so decided to stay there when I returned on June 6th to take a close friend to Eden Project. We...More

          Thank El-Cid40
          Response from StAustellManagement, Manager at The Pier House HotelResponded 6 days ago

          Thank you for your 5* review, we are so pleased you enjoyed your stay with us. It is always pleasing to receive positive comments regarding the customer service and we look forward to welcoming you back very soon.

          Reviewed 1 week ago

          Called into the hotel for morning coffee. In the dining area, where the tables have menus stating 'Morning Coffee', told that 'coffee is served in the bar'. Went to the bar - nobody around. Asked at the front desk. Somebody eventually appeared behind the bar....More

          Thank Edwin G
          Reviewed 1 week ago

          Whatever you want--to stay overnight, have a meal in the pub/bistro or sit in the excellent restaurant overlooking the bay enjoying food--you are spoilt for choice .The staff are friendly and helpful and the food is excellent and gives value for money .Good choice in...More

          Thank DENNIS S
          Response from StAustellManagement, Manager at The Pier House HotelResponded 1 week ago

          Many thanks for your review - we really appreciate the time you've taken to share your experiences. We do hope to see you back here very soon!

          The Carlyon Bay
          1,517 reviews
          #1 of 9 hotels in St Austell
           
          The Cornwall Hotel, Spa & Estate
          2,006 reviews
          #4 of 9 hotels in St Austell
           
          Boscundle Manor Hotel Restaurant and Spa
          652 reviews
          #6 of 9 hotels in St Austell
           
          The White Hart
          363 reviews
          #5 of 9 hotels in St Austell
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free Parking
          • Restaurant
          • Beachfront
          • Room Service
          • Bar/Lounge
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Breakfast included
          • Laundry Service
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$156 - US$231 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 27
          • Reservation Options
          • TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Booking.com, Travelocity and Priceline so you can book your The Pier House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • Cornwall >
          • St Austell >
          • Charlestown
          • Also Known As
          • Pier Hotel St Austell ,
          • The Pier Hotel
          Add Photo Photos
          Traveller (151)
          Room & Suite (96)
          Dining (35)
          Pool & Beach (3)
          Hotel & Grounds (147)
          Bathroom (4)
          Nearby
          The Carlyon Bay
          1,517 reviews
          1.35 km away
           
          The White Hart
          363 reviews
          2.59 km away
           
          Boscundle Manor Hotel Restaurant and Spa
          652 reviews
          1.91 km away
           
          Porth Avallen Hotel
          263 reviews
          .68 km away
           
          Nearby Restaurants
          Charlie's Coffee House
          246 reviews
          .31 km away
          Old Kerrow Farm Park
          5 reviews
          1.01 km away
          The Pier House Restaurant
          581 reviews
          .01 km away
          Wreckers
          1,133 reviews
          .07 km away
          Nearby Attractions
          Charlestown
          1,142 reviews
          .01 km away
          Roche Rock & Hermitage
          23 reviews
          1.01 km away
          The Harbourside Inn
          54 reviews
          .03 km away
          Atishoo Gallery
          14 reviews
          .26 km away
          Questions & AnswersAsk a question
          david c
          are there walk in showers in the rooms as my partner is partially disabled
          24 February 2017|
          Answer Show all 11 answers
          Response from DENNIS S | Reviewed this property |
          Yes --Nearly all rooms have walk-in showers
          1
          Vote
          Mrsbeckiboo
          Is the bar area dog friendly ?
          7 December 2016|
          Answer Show all 7 answers
          Response from Bob H | Reviewed this property |
          I did see a couple with a dog not sure if that helps but loverly place to stay and the food is very good
          0
          Votes
          Harriet271
          Is smoking allowed on the terrace?
          6 May 2015|
          Answer
          Response from PierHouseHotel | Property representative |
          The short answer is yes
          0
          Votes
          Room Tips
          "None of the single rooms have a seaview. we had no's 16 and 27 and can recommend."
          Read review
          "Choose rooms 1, 4 or 9!!"
          Read review
          "Sea view rooms ,and family rooms ."
          Read review
          "Harbour or sea view rooms will be better."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing