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The Pier House Hotel

About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Pier House Hotel and Restaurant in St Austell Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay. It has been a hotel since 1920 and now incorporates the Harbourside Inn Public House since 2004.
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Property amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Public Wifi
Breakfast included
Non-Smoking Hotel
Breakfast Available
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Room features
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
Location
Full view
66Somewhat walkable
Grade: 66 out of 100
27Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
Reviews (627)
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620 results
Traveller rating
350
162
56
24
28
Traveller type
Time of year
LanguageEnglish
350
162
56
24
28
Show reviews that mention
All reviews overlooking the harbour tall ship spa bath bistro menu fish pie the pub fantastic location eden project single room rashleigh arms great room no lift st austell brewery one night stay short break high standard well worth a visit
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1 - 5 of 620 reviews
Reviewed today

I was pleasantly surprised at the new decor and rearrangement of the rooms, the bar has been extended into what was the lower dining room. I can see that past visitors may feel that it does not have the same charm as before but I...More

Date of stay: December 2018
Thank Linda G
Reviewed today

The Pier House is no longer a discriminating traveller’s atmospheric hideaway gem. By courtesy of the St Austell Brewery it has now been converted into a 1960s style mega pub. Following the 100meters walk with your luggage from the parking facility, the check in is...More

Date of stay: December 2018
Thank IJIHJU H
Reviewed 3 weeks ago via mobile

The room was warm and cosy which was perfect for a very wet few days that I was there. The bar and restaurant downstairs was very popular and the menu yummy. Breakfast was included which was very handy as I was able to fuel up...More

Date of stay: November 2018
1  Thank SydneyBusinessChick
Response from StAustellManagement, Manager at The Pier House HotelResponded 2 weeks ago

Thank you for the great review! We are so pleased you enjoyed your stay with us and that you enjoyed the food. We hope to see you again soon (and the weather is a little friendlier next time!)

Reviewed November 7, 2018

Choose ploughmans for a light lunch today light being the operative word. Bread served as half a small slice of white french stick, warmed, toasted but just crispy when it arrived. My husband choose beef and I choose Stilton. Beef was good a little chewy...More

Date of stay: November 2018
1  Thank carol m
Reviewed November 6, 2018 via mobile

We booked this hotel with another couple following our disembarkation from a cruise in Southampton. We took advantage of being in the UK to spend 4 days exploring Devon and Cornwall. We couldn't have picked a better hotel and location. The pictures on their website...More

Date of stay: October 2018
1  Thank Silverwraith
Response from StAustellManagement, Manager at The Pier House HotelResponded 2 weeks ago

Thank you for the 5* review! We are delighted to read such positive comments regarding so many aspects of your stay. We will pass on your kind feedback to the rest of the team here and we can't wait to welcome you back one day...More

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Questions & Answers
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Charlene L
May 5, 2018|
AnswerShow all 4 answers
Response from 441michaeli | Reviewed this property |
I don’t know as I have not stayed here, we have only ate here.
1
Vote
david c
February 24, 2017|
AnswerShow all 12 answers
Response from DENNIS S | Reviewed this property |
Yes --Nearly all rooms have walk-in showers
1
Vote
Mrsbeckiboo
December 7, 2016|
AnswerShow all 8 answers
Response from X621AMbobh | Reviewed this property |
I did see a couple with a dog not sure if that helps but loverly place to stay and the food is very good
0
Votes
Room Tips
"All rooms share the noise of late drinkers having a good time!"
112JohnC
today
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"The sleep quality is not a real measure as we did not stay here."
heatherogburn
Oct. 29, 2018
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"Sea frontage"
dolomede
Oct. 9, 2018
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"Book direct with the hotel to make sure you get a sea view room on the upper floors."
VandR2013
Oct. 2, 2018
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PRICE RANGE
US$99 - US$205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pier hotel st austellthe pier hotel
LOCATION
United KingdomEnglandSt AustellCharlestown
NUMBER OF ROOMS
27
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