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Grand Hotel Nuove Terme

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914 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Sydney, Australia
Reviewed 2 November 2016

2 nights Aug 2016. 15 min walk from the station. Not hard to find as its in the main piazza at first glance this hotel looks grand however its in need of some love and attention. The room was a good size and the window looked out onto the piazza. The downside is this window was not double  glazed and...

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Thank Grace S
Gaston, Oregon
Reviewed 4 October 2016

Where do I start? I took my partner to this hotel thinking it would be a luxuious birthday spa gift . What a disappointment. The room was small and very mediocre. The bath shampoo and soaps were really cheap quality...like you'd find in Motel 6. The spa itself was in need of attention, as was the room. The staff did...

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1Thank cozette1013
London, United Kingdom
Reviewed 13 September 2016

Location looking amazing from outside, interiors are aged and charming. The bar and the resto are old style. Rooms are incredibly old and the beds are hard like murble. the food at the resto is not possible for being in italy. It's a average hotel missing totally that flair of the liberty period.

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1Thank londondb9
Hua Hin, Thailand
Reviewed 6 June 2016

Lucky we only stayed one night. Room was hot but lucky there was windows we could open and that the night was cool. Bed was as old as the hotel and gave me back ache. Pillows hard as rock. No internet Connection in the room. Breakfast very average. A/c did heat the room instead of cool it. Wanted to go...

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1Thank JankanHH
Grand Hotel Nuo... G, Direttore at Grand Hotel Nuove Terme, responded to this review

Dear Guest, thanks for sharing your opinion about your stay at Grand Hotel Nuove Terme, My apologies for all the inconvient situations you faced. However, it is not clear for me if A/C was not working at all or it was not working because of windows opened. In this last case I can say that A/C is not working if...

Hultsfred, Sweden
Reviewed 29 May 2016 via mobile

A hotel with a very good location but impossible to park close to the hotel. Typical italian breakfast with sweet cakes and white dry bread and sweet cereals. Big rooms that where vell equipped. Hard beds and good bathroom.

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Thank Perni7
Grand Hotel Nuo... G, Direttore at Grand Hotel Nuove Terme, responded to this review

Dear guest, my heartfelt thanks for your nice review, my apologies for finding problems in parking your car due to a big event (Flowers and Food) that took place here in Acqui Terme during the week-end of your stay Thanks for choosing Grand Hotel Nuove Terme for you relax, we will be waiting for you for your next stay! My...

Reviewed 24 May 2016

This beatiful old hotel has lots of things going for it! Spa, Baths, Beautiful spacious rooms, great views either over the courtyard or the street, walking distance to everything in this wonderful ancient city! Parking is a little dodgy but the hotel staff is kind, thoughtful and attentive. I did not eat in the restaurant for dinner but for breakfast,...

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Thank Michelle D
Grand Hotel Nuo... G, Direttore at Grand Hotel Nuove Terme, responded to this review

Dear Michelle, my heartfelt thanks for your nice review. We will be happy to welcome you for your next stay here at Grand Hotel Nuove Terme, my best regards, Valerio Modola

Antibes, France
Reviewed 17 March 2016

Luxury hotel in the best location in Acqui Terme, which needs modernization and renovation. The style of the hotel is old, heavy and has to be revisited. The potential is huge with a proper and intelligent renovation, respecting the historical charm but adding comfort elements. The comfort in this hotel is 2-3 stars maximum, except the SPA which is really...

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1Thank Aline-06-11
Grand Hotel Nuo... G, Direttore at Grand Hotel Nuove Terme, responded to this review

Dear Guest, thanks a lot for sharing your review with us. It is our first aim to improve comfort of the hotel in order to increase satisfaction of all our guests. Your suggestions are highly appreciated indeed. My best regards, Valerio Modola

Lucerne, Switzerland
Reviewed 2 February 2016 via mobile

We use to come here to enjoy long weekends and relax. This hotel has a Wellness center with thermal baths at 45 degrees C included in the price. Excellent value for money in a clean and characteristic town. Worth trying for couples.

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Thank Bruno2124
Grand Hotel Nuo... G, Direttore at Grand Hotel Nuove Terme, responded to this review

Dear Guest, my heartfelt thanks for sharing your review with us. You are always welcome for your next stay in Acqui Terme at Grand Hotel Nuove Terme, Sincerely

new york city
Reviewed 29 January 2016

Obviously a grand structure once upon a time, my room here was on the basic side. The bed was comfortable enough but everything spoke of the typical 3 star Italian hotel experience of 20 years ago. Breakfast was good, the shower was a bit weak. Obviously pros and cons to staying here but for ore than a perfunctory night I...

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Thank rittercros
Grand Hotel Nuo... G, Direttore at Grand Hotel Nuove Terme, responded to this review

Dear Sir, Thank you for taking the time to share your comment. We believe that our hotel cannot be defined as a typical 3 star Italian hotel, as Grand Hotel Nuove Terme operates as it is since '800 and everything speaks about its history of a typical Belle Epoque Hotel that till today keeps its charm. I am looking forward...

Munich, Germany
Reviewed 1 January 2016 via mobile

Surely a charming building but definitely not a 4-star hotel: outdated and damaged forniture, unconfy bed, poor food and terrible spa. The personel is kind and helpful but the whole experience is definitely not worthy the price. Not reccommended

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Thank ccolleoni
Grand Hotel Nuo... G, Direttore at Grand Hotel Nuove Terme, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comment. My personal apologies for unconfortable stay you have experienced. We are always available to welcome you again and provide you our best in term of service and also facilities, I remain at your full disposal if you may have the wish to contact me directly, My best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Grand Hotel Nuove Terme is located in the center of Acqui Terme, in an elegant Art Nouveau building of 1891. After deep and careful restructuring combined with a clever modernization of its facilities, the Grand Hotel Nuove Terme reopens offering a personal and attentive service, in a quiet and cozy. The hotel stands as the perfect place for a relaxing holiday and health, both for businessmen and for tourists, thanks to the high quality services it offers. Professionalism and courtesy, impeccable service and outstanding conference facilities, make this hotel a new benchmark for your meetings in Acqui Terme. ... more   less 

Additional Information about Grand Hotel Nuove Terme

Address: Piazza Italia 1, 15011 Acqui Terme, Italy
Region: Italy > Piedmont > Province of Alessandria > Acqui Terme
Price Range: $105 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Nuove Terme 4*
Number of rooms: 144
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Also Known As:
Grand Hotel Alessandria
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Nuove Terme staff and other travellers.
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Questions? Get answers from Grand Hotel Nuove Terme staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere”
 of 5 bubbles cozette1013, 4 Oct 2016 | Read review
“probably the suite are better then the standard”
 of 5 bubbles londondb9, 13 Sep 2016 | Read review
“Select Another hotel”
 of 5 bubbles JankanHH, 6 Jun 2016 | Read review
“All the rooms seem to have a nice view but the courtyard is absolutely silent.”
 of 5 bubbles michelledT7990UK, 24 May 2016 | Read review
“Rooms on 1st floor are best”
 of 5 bubbles Aline-06-11, 17 Mar 2016 | Read review
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