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Kyriad Lyon - Aeroport Saint Exupery

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Kyriad Lyon - Aeroport Saint Exupery
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351 Reviews from our TripAdvisor Community

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There are newer reviews for Kyriad Lyon - Aeroport Saint Exupery
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Showing 86: English reviews
Reviewed 15 August 2016

Whilst there was nothing wrong with the hotel per se, our treatment by the staff left a very bad impression. After arriving very late at the airport, I called the hotel to book a room and was told that the shuttle would pick us up in 10 minutes. About an hour and a number of calls later it finally arrived....

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Helpful?
Thank Pete F
alexandre s, Directeur général at Kyriad Lyon - Aeroport Saint Exupery, responded to this review

Dear Customer, We have read your comments and we appreciate the time you spent there. We respond to your comments and ask you to please accept our apologies for the shortcomings you have to suffer the consequences. We hope your next visit will be as pleasant as this one with a reception worthy of our hotel. cordially Alexandre Saint Sulpice...

Reviewed 3 August 2016 via mobile

Only for short stay of course and supper friendly staff. Food was just ok. Very convenient next to airport. Would come back, for my next stay in Lyon. Definitely better than ibis budget hotel. They have a bus shuttle every 30 minutes to airport.

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Thank Ginta A
alexandre s, Directeur général at Kyriad Lyon - Aeroport Saint Exupery, responded to this review

Dear Customer, Thank you sincerely, on behalf of the whole team at the Kyriad Hotel, for that very glowing review. We are delighted that our establishment gives you such a great time and it is with great pleasure that we will continue to do so. Your satisfaction is our greatest achievement. See you soon I hope. Best regards Alexandre Saint...

Swansea, United Kingdom
Reviewed 9 July 2016

Stayed here during Wales' intrepid Euro 2016 campaign and were made most welcome. Not cheap but reasonable compared to other Lyon hotels at the same time. Excellent rooms - friendly staff and a lovely lunch before flying home.

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Thank Merlin509
alexandre s, Directeur général at Kyriad Lyon - Aeroport Saint Exupery, responded to this review

Dear Customer, Thank you sincerely, on behalf of the whole team at the Kyriad Hotel, for that very glowing review. We are delighted that our establishment gives you such a great time and it is with great pleasure that we will continue to do so. Your satisfaction is our greatest achievement. cordially Alexandre Saint Sulpice director

Reviewed 29 June 2016 via mobile

The hotel location perfect for a short taxi ride €26 to Stade de Lyon. Hotel is basic, reception staff friendly and efficient, bar staff sometimes hard to find. Perfect stay for early flight due to proximity to airport and free shuttle bus to and from airport.

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Thank Yermantellsithowitis
alexandre s, Directeur général at Kyriad Lyon - Aeroport Saint Exupery, responded to this review

Dear Customer, Thank you sincerely, on behalf of the whole team at the Kyriad Hotel, for that very glowing review. We are delighted that our establishment gives you such a great time and it is with great pleasure that we will continue to do so. Your satisfaction is our greatest achievement. cordially Alexandre Saint Sulpice director

Middlesbrough, United Kingdom
Reviewed 29 June 2016

We booked the Kyriad from a hotel booking website, our choice being governed by its close proximity to the airport. It is a fairly basic hotel, but is clean and reasonably comfortable. Our room was overlooking the airport and was quiet, The hotel provides a free shuttle bus service on request, but it can involve a wait of up to...

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Helpful?
Thank Peter D
alexandre s, Directeur général at Kyriad Lyon - Aeroport Saint Exupery, responded to this review

Dear Customer, Thank you for sharing your opinion about your stay at our hotel. As regards the shuttle the procedure operates every 30 minutes on request 24h / 24h. To received the best price we recommend booking your room in advance on our website. It's a pleasure to see you again, cordially Alexandre Saint Sulpice director

Sydney, Australia
Reviewed 21 June 2016

The Kyriat Hotel at Lyon Airport (St Expuery) should be avoided where possible. The good points: It's clean. The bad points: It's on a motorway (window open too noisy, window closed too stuffy). Its not actually AT the airport, it is a shuttle bus ride away, which would be ok if there were more frequent shuttles or a larger bus....

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Thank Nic A
alexandre s, Directeur général at Kyriad Lyon - Aeroport Saint Exupery, responded to this review

Dear Customer, Thank you for taking the time to evaluate us on the Tripadvisor website. Indeed our shuttle runs 24h / 24h every 30 minutes on request FREE Our staff makes every effort to provide quality service. It is possible that our shuttle is full of the most requested hours; in what our staff offers shuttle quarter hour so as...

London
Reviewed 6 June 2016

Went there to stay overnight after a late flight. I walked from the terminal to the hotel , took me 15min. I could've waited for the shuttle but you have to call etc. The person in charge was polite. Got given a room but there was a strong smell of cigarette. Asked to change. Got given a new room. One...

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Thank Philippe_Guisset
alexandre s, Directeur général at Kyriad Lyon - Aeroport Saint Exupery, responded to this review

Dear customer, Thank you for your comment that we are always useful for improving the quality of our services and our service. Regarding breakfast, it is served 3:00 to 9:30 buffet where you will find several quality products, several cortes bread, sausages, eggs, fresh fruit, orange and apple juice was , ham, several kinds of cereals, jams, fresh fruit salad...

UK
Reviewed 13 March 2016

Not the most enjoyable hotel stay.. The décor in reception is modern and appealing, but this is where it stops. Once in the lift and at room level the décor changes. Very grey, dirty, smelly.. overall not very appealing. The rooms were extremely small and the bathroom smelt. There was dirt on the bedsheets (hair, bloodstains..) The real positive part...

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Thank JL1989
alexandre s, Directeur général at Kyriad Lyon - Aeroport Saint Exupery, responded to this review

Dear Customer, We have read your comments and we are sorry that your stay was a disappointment to you. I am disappointed that the rooms do not was not up to your expectations, ensure that appropriate measures are implemented summers so cal does not happen again. We regret to learn that the quality of service and products failed to meet...

London, United Kingdom
Reviewed 9 February 2016 via mobile

A great convenient place to stay by St Exupery Airport, really good service, charming staff. Thanks to all Call them from the airport so they can collect you from the airport, free shuttle, 5 min journey. Room are clean, kettle in the room, aircon/ heater, sound proof, recommended

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Thank Fabou1307
alexandre s, Directeur général at Kyriad Lyon - Aeroport Saint Exupery, responded to this review

Dear Customer, Thank you for your recent stay at the Kyriad Hotel and for this glowing review. We are pleased that your stay was to your expectations! See you soon I hope Best regards Alexandre Saint Sulpice director

United Kingdom
Reviewed 10 January 2016 via mobile

We stayed here for one night - the night before our flight. The location was within walking distance to the airport so very convenient. We used the hotel's free shuttle service, which you need to book in advance . Our contact with staff was limited but they seemed friendly enough. However we regularly noticed groups of staff congregating outside smoking....

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1Thank Foxedtrot
alexandre s, Directeur général at Kyriad Lyon - Aeroport Saint Exupery, responded to this review

Dear Customer, We have read your comments about your stay in our establishment Being in a constant improvement process, the opinions of our customers are welcome. Remember above all that we are very sorry for any inconvenience you transmit to us and we have established a systematic control room to improve your comfort satisfaction. We hope you will come and...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning

Additional Information about Kyriad Lyon - Aeroport Saint Exupery

Address: 65 rue du Royaume Uni, 69125 Colombier-Saugnieu, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Colombier-Saugnieu
Price Range: $68 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kyriad Lyon - Aeroport Saint Exupery 3*
Number of rooms: 84
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Also Known As:
Kyriad Lyon Aeroport Saint Exupery Hotel Lyon
Kyriad Hotel Lyon
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Here's what travellers have asked, with answers from Kyriad Lyon - Aeroport Saint Exupery staff and other travellers.
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Solon
6 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Great choice of fish meals - lovely buffet”
 of 5 bubbles Merlin509, 9 Jul 2016 | Read review
“All are good”
 of 5 bubbles TangramUK, 5 Nov 2015 | Read review
“The rooms are small and beds are fairly straightforward - think Super 8 or Motel 6 in the US. All of the tv channels are in French.”
 of 5 bubbles Cafe130Main, 15 Oct 2015 | Read review
“Ask for the wi-fi password at the reception upon arrival. You may plan for an open bar meal on the weekends.”
 of 5 bubbles TemaA518, 17 Aug 2015 | Read review
“Ask for one of the higher rooms at the back of the hotel”
 of 5 bubbles Itchyfeet21, 28 Feb 2015 | Read review
5 of 5