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Novotel Caserta Sud

586 reviews
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Traveller (112)
Room & Suite (48)
Dining (20)
Overview
  • Excellent22%
  • Very good43%
  • Average22%
  • Poor7%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (586)Write a Review
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1 - 5 of 53 reviews
Reviewed 28 August 2017

The fact there are only 4 stars and not five is because we stayed there with a Smartbox so the rooms were not the renovated ones. And this was the only "problem" we had. Staff was absolutely great, kind, ready to satisfy our request, a...More

Thank sarabg69
Response from daniele g, Guest Relations Manager at Novotel Caserta SudResponded 30 August 2017

Dear Guest, thank you so much for your feedback and for choosing Novotel Caserta Sud. We will share your comments with all our Staff. Hoping see you as soon, we send Warm regards. The Management and Staff of Novotel Caserta Sud

Reviewed 19 July 2017

Avoid this hotel. It is not Novotel standard! Even not a 1 star! The rooms and hotel are worn out. Rooms are dirty with very uncomfortable beds (we booked a triple room but third bed was a sofa...). Service is substandard. We had a terrible...More

Thank Vincent D
Response from daniele g, Responsabile relazioni con la clientela at Novotel Caserta SudResponded 27 August 2017

Dear mr Vincent, good morning from Novotel Caserta Sud. Thank you so much for chosing us and for all your comments, we really appreciate your feedback. We will share it with all our deepartments in order to improve all kind of services. We still apologize...More

Reviewed 16 July 2017

This is a standard Novotel in an industrial area north of Napoli. The hotel is quite outdated – for instance I had not seen bulky TV-sets for a long some time, until I stayed at this hotel. Overall there is some visible wear & tear...More

Thank saltacity
Response from daniele g, Responsabile relazioni con la clientela at Novotel Caserta SudResponded 27 August 2017

Dear Guest, Thank you so much for chosing us and for all your comments, we really appreciate your feedback. We will share it with all our deepartments in order to improve all kind of services. Soon we will act to repair all wear. We still...More

Reviewed 24 June 2017

A standard Novotel but acceptable for a couple of days. It has a supermarket ,next door, which has a great selection, if you forget anything. It has a nice swimming pool. It is small but adequate. The small area around the pool is pretty with...More

Thank Flo413
Response from daniele g, Direttore at Novotel Caserta SudResponded 2 July 2017

Dear Flo413, We very much appreciate your review regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed 11 June 2017

We were put up in this hotel for one night by our tour company, Newmarket Holidays. Apparently our original hotel was overbooked. We arrived at 1000am, tired from an early flight, we were allowed in our rooms which was great. The rooms were tired and...More

Thank Linda J
Response from daniele g, Direttore at Novotel Caserta SudResponded 22 June 2017

Dear Linda J, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide...More

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Traveller (112)
Room & Suite (48)
Dining (20)
Pool & Beach (5)
Hotel & Grounds (68)
Bathroom (6)
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Room Service
Free Parking
Hotel Amenities
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Free Parking
Dry Cleaning
Concierge
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Details
Price range
US$53 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Caserta
#5 Business Hotel in Caserta
#6 Luxury Hotel in Caserta
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$53 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Caserta
#5 Business Hotel in Caserta
#6 Luxury Hotel in Caserta
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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