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I am writing this review at 23.13 on Saturday 22/9/18.
I'm tired and would like to sleep. Unfortunately the RAQUET outside from disco music is making this impossible. Concerns raised at reception to no avail. Apparently "they" have a licence to play their incredibly LOUD...More
Response from Luciano M, Direttore at Grand Hotel PlazaResponded September 29, 2018
I personally understand his complaint that is also ours for the unfortunate management of this bar and I say that who authorizes or should control has the same guilt as the music makes it. This square left to itself on weekends where for years now...More
From the minute you walk through the door, these folks are all about pleasing you. You couldn't get friendlier service!
The breakfasts were very good with a wonderful selection of food.
The bedrooms were quite clean and the bed was comfortable.
This was good value...More
Response from Luciano M, Direttore at Grand Hotel PlazaResponded July 9, 2017
thank you very much for your nice review. Hotel Plaza.
Stayed there with the travel department & was really so impressed with the entire experience. Bedroom was very comfy & was quite adequate for our needs. It was cleaned daily & we slept well. Breakfast was fantastic as there was great variety of food: cereal,...More
My husband and I travelled with a Newmarket tour for 7 nights at the Plaza hotel. On arrival at 9 30pm the manager, Luciano, directed us to the dining room for a waitress service, unexpected, late dinner. We were served by the fabulous, friendly Maria...More
2 Thank Janet M
Response from Luciano M, Direttore at Grand Hotel PlazaResponded September 15, 2016
thank you for the nice review. Working with people like you is wonderful. See you soon.
In summary, the key points to go to the Plaza are:
(1) good location at the heart of the new town [the old town is worth a visit but that is a fair walk or bus ride away]
(2) Half board food was plentiful and...More