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All reviewspizza restaurantrelaxing spotgreat terracesmall gympool areaserved its purposenice roomoverlooking the seacharming hotelstayed one nightthe hotel offersair conditioningcruise portpoolsbalconyfireuros
Only stayed one night, on our way from the ferry from Barcelona to Rome.
Very clean, staff very helpful. No in-house tea or coffee-making, but 5Euros pp at the restaurant solved that.
However, plastic cups, and not glasses.
I thought only Ibis had plastic cups...More
Mercure- spend some money! This is a little goldmine potentially- spectacular location overlooking the ocean and marina, large airy rooms with most having gorgeous views, and fabulous staff only too willing to help ( big shout out to the lovely Carmen who is a real...More
After reading the reviews its clear this hotel has only recently become part of the Mecure chain. I booked this hotel at 10pm at night as my boat was two hours delayed.
The room had an excellent view of the ocean, things were just not...More
Response from DirettoreSunbay, Manager at Mercure Civitavecchia Sunbay Park HotelResponded May 17, 2018
thanks for your review: every feedback is very precious for us in order to make our service better and better.
We are happy you enjoyed your stay, from breakfast to our breathtaking view. We hope to welcome you again soon in the future,...More
Travel agent booked on wholesalers recommendation for Pre cruise stay.
Totally not suitable to walk to port as over 3k away and road not suitable. Taxi/shuttle from rail station 20 euro for 3k trip. A rip off. Hotel now a Mercure 4star - definitely not....More
1 Thank Pauline Neil M
Response from DirettoreSunbay, Manager at Mercure Civitavecchia Sunbay Park HotelResponded May 15, 2018
Dear Pauline, we are very sorry your stay at Mercure Sunbay Park was not at the high of your expectations. Our location, even if far from the port, is lying directly on the seaside so offers a different kind of comfort to precuisers. We are...More
The hotel has recently been reopened as a Mercure. We stayed one night before flying from Fiumincino. The hotel is a little way out of town, we had a car so this didn't present a problem. The staff were very good, the hotel was very...More
Response from Cegis360Playground | Reviewed this property |
I would call the hotel directly and ask for their help. You would be able to find out who cleaned your room that day a well as what taxi service they use. By pinpointing the date and time you might be able to zero in on... More
I would call the hotel directly and ask for their help. You would be able to find out who cleaned your room that day a well as what taxi service they use. By pinpointing the date and time you might be able to zero in on the right cab. Offering a reward might be an added incentive in having the staff really take a look see. I wish you luck.