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Clean rooms although small,room with balcony do not have air conditioner, no buffet for dinner or lunch just a program which says which day you will eat what for starter,main and dessert. Staff are very polite but near zero knowledge of English. Bar is closed...More
Comparing to other 3* hotels in Italy, Imperiale wins when it comes to customer service. All staff members (manager, reception, restaurant) extremely friendly, smiling and helpful even with non-standard requests. We stayed with a group of ~70 people for 2 nights and were really satisfied....More
Stayed at the hotel in total 3 nights 2 at the start of our tour and 1 being the last night on route back to Rome airport. The rooms were comfortable, well maintained and kept clean. The meals were good, breakfast standard buffet but dinner...More
Stayed here on a Leger coach trip which included Monte Cassino, Rome, Pompeii and Sorrento - very disappointing reception area - looks like a large care home from the 70s with it's chintzy sofas facing each other. We had a 3rd floor front facing room...More
We stayed 4 nights in this hotel and were pleasantly surprised at how comfortable and clean our room was and also we had a large bathroom with shower....lovely large bath towels and were nicely surprised with the bonus of a balcony with tables and chairs...More
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