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Diamond Naxos-Taormina

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Via dei Sei Mulini, Contrada Sirina, 98035 Giardini Naxos, Sicily Italy
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Traveller (277)
360
Panoramas (39)
Room & Suite (125)
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About

#9 of 38 hotels in Giardini Naxos
Location
Cleanliness
Service
Value
From the conception of a jewel set between the gentle slopes of Giardini Naxos, the Diamond Naxos Taormina is a new concept hotel is ideal for those who prefer a relaxing holiday and for those who prefer a comfortable business trip. The careful layout of the rooms, the comfort, the elegance and charm of the rooms and suites, the style and functionality of meeting space and recreational areas allow guests to experience the excellence in the world of Italian hospitality. And yet the privilege of staying in a modern hotel, built according to the most current criteria for sustainability, with easy access for the disabled and services for customers' needs. In the Diamond SPA & Fitness expert hands will take care of you in an oasis of comfort and relaxation. A heated indoor pool and two outdoor pools allow you to relax both in winter and in summer, in the setting of a charming natural landscape. A 9-hole golf putting green artificial turf, a football field 7 vs. 7 in synthetic grass and fitted wall for free climbing are the wide choice of Hotel. In addition, for nature lovers, outdoor trails for trekking.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Wifi
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Airport transportation
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Solarium
Steam room
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
Italian
423Reviews21Q+A27Room tips
Traveller rating
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Popular mentions
13flyingpolarbears wrote a review Oct. 2020
San Diego, California69 contributions38 helpful votes
Stayed here for two nights, then decided to go for another hotel. We booked a Premier room and were expecting a modern room. However the room was very dated. Check-in was very slow and took almost 45 minutes. The staff is friendly but slow. Some do not speak English. In our room was no WiFi signal at all. Breakfast was served from 8-10am. For a weekend and a full hotel due to a wedding function, the breakfast window was definitively to short. Breakfast room was accordingly crazy and staff was slow. Not the holiday stay we wished for. Very disappointing.
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Date of stay: October 2020Trip type: Travelled as a couple
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NikkiSam wrote a review Sep. 2020
Hythe, United Kingdom90 contributions41 helpful votes
What started out as 4 stars deteriorated to 3 stars when hordes of very very noisy guests arrived for the weekend with sunbed bagging before breakfast leaving none available, music blaring till 1.15 at night and suddenly the dining room turned from a professional waiter served enjoyable experience to a free for all queuing for a buffet - the staff are wonderful, the pools gorgeous, the rooms comfortable but oh the noise!. Spoilt the last days of our holiday.
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Date of stay: September 2020
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Louise wrote a review Oct. 2019
2 contributions2 helpful votes
We've just got home from a lovely, mainly sunny week(!) in Sicily. We stayed in the Diamond hotel the whole week. The location worked really well for us; Giardini Naxos has a nice waterfront for a stroll, plenty of restaurants and a good beach (although this is about a 25 min walk from the hotel). It's also just a 10 min drive from the beautiful Taormina, and the shuttle service from the hotel was really useful. When we arrived at the hotel first impression were pretty good, it looks inviting and the welcome was good. There's plenty of space, outdoors and indoors, putting green, spa. Unfortunately we were a little bit disappointed once settled in as the hotel just didn't meet its potential. Visiting here in the autumn, we anticipated that some facilities may not be up and running, but the reality was the hotel had a pretty small number of staff working which hugely restricted what was on offer. For example, the rooftop pool which was far nicer had just 7 sunbeds, no towels, no bar. The only bar which was open was the outdoor one by the other pool. The spa also had just 2 staff members including the therapist, which meant reception was rarely covered, there were no towels available on arrival and the men's facilities were dirty. As I said, the hotel looks the part and I am sure a summer stay would be very pleasant. Our overall view though is that a 5 star hotel would offer 5 star service no matter what, and this is not what we received. If you get a good deal & expect a 4 star, we think you will enjoy it!
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Date of stay: October 2019
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1 Helpful vote
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Response from hotelsdiamond, Direttore at Diamond Naxos-Taormina
Responded Oct. 29, 2019
Dear Lulu74, thank you for your detailed review. We are glad to read that you liked our hotel and are sorry that you did not appreciated totally our service. The hotel disposes of 2 outdoor pools, one opened the whole season with the bar service while the second, the one on the upper floor, is open with bar service and light lunch from June 1st to September 30th. Of course our clients can use the upper pool but,as explained upon arrival, without service. At our SPA during low season are working 3 ladies, with one day off each week, so it can happen that are only two. We beg your pardon regarding the missing of towels and the men's facilities. Please be assure that all comments of our guests are important for us as they help us to improve ourselves. We hope to welcome you in a next future to change your opinion. Warm regards The Hotel Management and staff
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wanderingmaeve wrote a review Oct. 2019
Dublin14 contributions17 helpful votes
Travelled here on a package tour with Sunway, and stayed for a week in October. Location is somewhat awkward, up a hill behind the northern end of Giardini Naxos. Although there is a sprinkling of eateries within a ten or fifteen-minute walk of the hotel, it's a good half-hour's walk to the main drag of GN, where you'll get the best choice of bars and restaurants. You can pre-book the hotel shuttle bus to go up to Taormina (about a ten-to-fifteen minute ride), or walk to the Q8 filling station (about 5 mins) to pick up the local Interbus - tickets are €3 return. Taormina is a beautiful old town. The Diamond is quite a complex, with several floors and wings. It's bright, clean and well-maintained. The third-floor pool is beautiful with stunning views of the mountains and a partial view of the sea. There's plenty of space around it, all nicely landscaped with olive trees and other pretty plants. We weren't happy with our room which had a dark, overlooked terrace and the management were very reluctant to allow us to change. They did eventually agree, but we had to argue very hard to get a brighter room with a balcony. I don't know why we couldn't have been facilitated with a bit more grace, especially as it was off-season and most of the rooms in the wing where we were eventually placed were empty. The selection of food at breakfast was good. Beds were comfortable and the room decor was fine. The town of Giardini Naxos is a long, strung-out development around a bay. It's picturesque in parts but the amount of litter strewn about lends it an unappealing scruffiness. The staff in the restaurants were mostly offhand, and sometimes actually rude. I'm not sure if they were just fatigued at the end of the season or if they have so many tourists coming that they can afford to treat them with contempt. Manners/training seemed a lot better up in Taormina. If I ever return to this part of Sicily, I would rather be based in Taormina itself. Tip/warning (not to do with the hotel but relevant to our stay there). We had a very bad experience with the half-day excursion to Mt Etna. We paid the Sunway rep €35 to book it, but weren't informed that this only covers the bus to the foot of the volcano. From there the cable-car journey up the side of Etna costs another €30 per person (plus 45 mins spent in a jostling queue to board). From there, it's another €35 per person and another lengthy queue to board a four-wheel-drive bus. We didn't do this leg because we ran out of time with all the queuing, but apparently at the top you have to pay again (and maybe queue again?) to hire a guide. The whole thing is a shambolically organised grab for cash.
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Date of stay: October 2019
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1 Helpful vote
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Response from hotelsdiamond, Direttore at Diamond Naxos-Taormina
Responded Oct. 27, 2019
Dear wanderingmaeve , we will thank you for your detailed review which is for sure helpful for the future guests. We are glad that you appreciated your stay with us and wish to explain you that it was not possible to change your room when asked as we did not had any better rooms available at that moment,. They have been all occupied. Have a good time and maybe we can welcome you in a next future. Warm regards The Hotel Management and staff
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Ceryn wrote a review Oct. 2019
London, United Kingdom4 contributions
We arrived at The Diamond Hotel on a weekday afternoon to blazing sun and a beautiful Hotel. Our room was very clean but lacked a balcony, it was large with a lovely bathroom and fridge. The hotel itself had two terraces to sunbathe on and two pools. The ground floor terrace also had a bar which was very expensive so we tried not to spend much there. The breakfast on offer was varied and plentiful and you could sit on the terrace. The English breakfast was not great but their ham and cheeses were wonderful. Many people had complained about only having one coffee machine but we found that if you asked the very helpful staff to bring you a coffee they were happy to oblige. The staff were generally lovely in particular, Carmen who ran reception, Patti in the breakfast room, Nicolette and the barman could not have been more helpful or charming. The hotel is based down the bottom of a mountain with great views. The local town of Naxos was a lovely walk through cobbled streets with areal feel of Sicily. The town of Taormina was a cab/shuttle away and was truly spectacular. With ancient churches wonderful restaurants and inviting shops. The hotel offers a free shuttle which you should book early in the morning and will save you 15 euros each way by cab.I really loved my holiday in Sicily and the hotel and would definitely visit again!
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Date of stay: October 2019
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Service
Room Tip: Our room was quiet but we went out of season . People told us that rooms with balconies tended to...
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Response from hotelsdiamond, Direttore at Diamond Naxos-Taormina
Responded Oct. 13, 2019
Dear Marilynmonrose, thank you so much for your great review. We really appreciate that you enjoyed your stay with us. We would be happy to welcome you in a next future. Have a good time. Warm regards The Hotel Management and staff
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PRICE RANGE
US$123 - US$276 (Based on Average Rates for a Standard Room)
LOCATION
ItalySicilyProvince of MessinaGiardini Naxos
NUMBER OF ROOMS
115
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Frequently Asked Questions about Diamond Naxos-Taormina
Which popular attractions are close to Diamond Naxos-Taormina?
Nearby attractions include Piazza IX Aprile (1.0 km), Daiquiri Lounge (0.9 km), and Italian Opera Taormina (1.1 km).
What are some of the property amenities at Diamond Naxos-Taormina?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Diamond Naxos-Taormina?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Diamond Naxos-Taormina?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Diamond Naxos-Taormina?
Yes, parking is available to guests.
What are some restaurants close to Diamond Naxos-Taormina?
Conveniently located restaurants include La Pignolata Guinness Cannoli, Hosteria Pizzeria Casa Ciampoli, and Osteria Pizzeria Le Tre Vie.
Are there opportunities to exercise at Diamond Naxos-Taormina?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Diamond Naxos-Taormina have an airport shuttle?
Yes, Diamond Naxos-Taormina offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Diamond Naxos-Taormina?
Yes, dry cleaning and laundry service are offered to guests.
Does Diamond Naxos-Taormina offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Diamond Naxos-Taormina?
Many travellers enjoy visiting Quattro Fontane di Taormina (0.8 km), Porta Catania di Taormina (0.8 km), and The Odeon (1.2 km).