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Traveller (108)
Room & Suite (71)
Dining (64)
Overview
  • Excellent90%
  • Very good9%
  • Average1%
  • Poor0%
  • Terrible0%
21 Jun 2018
“Friendliest hotel staff I’ve ever encountered”
30 Aug 2017
“The owner/manager is the heart and soul of this hotel”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3 Star accommodation
All hotel details
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Reviews (240)
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1 - 5 of 10 reviews
Reviewed June 21, 2018 via mobile

Well I guess the title says it all. We came in late in the afternoon. Despite our less than poor italian and them only speaking italian, we got recommendations of a nearby restaurant (amazing by the way). Friendliest and most helpful staff I’ve ever encountered....More

1  Thank Zerathe
Response from Paola N, Responsabile relazioni con la clientela at Hotel MatildeResponded June 25, 2018

Dear Guests, in the name of all the Staff of the Hotel Matilde We thank you for your kind comments. The time you have dedicated to us after your departure in describing your experience is a precious asset that we preserve with care, means a...More

Reviewed August 30, 2017

5 days near the beach in a warm welcoming hotel, run by a lovely family, whose head despite the age was so charming and friendly. The welcoming every morning at the breakfast in his marine captain of Titanic like suite made or day start with...More

1  Thank mirceacon55
Response from HotelMatilde, Responsabile relazioni con la clientela at Hotel MatildeResponded September 6, 2017

Dear Clients Thank you for finding the time to write a nice review. We are glad that you have spent a good stay at Hotel Matilde and thank you for choosing to choose our facility for your trip to Marina di Massa. We hope to...More

Reviewed June 19, 2015 via mobile

I had my directions messed up a booked a room here thinking it was closer to our destination. Glad we stayed. The hotel pays attention to details. Older hotel that has been well kept. Room was nice and comfortable. Huge breakfast spread the next morning.More

1  Thank WIBuckeye
Response from chantal242, Responsabile relazioni con la clientela at Hotel MatildeResponded June 22, 2015

Dear Guest, thank you for your preference from Hotel Matilda. We appreciate the attention paid by giving us feedback on the quality of our services: your opinion is important to us. We are pleased to have had a positive experience, so we hope to welcoming...More

Reviewed November 7, 2014

Sorry to say but we only were able to stay one night, would be very happy to stay here for one or two weeks. Very clean hotel and charming, helpful staff. we were the only guests (end of season October and on our way home)...More

Thank John C
Response from HotelMatilde, Responsabile relazioni pubbliche at Hotel MatildeResponded November 17, 2014

Dear guest, We thank you for the appreciation expressed by his writing about our hospitality. His words reward our professionalism and our efforts to continually pursue excellence in service and quality of the 'reception. Thank you on behalf of all the staff, family daily work...More

Reviewed October 5, 2014

Stayed at the hotel for one night only but would certainly stay again. We were met by the owner manager who found us parking. The bedroom was comfortable and clean with a touch of difference and good Wifi.More

1  Thank Tom273
Response from chantal242, Responsabile relazioni pubbliche at Hotel MatildeResponded October 7, 2014

Dear Customers, Thank you for publishing such a positive judgment on TripAdvisor, following your recent stay at the hotel Matilde. We are extremely pleased to know that you enjoyed both the hotel and the warmth and professionalism. In fact, one of our main objectives is...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$114 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Marina di Massa
#1 Business Hotel in Marina di Massa
#1 Family Hotel in Marina di Massa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Marina di Massa
#1 Business Hotel in Marina di Massa
#1 Family Hotel in Marina di Massa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (108)
Room & Suite (71)
Dining (64)
Pool & Beach (1)
Questions & Answers
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Room Tips
"If it´s possible I think it´s the best to choose a room in a high level in south-east/east. Then you have a..."
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"There is no lift in the hotel so if you can't climb stairs, request a ground floor room."
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