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BEST WESTERN Hotel Stella d'Italia

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302 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Cleveland, Oh
Reviewed 4 weeks ago

Although part of a large network, this is a classic and comfortable hotel. The location in a small alley near the central square is ideal. Access by car is complicated because of the location in a pedestrian area, but there are plenty os signs directing to the hotel, where the valet parking is free. The rooms are very large by...

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Thank marcopolo111
London, United Kingdom
Reviewed 27 September 2016

Second visit to this fabulous hotel. We had a huge room with a separate dressing area, fridge, big bathroom with a great shower! The beds are comfortable and the breakfast is varied and good. The location is perfect and right on the corner of the main square. Close to all the bars, shops and restaurants. Jessica on the front desk...

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Helpful?
Thank LeeLee1971
Direttore741, Responsabile relazioni con la clientela at BEST WESTERN Hotel Stella d'Italia, responded to this review

Dear LeeLee1971, Thanks a lot for Your opinion. We do all the best to let our Guests could have a pleasant stay. Kind Regards

Sicily, Italy
Reviewed 9 September 2016 via mobile

This hotel was recommended, and I was unsure about staying, but we are glad we did. Close to everything and very comfortable inside. Beds were great, quite and roomy. Breakfast was also extremely nice and had lots of fresh fruit to choose from. Staff was friendly and all spoke English.

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Thank ride440
Belfast, United Kingdom
Reviewed 31 July 2016 via mobile

The hotel was beautiful and in a really central location. The staff were really helpful with everything from check out, to planning my days out and even advice on where to eat - really nice atmosphere as soon as you walk in. The room was lovely and the bed very comfy. The drains in the bathroom didn't smell great after...

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Thank rgrant182
Reviewed 23 July 2016 via mobile

Stayed in Marsala for 2 nights at the best western Stella d'italia I had read some other reviews and was a little worried, but to our surprise the staff were very friendly and helpful especially Ilenia on front desk. The hotel is in need of some TLC but our room was comfortable,clean ,the air con worked as did the TV...

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Thank Carola T
Reviewed 17 June 2016

The location is good right in the center of Marsala. The service was okay, nothing to write home about though. The free Wi-Fi did not work at any point. The room was not cleaned properly. There was a band-aid stuck on the wall of the bathroom and there were spots on the floor. The carpet was very, very dirty. The...

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Thank Jenni L
San Francisco, California
Reviewed 25 May 2016 via mobile

We stayed here one night and was satisfied with the room. Bed comfortable, balcony, air conditioning, and staff ok. We drove and they parked the car in their garage. The bathroom was spacious and shower had rain head, but, the drainage was inadequate so after 2 minutes in the shower the drain backed up and only drained after the water...

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Thank C H
Ware, United Kingdom
Reviewed 21 May 2016

From the positive TA reviews we were looking forward to our stay however our experiences didn’t meet our expectations. Arrived by car on a Sunday in the early afternoon – very little traffic as a consequence – found parking place close to hotel – set off to reception – and from there the negative experiences began – found the receptionist...

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Thank PeteD60
Direttore741, Responsabile relazioni con la clientela at BEST WESTERN Hotel Stella d'Italia, responded to this review

Dear PeteD60, First thank You for Your feedback. But following to Your review, It ‘s necessary we point out something. The safes in the rooms are adapt to contain small personal objects, for the biggest ones we’ve got another one to the Reception to keep them on request. The tea/coffee supply is enough for two people (in Your room case)...

Truro, United Kingdom
Reviewed 12 May 2016

Staff are very helpful. Ideal for the old city very close to the cathedral and shops. Good breakfast. My room on the 4th floor had a superb terrace with table to admire a rooftop view of the city. The sea is within a short walking distance. Altogether a very pleasant stay.

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Thank Helene Christin... P
Direttore741, Responsabile relazioni con la clientela at BEST WESTERN Hotel Stella d'Italia, responded to this review

Dear Helene Christin... P , Thank You for Your feedback. We’ll notes Your reporting to improve us. We hope to welcome You back. Kind Regards

New York City, New York
Reviewed 11 May 2016

Excellent hotel in the old city. The room was of a good size, well furnished, with good bedding and a spotless bathroom. Fine Wi-Fi signal. Grand lobby and reading lounge gallery. Excellent breakfast with great selection at a nice restaurant facility. If you drive there finding it is a bit tricky as the GPS doesn't take into account the intricacies...

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Thank Ron S
Direttore741, Responsabile relazioni con la clientela at BEST WESTERN Hotel Stella d'Italia, responded to this review

Dear Ron S, Thank You for Your feedback. We’ll notes Your reporting to improve us. We hope to welcome You back. Kind Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN Hotel Stella d'Italia

Address: Via Mario Rapisardi 7, 91025, Marsala, Sicily, Italy
Region: Italy > Sicily > Province of Trapani > Marsala
Price Range: $126 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Stella d'Italia 4*
Number of rooms: 35
Reservation Options:
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Also Known As:
Best Western Marsala
Stella d Italia Hotel
BEST WESTERN Hotel Stella D'Italia Marsala, Sicily
Hotel Style:
#3 Family Hotel in Marsala
#5 Romantic Hotel in Marsala
#5 Luxury Hotel in Marsala
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Stella d'Italia staff and other travellers.
3 questions
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Questions? Get answers from BEST WESTERN Hotel Stella d'Italia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the fourth floor with terrace”
 of 5 bubbles HeleneChristineP, 12 May 2016 | Read review
“Ask for a room with a view onto the front plaza (the other views are a crowded little side street and a back alley).”
  • Handicap-accessible bathroom
 of 5 bubbles SingaporeGirl, 10 Nov 2015 | Read review
“Take the time to step out at night and enjoy the night life which is all around the hotel and in walking distance.”
 of 5 bubbles GKP46, 29 Aug 2015 | Read review
“Ask for one of the three rooms on the fourth floor - 401, 402 & 403. they have roof teraces with a view of the Cathedral”
 of 5 bubbles jeffrey57, 21 May 2015 | Read review
“If you have a car, it is difficult to reach because many streets are closed and others are one way. You should reach it from the north west. Alternatively you can park anywhere outside the walls, walk a couple of blocks and ask the staff for the driving directions.”
  • Sunset view of Marsala from the Hotel Stella d'Italia
 of 5 bubbles marcopolo111, 24 Nov 2014 | Read review
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